"Good hotel, basement parking difficult to find, quite packed. Parking can validate, noneed pay. Stay at level 18, lift waiting take time. Toilet is big and spacious. Bed is big and good. Hair dryer is strong for female hair. I like the hotel overall. (Photo not related, forget to take hotel photo)."
"Next to kb mall. Very convenient location. Hard to get grab taxi in the morning before mall open. If you have early morning flight remember to book grab taxi to airport at least 30 mins before your intended departure time from hotel."
"Spacious and well-equipped room with essentials like hair dryer, charging ports, and water dispenser. Breakfast has a fair variety but taste is average. Surrounding area lacks convenience stores and food options, but overall a comfortable stay for business trips."
"Every time went to KB, my family must stayed at grand river hotel, because the hotel is near to the river kelantan and my hudsband village , thanks to wan aisyah for the room given to my family is near to each other. The type room we booked is king room with large bed and my family have enough slept at night. My grand children loved the hotel pool very much but a big disappointed because the second day is raining until the night."
"The hotel boasts an excellent location, directly opposite Wakaf Che Yeh Night Market, with numerous shops and amenities surrounding it. However, the parking area behind the hotel is limited and quite cramped. The first room I was assigned was in poor condition; the air conditioning wasn't cooling at all, but thankfully I was able to switch rooms. Cleanliness was an issue; the bed felt quite hard, and the sheets weren't clean. While it might be okay for a single night's stay, it's far from comfortable. The second room was similar, though the air conditioning was slightly better. It was an old unit that cooled very slowly and appeared unmaintained. On the positive side, the hotel staff's service was acceptable. The elevator also had an unpleasant odor. Overall, the cleanliness left much to be desired."
"The rooms were clean, beautifully decorated and very comfortable. The facilities were good. The staff were friendly at all times. The breakfast buffet was delicious, with a variety The hotel's location is perfect, right in the middle of the city. The overall experience was good."
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9.0/10
Great
AANIS AMALIN ASSAADAHWhen we entered the studio, we have found a phone on the table so we had to contact the place owner. The living room area was just average so we didn't use area that much. The room condition was good and the toilet was clean, with a good water pressure. We did not use any other studio facilities except the iron. The iron board was old and not in a good condition. The car park is provided but the area was too dark and the water was on the floor - could be intimidating if we were off from the car alone.
SSer FoongAmple free parking outside hotel, no bathroom amenities like toothbrush or shaver provided. Towels are clean but look slightly worn. Location is fantastic and within walking distance to eateries, street food, night market and 7-11
Zzhao weiThe room was clean, spacious, and well-equipped with all the necessary amenities. The bed was comfortable, and I appreciated the attention to detail in the room design.
The hotel staff were friendly and helpful throughout my stay, always ready to assist with a smile. The check-in and check-out process was smooth and efficient.
PPEICHANLove this hotel service very much. Although the amenities provided are not really complete as there is no swimming pool, this hotel served the guest very well. The staffs are well polite, great us whenever see us. Thumbs up to their roof garden buffet breakfast. Enjoy the yummy and variety choice food beside the scenery view. The scramble egg and mash potato are the best among all the food provided. The check out procedure was super fast. Will stay in Crystal Lodge if I visit Kelantan in the future.
SStarZy7The stay at Hotel O Rayyan Soffea was okay. The room was basic and clean, but nothing special. Facilities are limited, so it’s more suitable just for a short stopover. The location is convenient, but parking can be a bit tight. Staff service was fine, though not very attentive.
Overall, it’s decent if you just need a place to rest, but don’t expect too much.
EEmily918234I recently had the pleasure of staying at Troika Kota Bharu by Salaam Suites, and I am excited to share my thoughts on the experience. The accommodations were comfortable and thoughtfully designed. My room was spacious, clean, and well-furnished, providing a perfect retreat after a day of exploration in Kota Bharu.
AAnonymous UserThe room was comfortable, but cleanliness was an issue. The TV channels were difficult to use. I tried repeatedly to reach customer service via WhatsApp and phone calls, but received no response. Check-in instructions were only provided on the day I was due to check in.
The location is strategic, close to shops in the city center. The elevators were fast. Security was good, and parking was convenient. The Ibis cafe was also enjoyable.
However, the area leading to the parking lot felt quite run-down despite being new. It was full of cobwebs, and the lights weren't working.
CCR_Limthe room is not clean enough and kettle is spoil , but luckily the host buy a new one to replace, master bedroom shower water is too small, common toilet is just nice
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