Pullman Stays in Kuala Lumpur

This is my go-to hotel whenever I visit Kuala Lumpur. It's super convenient to get to KLCC via the covered walkways, so you're protected from the elements. This time, I booked for three consecutive nights, but unfortunately, my plans changed last minute for the final night, and I had to go elsewhere. I tried negotiating with the hotel multiple times to see if they could offer a free cancellation or at least a discount for the last night to minimize my loss, but they refused every time. It would be great if they showed a bit more flexibility in the future. Ctrip, on the other hand, was quite helpful; they gave me some points as a partial subsidy, which was a nice gesture. It just goes to show that a strong platform can offer some peace of mind.