Metro Hotel @ KL Sentral Reviews

This is not the first time I stayed in this hotel. This time I got level 5...the room was clean and newly renovated. Walking distance to Sentral KL convenience to Mrt, LRT and monorail..

We stayed at Metro Hotel @ KL Sentral from 4th to 7th November 2025, and this was our 2nd time staying here. The location is excellent, just a 4–5 minute walk from KL Sentral, making it very convenient for travelers. There are many Bengali and Indian restaurants nearby, which is great for those looking for familiar food options. However, there are a few things that could be improved. The hotel does not have a proper luggage storage room; guests have to leave their bags openly in the lobby, and the hotel clearly states that they takes no responsibility for any loss or missing items. This can be concerning for travelers checking out or waiting for a late train or flight. Another issue is with the tourism tax collection. The reception asks every guest to pay the Malaysian tourism tax again, even though many guests have already paid it online during booking, and the payment is clearly mentioned in the booking receipt. Strangely, they ask guests to show proof via email, which is quite unnecessary and confusing.

This was a budget hotel we stayed at for 3 nights. At the time we thought it best to be as near to the city transit hubs as possible; to extend our sightseeing to attractions outside the downtown core of Kuala Lumpur. But we ended up staying within the downtown core of KL the whole time after being captivated by the incredible beauty of the nearby city park. It's this very big city park that truly showcases Kula Lumpur, in my opinion. We even discovered a great shortcut to Perdana Park from this hotel but it requires going through the KL Sentral mall and train station and then to the park's underpass. This shortcut will not show-up on Google Maps either, which really isn't all that surprising. Our room was clean and the bed cozy, as well as good AC. But there's only one elevator and the room has no fridge. This is very much a no-frills hotel. And sometimes the street below our window could be quite noisy. But you have to realize that this is right in the heart of Kuala Lumpur. It gets very busy in this particular area. Lots of hustle and bustle. Nonetheless, the location is excellent and there's plenty of restaurants and cafes in the area. And the city park, being the Perdana Botanical Gardens, was well worth our stay.

Located at the Center Point. One of the best hotel in the budget segment. Well maintained and neat & clean.

Had a fun night with my husband for a short trip. Short honeymoon trip

Toilet is smelly. Room door is filmsy and couldn't keep noise from corridors and nearby rooms.

Conveniently located near KL Sentral, making it easy to get around the city. The room was clean and comfortable, with everything needed for a short stay. Staff were polite and check-in was smooth. A good budget-friendly choice if you want to stay close to the station.

Some staff at the reception are not friendly & unapproachable. The room is clean upon check in but on day 3 of my stay the cleaning of bathroom was not done properly.

Second times here. Getting no window room. Spacious and clean, but a bit not sound proof. Overall i am satisfied.

This hotel is easily reached by walking @ 5 minutes from KL sentral transportation hub. We stayed here for 2 nights and it was quite spacious for King type room. There are many food outlets nearby.

The room was nice,spacious and comfortable enough for performing prayers. Clean and affordable. But the aircond is quite loud and disturbing sometime. But it’s okey we still can sleep well maybe too tired after walking a lot. The staf was very nice, she give us 10 minutes early check in. Near at the KL central, mamak restaurant and other stall like burger or convenience store, also bank. Easy access to lrt, or other transport like bus and grab car. Easy to shopping mall like nu central. Breakfast was complementary, you should redeem the voucher at the cafe provided. Overall, the price we paid, the room was really worth it — spacious, clean, and comfortable. Sorry, forgot to take pictures of the room. I only took photos of the food at the mamak restaurant and the breakfast 😂

Good place , excellent location, easy accessible by various public transport as strategic located

Good location with easy access to Airport coach within 5 minutes walk.👍👍👍 There are many Chinese and Indian restaurants nearby the hotel. 👍👍👍 Only problem is no hot water for shower, seems like the MCB was tripped and not reset at the main circuit👍. There is no toothpaste and brush available. 👍 Overall, room is ok, not noisy, and very clean 😁😁

Location is very good. Near to monorail . Close to restaurants