Guest Reviews of The Westin Maui Resort & Spa, Ka'anapali
8.8/10
Very Good
111 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.7
Service8.8
Cleanliness8.8
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All reviews(111)
Positive reviews(10)
Reviews with photos/video(3)
Negative reviews(1)
Guest User
Superior Ocean View two double Room
Stayed in Feb 2025
Traveling with friends
27 review
10/10
Outstanding
Posted on Mar 11, 2025
The location is very good, the high-rise sea view room has a very beautiful view and a very comfortable environment! The view and location are worthy of the price, the room facilities are average, the service and room facilities are not worthy of the price
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Guest User
Kukahi Aina View
Stayed in Nov 2024
Family
10 review
10/10
Outstanding
Posted on Dec 29, 2024
The front desk receptionist was very upset. Although I requested to arrange twin beds in two rooms more than two months in advance, Ctrip obviously did not do its job well. Three generations of grandparents and grandchildren came out for vacation, but they only arranged two large beds. How could people sleep? Finally, after communicating with the front desk receptionist again and again, the problem was solved! It was not Ctrip customer service who helped me solve the problem! Remind guests who book overseas hotels that if you have any requirements for the room, it is best to communicate with Ctrip customer service by phone to confirm it! ! !
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Guest User
Superior Ocean View two double Room
Stayed in Mar 2025
Traveling with friends
4 review
7.5/10
Posted on May 5, 2025
Lack of restaurant options
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SUNGMIN
Kukahi Ocean View
Stayed in Apr 2023
Couple
8 review
8.0/10
Very Good
Posted on May 31, 2023
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Guest User
Kukahi Aina View
Stayed in Feb 2023
Family
4 review
9.5/10
Amazing
Posted on Apr 3, 2023
The beach was right in front of the hotel, so the view was so beautiful. The hotel pool was large and there were many things to see, so it was nice. If there is a chance, I want to go again.
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Guest User
Kukahi Aina View
Stayed in Feb 2024
Family
12 review
10/10
Outstanding
Posted on Mar 20, 2024
Favorite hotel on this island! Everything is great !
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TAEJUN
Kukahi Premium Resort View
Stayed in Jan 2023
Family
3 review
7.0/10
Posted on Mar 6, 2023
The building is old, so the overall condition of the room was poor. It was a room without a bathtub, and there were many people in the pool, so it was not easy to get a seat on the sunbed. It is a bit difficult to relax because there are many guests and it is crowded everywhere.
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Guest User
Kukahi Aina View
Stayed in Nov 2022
Family
4 review
4.0/10
Posted on Dec 19, 2022
Very not recommended, the entire hotel is very old, the staff is very rude and unprofessional, the hygiene is poor, there is no shampoo, and the sound insulation is not good. After flying so long for a vacation, there's no need to waste time here.
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Guest User
Ocean View two double Room
Stayed in Jan 2023
Family
1 review
10/10
Outstanding
Posted on Feb 13, 2023
The atmosphere is so good~ The moment you step into the lobby, you feel peaceful!