To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.4
Service9.1
Cleanliness9.5
Filter by:
Sort by:
All reviews(44)
Positive reviews(43)
Reviews with photos/video(9)
Clean and tidy(14)
Awesome rooms(9)
Friendly host(7)
Awesome stay(6)
Great value for money(6)
Delicious breakfast(6)
Convenient parking(6)
Near shopping area(5)
Negative reviews(1)
Anonymous User
Standard Double Room Non-Smoking
Stayed in Apr 2025
Couple
30 review
8.0/10
Very Good
Posted on May 26, 2025
This hotel is clean and comfortable. Staff is nice and free coffee is privided. But it is far from train station.
Guest User
Standard Double Room Non-Smoking
Stayed in Dec 2024
Couple
11 review
6.0/10
Posted on Feb 15, 2025
Very good experience. I will come back next time……………………..
Guest User
Standard Double Room Non-Smoking
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Jan 2, 2025
I was worried of the quality due to how cheap the booking was. But I was genuinely surprised how neat the building, lobby, rooms and bathrooms were when we got there. The place was convenient and close to the Outlet and convenience stores (by car) I like how comfort inn is very modern too as they have menu/further info that you can access via QR code once you are in the room. Even if you also place do not disturb on your door, you will still receive fresh towels/linens outside your door. Overall it was a pleasant stay. For those wondering, the front desk is 24/7, so you can check out as early as 3am. The only sad thing is I couldn’t bring my pet. I hope they can lift that policy in the future. I would definitely recommend this place to others.
Guest User
Standard Double Room Non-Smoking
Stayed in Sep 2024
Solo traveler
1 review
9.0/10
Great
Posted on Nov 1, 2024
Clean but secluded. Lawson is less than 100m away, a few restaurant within 1km
Lim Wei L
Standard Double Room Non-Smoking
Stayed in Feb 2025
Couple
3 review
10/10
Outstanding
Posted on Mar 21, 2025
very clean and reasonable price
Guest User
Standard Double Room Non-Smoking
Stayed in Nov 2024
Family
1 review
9.5/10
Amazing
Posted on Dec 29, 2024
Nice place,will book again.
Anonymous User
Standard Double and Bunks-Non Smoking
Stayed in Nov 2023
Couple
20 review
9.0/10
Great
Posted on Jan 1, 2024
The hotel is a bit far from the train station. However there are many parking lots so it is convenient if you drive. The room is clean and tidy. Breakfast is good. Is good enough for a short stay.
Anonymous User
Standard Double Room Non-Smoking
Stayed in Oct 2024
Couple
19 review
9.0/10
Great
Posted on Nov 25, 2024
Value for money
Guest User
Standard Double and Bunks-Non Smoking
Stayed in Nov 2023
Traveling with friends
1 review
9.5/10
Amazing
Posted on Jan 1, 2024
very nice place
劉國章
Standard Double Room Non-Smoking
Stayed in Apr 2025
Couple
11 review
10/10
Outstanding
Posted on May 31, 2025
The room is clean. The service staff is very friendly. The breakfast is delicious. There is fresh juice. The texture is very good. There are cakes and desserts. You can bake your own muffins. There is free coffee and three kinds of hot soup. It can be provided 24 hours a day. Parking is very convenient
Original textTranslated by Google
黎定一
Standard Double Room Non-Smoking
Stayed in Apr 2025
Family
20 review
8.0/10
Very Good
Posted on May 4, 2025
The hotel is far from Karuizawa Station but relatively quiet. It is suitable for self-driving tours. There are plenty of parking spaces. There are convenience stores and tonkatsu restaurants nearby. The room size is acceptable, the hygiene is good, the price is reasonable, and the cost performance is unmatched in this area.
Original textTranslated by Google
米高18f
Standard Double Room Non-Smoking
Stayed in Dec 2024
Solo traveler
37 review
9.0/10
Great
Posted on Jan 21, 2025
The hotel is far from Karuizawa Station, push a large suitcase to walk 40 minutes, very strenuous not recommended, self-carriage more passengers, there is a parking lot, there is a bus to and from the station, but only 4-5 a day, and Karuizawa Station back The last train of the hotel leaves at 5pm, and if you miss it, you have to walk around the hotel, there is a Lawson and a barbecue restaurant nearby, and there are more options for eating near the station. The hotel and restaurant staff were very polite, the rooms were clean, and a simple breakfast was included.
Original textTranslated by Google
6/10
Guest User
Standard Double Room Non-Smoking
Stayed in Mar 2025
Couple
1 review
8.0/10
Very Good
Posted on Apr 18, 2025
Relatively small room, with an uncomfortable bed. Bathroom small and dated. Breakfast just OK. However, it's OK for the price.
Original textTranslated by Google
Guest User
Standard Double Room Non-Smoking
Stayed in Feb 2025
Family
7 review
8.5/10
Very Good
Posted on Apr 16, 2025
The breakfast was very cost-effective. When we first entered the restaurant, we thought it was just average. There were few varieties but all were delicious. All 8 group members praised it. The hotel is conveniently located, with plenty of parking lots. The rooms are clean and comfortable. I will book this hotel again next time I go to Karuizawa.
Original textTranslated by Google
Guxiaoyouyouyouyou
Standard Double Room Non-Smoking
Stayed in Feb 2025
Traveling with friends
27 review
10/10
Outstanding
Posted on Mar 31, 2025
The hotel is very close to the outlet mall... Family Mart is next to it~ but it takes a while to walk to the JR station...