"Room was fine but nothing special and not very well sound proof
Smoking zone is outside the hotel so you have to walk a lot
Pools are great but lots of kids
Service can be improved a lot (lots of mistakes)
Breakfast buffet is awesome and very various"
"The hotel is great and the staff is even greater.
The overall decoration of the whole premisses is very beautiful and there's a nice garden facing all rooms.
The room was spacious and clean, the bathroom has a good size and the bath space is big. The shower has a good volume of water and the heating works fine.
The room also has a closet, a drying rack for clothes (very helpful with all the hot springs and rain), a small fridge and air conditioning.
There are two pools and they are well cleaned.
But the staff is the real highlight of the hotel. Everyone is super friendly, polite and helpful. They cook an amazing breakfast and can also help finding the best tours.
I couldn't have asked for a better stay at La Fortuna.
Highly recommended.
Thanks everyone for the great stay, keep up the good work!"
"The hotel is strategically located with lush vegetation, chirping birds and fragrant flowers in the park. The rooms are spacious and elegantly furnished. The hotel has complete supporting facilities and a hot spring pool, making it an ideal choice for a relaxing vacation."
"The room was clean and tidy, but it was a little humid. The environment outside the window was beautiful and you could see the volcano. The lounge chairs and swimming pool outside were very comfortable. There was also massage and hot spring, which would be very comfortable."
"The location is really good, there is a more tidy decoration inside, you can see the whole square when you have breakfast at the top of the building, and there are many restaurants nearby. It is recommended to stay here nearby. After all, the price advantage is also good. The biggest, there is a 24-hour convenience store downstairs. Ps. Orange juice is really good to drink"
"There is no one of the best hotels in Costa Rica. I highly recommend everyone to stay. The environment facilities are very good. Even the water in the water pipe is slippery."
"Amazing amazing amazing! I want to go back already! Hot springs were amazing, I love the option of having at least one of the hot springs open 24/7, they change it each night for cleaning purposes, they’re very strict on the towels, each one is literally accounted for otherwise there is a fee per towel, no big deal as long as you keep track, didn’t really need to carry a towel around anyway, the only downside I’d have to say was the Italian restaurant was much better then the buffet option, also the slides are pretty intense, I actually hurt my foot on one of them, but it didn’t stop the fun. Wish I were back there!"
GGuest UserAbsolutely loved this place. The grounds were beautiful and you felt like you were really in the middle of the jungle, but with all your creature comforts. Breakfast each morning was great, with a good choice of local and western options. Would definitely stay again.
SSabsKebabsHad the best stay here after a very disappointing stay at another property. Luis the property manager was so welcoming and attentive. The property itself is brand new, and tastefully done. Loved the hot tub, loved the towel and linen collection and really appreciated the rain shower.
It was a pleasant stay and highly recommended. We enjoyed coming back to the loft after a day of exploring.
MM497353****Very comfortable, the scenery is very good, very relaxing, you can soak in the hot springs
Very comfortable, the scenery is very good, very relaxing, you can soak in the hot springs
Very comfortable, the scenery is very good, very relaxing, you can soak in the hot springs
RRenee MilevojThey were very strict about having a person added to the room and there was a dead frog in one of the hot tubs late at night- but it was afterhours lol. It is a natural hot spring and I am not really a nature-nature person. My friends didn't care as it is surrounded by the rainforest. Overall, I loved it and would consider coming back for a romantic weekend with my husband. More for couples or relaxing than a party group.
VVerified MemberThe staff were all great, especially all the restaurant staff. I especially appreciated the hotel making special arrangements to celebrate my birthday. However, some of the shortfalls included the very slow and inconsistent WIFI at our building (500), the bathroom door couldn’t be kept closed, and the in room jacuzzi never got hot. But on the positive note, the in room AC was very good, the room, bathroom and shower were spacious and had hot water.
P.S. I was underwhelmed by my undercooked tomahawk during dinner.
GGuest UserWe had a wonderful experience with Casa Luna! The hotel property is beautiful with an amazing garden. Room was clean and well maintained. Breakfast was delicious!
The hotel staff are very nice and ready to help. One night we were walking in the garden, we ran into a hotel security, Dimas (hope I got the name right). We asked about animals. Dimas right away gave us a tour and showed us so many animals! We saw sloth, snake, frogs (including the green one), alligator, fresh water crab...all in the hotel garden!!! The garden is a paradise. Inside the hotel property, all we could hear was the sounds of insects, frogs, birds...
We are so happy that we stayed at Casa Luna!
GGuest UserNice hotel to stay in La Fortuna per reasonable price. The room we hosted was a bit small but it doesn’t matter as this to sleep only. There is quite spacious terrace with the table like “bar counter”. Breakfast is typical costarricense and preparing quite quickly. There is several grocery shops around (including MegaSuper) as well as a lot of points to eat. Enjoyed staying in the hotel.
GGuest UserEverything is average. I live in a quadruple room, the mattress is not very comfortable. One or two nights can be tolerated. Service is average. Facilities are average. It can also be said that it is not bad or not.
NNelly11Good location. Many restaurants nearby. Hotel has a pool, I never used it but looked decent. Room has AC. No fridge or additional appliances basic room. Very nice staff. I felt welcomed. It does get nosey in the area, also active at night.