Punta Engaño Rd, Mactan Island, Lapu-Lapu City, Cebu, 6015, PhilippinesView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Sheraton Cebu Mactan Resort
9.1/10
Great
386 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities9.2
Service9.3
Cleanliness9.5
Filter by:
Sort by:
All reviews(386)
Positive reviews(378)
Reviews with photos/video(193)
Clean pool(82)
Great swimming pool(82)
Close to beach(61)
Delicious breakfast(49)
Nice sea view(37)
Highly recommended(13)
Family activities available(6)
Luxurious(5)
Negative reviews(8)
Guest User
Ocean View Room with Balcony, Two Double Beds
Stayed in Jul 2025
Family
2 review
9.5/10
Amazing
Posted on Aug 25, 2025
Great experience in sheraton with 3 swimming pools and a beautiful view (towel D, 10th floor)
Guest User
King Room with Balcony-Ocean View
Stayed in Mar 2025
Other
60 review
9.0/10
Great
Posted on May 4, 2025
Decent hotel. Quite new. Fresh facilities. Good service. Has spa, gym, swimming pools. Beach is nice. Restaurant and a bar are fine. No rooftop bar/restaurant. No rooftop swimming pool. Rooms are spacious. Very basic light switches though, which are complicated to use. Renovation is generally ОК (could be better quality). Location is not very close to the city center. Staff is very polite, friendly, considerate.
6/20
Angelica Aranas
King Room With Courtyard View
Stayed in May 2025
Couple
1 review
9.5/10
Amazing
Posted on Jul 24, 2025
We had a fantastic stay at Sheraton Cebu! If you prefer to have chill and relaxing stay in Cebu, definitely book this resort. Although, if you prefer to explore the city area, this is not the hotel for you as it is quite far from the city area, about an hour travel. Staff were very friendly and accommodating, breakfast spread was good too! Recommended!
Guest User
King Room with Balcony-Ocean View
Stayed in Jun 2025
Solo traveler
27 review
10/10
Outstanding
Posted on Sep 12, 2025
Best hotel in Mactan and Cebu
Best quality and friendly staff
KX bubble
King Room with Balcony-Ocean View
Stayed in Apr 2025
Couple
15 review
9.5/10
Amazing
Posted on May 18, 2025
We had a pleasant 2 night stay here! Relax of body and mind..Thank you!
The room(sea view room) ,facilities and staffs were superb!
DIP restaurant served food which tasted beyond my expectations, well done!
Mhimi Son
Ocean View Room with Balcony, Two Double Beds
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 6, 2025
I’m beyond amazed. The place are relaxing views, magnificent room views, comfortable dining and beautifully romantic area. The beach are clean and clear like crystal twinkling by the sun rays. Unfortunately, Got stung by a jellyfish and the staffs acted and ask about my wellbeing and so fast to close the beach and did the best thing action to avoid for other guests to get stung and do the protocol by putting red flag as warning sign and inform the other guest about the incident. They had immediately responded/managed to implement another activity to avoid boredom to pass time since the beach were unaccessible for the guests to enjoy which ai think are best for all ages can join and even small/children guest would enjoy. It’s a perfect weekend getaway.
6/15
ningussi
Ocean View Room with Balcony, Two Double Beds
Stayed in Aug 2025
Family
6 review
10/10
Outstanding
Posted on Sep 6, 2025
World best hotel resort.
ชั้นชอบเที่ยว
King Room with Balcony-Ocean View
Stayed in Jul 2025
Couple
6 review
10/10
Outstanding
Posted on Oct 15, 2025
Nice room 🩷🩷I like here
Guest User
King Room with Balcony-Ocean View
Stayed in Sep 2025
Couple
7 review
9.0/10
Great
Posted on Oct 9, 2025
Stayed for 3 nights. Overall we really enjoyed our stay. Highly recommended for a staycation type holiday!
Best things about the hotel: Hands down the Staff (the Staff make this resort special), Private beach, Range of activities available (we really liked that you can rent all the gear at the resort for pretty cheap; they had nice fins!), We really enjoyed the dinner at one of the Peruvian restaurants in the resort.
Things we didn't like: Not much at all! The location is a bit far from the main Mactan Newtown area, and need to catch a cab; however, that can be seen as a positive as well! Just a tip if you are expecting to be able to walk outside the resort; there's not much outside within walking distance.
Highly recommended!
Hana7
Ocean View Room with Balcony, Two Double Beds
Stayed in Aug 2025
Family
16 review
9.5/10
Amazing
Posted on Sep 21, 2025
It was wedding anniversary holiday for us. Private beach was open until 18:00, so couldn’t jump into water on the first night. However beach was nicer in the morning than afternoon because of tide. Swimming pools were a bit smaller than expected. Room was quite big for three of us. Breakfast was nice! Coffee was good! Overall, it was wonderful, thank you.
iamchiuman
Ocean View Room with Balcony, Two Double Beds
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 15, 2025
Love this resort. Must come back soon.
Kernan
Ocean View Room with Balcony, Two Double Beds
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Oct 2, 2025
Great stay!
Guest User
Guest Room, 2 Double, Courtyard View
Stayed in Jun 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Aug 26, 2025
Everything was great. Except that it’s far from Cebu City, the business district area. We loved our stay. Service was great. Food was amazing.
Guest User
King Room With Courtyard View
Stayed in Jun 2025
Solo traveler
11 review
10/10
Outstanding
Posted on Jul 22, 2025
This is the most amazing hotel I’ve ever had the pleasure of staying in. The food is phenomenal, the hotel staff are beyond friendly and welcoming, and the rooms are magnificent. I highly recommend this hotel.
Guest User
Guest Room, 2 Double, Courtyard View
Stayed in May 2025
Family
10 review
9.0/10
Great
Posted on Jun 9, 2025
I love this place. This is the second time my fiancé and I had visited there and this time I propose to my wife and the team went above and beyond to make it as special as we can and I greatly appreciate it everything we did whether it was ordering drinks, food hanging by the pool hanging out on the beach, but with the room service they went up above and beyond to me. I highly recommend this place