Pullman Linyi Lushang

Pullman Linyi Lushang Reviews

Pullman Linyi Lushang

No.1 Shuhe North Street (East of Fenghuang Square, Intersection of Three Rivers), Lanshan District, Linyi, Shandong, 276000, ChinaView Hotel Details
Pullman Linyi Lushang
Pullman Linyi LushangPullman Linyi LushangPullman Linyi Lushang
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Guest Reviews of Pullman Linyi Lushang

9.5/10
Outstanding
3759 review
Verified reviews
Location9.5
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(3759)
Positive reviews(3699)
Reviews with photos/video(1329)
Delicious breakfast(387)
Friendly front desk staff(256)
Perfect for business trips(190)
Loved the night views(153)
Tasty restaurant(73)
Delicious buffet(66)
Clean pool(31)
Has facilities for children(23)
Negative reviews(60)
Anonymous User
Superior Queen Room
Stayed in Aug 2025
Couple
2 review
10/10
Outstanding
Posted on Sep 17, 2025
The hotel staff were incredibly friendly and helpful. Kiki and Lucas provided a swift check-in experience and were always quick to assist with any needs I had. My room was immaculately clean and comfortable, featuring a very cozy bed that ensured a pleasant stay. The soft, skin-friendly bedding was a nice touch, and daily housekeeping was prompt and thorough. The bathroom had excellent wet/dry separation and was fully stocked with amenities. Furthermore, the room boasted great soundproofing, offering a peaceful and quiet environment perfect for resting after a day of travel.
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Response from Property: 親愛的賓客,感謝您選擇入住臨沂魯商鉑爾曼大酒店!看到您滿是讚許,小曼開心至極。優質的服務,用心的準備,從第一次到每一次,我們的心意始終如一,初見温暖,再見依然,期待和您再次相聚。願您如這初秋裏的陽光明媚而生動!
Guest User
Superior Queen Room
Stayed in Aug 2025
Business traveler
16 review
10/10
Outstanding
Posted on Sep 3, 2025
The hotel service was fantastic. I used to always stay at Atour whenever I came to Linyi, as I found their service quite good. But the service at this hotel absolutely surpasses Atour's. The most important thing is its superb location – you can enjoy a leisurely stroll by the river after dinner, which is a major perk no Atour hotel can match. The complimentary coffee was excellent too.
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Response from Property: 親愛的賓客,感謝鉑爾曼成為您眾多選擇中的偏愛!很幸運讓您乘興而來,滿意而歸,感謝您對酒店各方面的讚美,追求卓越永無止境,我們會繼續前行,也希望未來能有更多的機會與您分享成長的喜悦,期待您的下次旅行我們可以為您奉上更完美的體驗,祝您工作順利,生活愉快!
Panyawanguojiahaiyanggongyuanleyang
Glamping Family Twin Room
Stayed in Jul 2025
Family
9 review
10/10
Outstanding
Posted on Aug 27, 2025
Our trip with the grandkids took us from Hangzhou to Qiandao Lake and Dinosaur World! Of all the places we stayed, the Pullman hotel was the only one that truly won us over! It was incredibly welcoming and comfortable! A special shout-out to MAX, the charming young man! His service was excellent – so warm and attentive! The room was spacious and comfortable, and the kids absolutely loved it! Right after we entered our room, the front desk called to check on us, and thoughtfully provided extra mineral water and disposable toilet seat covers. Looking out at night, the view was absolutely stunning! 😍 This hotel alone is reason enough for us to return to Linyi!
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Response from Property: 親愛的賓客,感謝您滿屏幕的讚美,讓我們倍感暖心!能為您的旅途增添美好回憶,是我們莫大的榮幸!滿意衹是起點,追求卓越永無止境,我們會砥礪前行,殷切期盼與您再次歡聚,共享更多美好時刻!
Guest User
Superior 2-bed Room
Stayed in Jul 2025
Family
16 review
10/10
Outstanding
Posted on Aug 21, 2025
The hotel service was exceptionally attentive and thoughtful. We booked two rooms and they kindly arranged for them to be on the same floor, which was much appreciated – a special shout-out to Kiki! The rooms were spacious, and the bedding was very comfortable. The hotel is also conveniently located near local specialty restaurants. Our room was well-equipped, even featuring a separate bathtub. I hope to have the chance to visit again!
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Response from Property: 琅琊古郡,羲之故里歡迎您的到來!親愛的賓客,感謝您愛意遣綣的讚美,讓我們倍感暖心,為您提供滿意的產品和服務是我們莫大的榮幸!酒店始終竭盡全力的去完善待客之道,每一個賓客的期望就是酒店努力的方向,很開心我們的用心贏得了您的芳心。一見傾心,再見温暖,歡迎常回來看看。
Guest User
Superior Room - River-View (2 Beds)
Stayed in Jul 2025
Business traveler
5 review
10/10
Outstanding
Posted on Aug 21, 2025
For my trip to Linyi, I booked a river view room, and it was absolutely fantastic, especially the night view! The hotel's location is also excellent. A big thank you to Kiki for arranging such a wonderful room. The staff were incredibly warm and welcoming, truly embodying the famous hospitality of Shandong and Linyi. I'm already looking forward to my next trip!
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Response from Property: 雲端之上,攬琅琊國風美韻!親愛的賓客,感謝您下榻臨沂魯商鉑爾曼大酒店!非常榮幸為您提供了一段美好的旅程,感謝您對酒店的高度認可哦。酒店位於沂河、涑河、祊河三河交匯處,在這裏您可盡攬城市天際線,既有沂河的秀麗壯觀,又有涑河的旖旎婉轉,步行5分鐘即可抵達水韻琅琊景區,悠哉美哉!世間美好的治癒莫過於您的高度讚美,很榮幸此次得到您的青睞,再次感謝您的下榻,期待不久的將來再次見到您,願所有的美好與您如約而至!
Guest User
Glamping Family Double Bed Room
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 17, 2025
Overall, I was very satisfied with our stay. We stayed in a glamping cabin, and the furnishings felt quite high-quality and well-appointed. The kids absolutely loved playing there, which truly allowed the adults to relax. The room was clean, the facilities were modern, and the service was excellent. The bed was incredibly comfortable, ensuring we had a wonderful rest. We would definitely choose to stay here again if we return to Linyi.
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Response from Property: 哇~看到您這麼細緻又暖心的評價,我們團隊都超有幹勁!能讓大人孩子都滿意,是我們最想實現的事~期待您再來臨沂時,繼續選我們,給您和家人復刻美好!
Guest User
Glamping Family Double Bed Room
Stayed in Jul 2025
Family
40 review
10/10
Outstanding
Posted on Aug 18, 2025
Arriving in Linyi, travel-worn from Tianjin, the moment I stepped into the hotel lobby, all my fatigue quietly melted away. Traveling with a child always adds a layer of concern, but I was pleasantly surprised to find that every one of those worries was gently addressed by the thoughtful care here. The most delightful surprise was undoubtedly the unexpected room upgrade. Our originally booked room type was quietly upgraded to a more spacious and comfortable one. The bright floor-to-ceiling windows offered gentle views of Linyi's streetscape, feeling like an unexpected gift that instantly elevated the quality of our stay. This silent yet profound gesture of thoughtfulness made us, first-time visitors, feel truly at home and welcomed. This warmth was further exemplified and brought to life in the lobby bar. An employee named Shi Keqian, with her genuine smile and friendly demeanor, made a rich, aromatic handcrafted coffee that, with each sip, seemed to melt away the lingering travel fatigue. What warmed our hearts even more was her thoughtful attention to our child – she specially offered some delicate and adorable cookies. The smile on our child's face, clutching the cookies, was more captivating than any scenic view. Ms. Shi's genuine kindness wasn't just part of a service protocol; it was a heartfelt expression of hospitality that made this hotel feel less like a temporary lodging and more like the home of a warm and welcoming Linyi friend. On a separate note, the swimming pool and other facilities, including their service, were quite disappointing. After a swim, we found there was virtually no body wash or shampoo available in the showers. When we inquired, we were met with various excuses. This really detracts from the overall experience at such a large, high-star hotel!
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Response from Property: 世界燦爛盛大,歡迎您回家!親愛的賓客,感謝您下榻臨沂魯商鉑爾曼大酒店並分享您愉快的入住體驗,為您提供高品質的產品和服務,我們深感榮幸!感謝您對酒店的認可,酒店始終竭盡全力的去完善待客之道,每位賓客的期望就是酒店用心的方向!我們會在追求卓越的道路上繼續前進,讓您每一次的旅途盡善盡美!再次感謝您的寶貴建議,期待與您再次相聚!
Guest User
Superior 2-bed Room
Stayed in Jul 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 15, 2025
The room boasts stunning views of the Yi River, and Phoenix Square, where you can take a boat ride, is conveniently located just downstairs. The location is incredibly convenient. Langya Ancient City is absolutely breathtaking, and the Guoxiu Langya show is truly exceptional. The hotel staff are all incredibly attentive and meticulous. The hotel breakfast is also very rich and diverse, featuring both Chinese and Western dishes with subtle flavors. Everything tastes absolutely delicious, including local specialties like 'zan' porridge and fresh mini wontons. Every single staff member is patient and genuinely warm. The robot delivery service was definitely put to good use – we ordered a lot of takeout!
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Response from Property: 親愛的賓客,感謝您選擇入住臨沂魯商鉑爾曼大酒店!非常開心為您提供了一段美好的時光,感謝您對酒店房間、服務的認可,讓我們在這盛夏的午後開心滿滿。酒店位於三河交匯,景色優美,夜幕降臨,閑坐窗前欣賞華燈初上的璀璨,相信會消除您一天的旅途勞累。願清風常相伴,所遇皆美好!
MaoziMT
Superior 2-bed Room
Stayed in Jul 2025
Family
21 review
9.5/10
Amazing
Posted on Aug 11, 2025
The location is excellent, right at the confluence of three rivers, offering beautiful scenery. It clearly has the feel and amenities of an established five-star hotel. While everything else was generally fine, the facilities did feel a bit dated, and the room's TV had an audio/video sync issue. The service was warm and attentive, with staff being quite proactive. Upon check-in, we were even offered complimentary welcome fruits and drinks. The hotel offers some parking spaces at the entrance, which are free for guests. The breakfast area was very pleasant and spacious, featuring a wide variety of decent-tasting dishes. Overall, it provides good value for money and is definitely worth the price.
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Response from Property: 親愛的賓客,感謝您選擇入住臨沂魯商鉑爾曼大酒店!很幸運讓您乘興而來,滿意而歸,追求卓越永無止境,我們會繼續前行,也希望未來能有更多的機會與您分享成長的喜悦,期待您的下次旅行我們可以為您奉上更完美的體驗,祝您工作順利,生活愉快!
Guest User
Superior 2-bed Room
Stayed in Jul 2025
Family
4 review
9.5/10
Amazing
Posted on Aug 5, 2025
My flight landed in Linyi at 8:15 AM. Thanks to a Ctrip early check-in benefit, I headed straight to the hotel. The front desk service was excellent, and I was upgraded to a river view room with a fantastic view outside the window. However, the room facilities were just average. The bathroom door wasn't sealed properly, causing water to leak and form a puddle in the middle of the bathroom floor every time I showered. Initially, I thought the air conditioning in my room wasn't cool enough and even had maintenance come to check it. Later, I realized the entire hotel maintained this temperature, constantly around 25 degrees Celsius. During my stay at this hotel, I particularly want to give a special shout-out to a young lady, Shi Keqian! I interacted with her when I went to redeem my coffee at the ground floor lobby bar. From the moment she asked if we wanted a latte or an Americano, she demonstrated exceptional service. Her smile was like the warm winter sun, genuine and inviting, instantly melting away my travel fatigue. Whether answering my questions or fulfilling my requests, she was incredibly patient and thorough. The coffee's aroma was rich and mellow, filling the air. With a sip, its smooth texture and a perfect blend of bitterness and sweetness offered layers of flavor in every mouthful. It was truly delicious!!!!
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Response from Property: 親愛的賓客,感謝您如此細緻又暖心的點評!很開心您在入住中收穫諸多美好,那位“小妹妹”會因您的誇讚更熱忱服務,我們也會優化設施(像浴室門、空調等問題已着手解決 ),保持優質服務與美味咖啡,盼您常來,繼續書寫愉快入住故事~
Guest User
Superior Room - River-View (Double Bed)
Stayed in Jul 2025
Traveling with friends
4 review
3.0/10
Posted on Aug 3, 2025
The Pullman Linyi is quickly heading downhill if things don't improve. I booked this stay for a friend. 1. Upon arrival, a staff member took my luggage from the car, but then left it completely unattended. Despite numerous bellhops standing at the entrance, my bags were simply left outside. I only found them sitting on the outdoor steps after I had already checked in and gone looking for them. 2. The front desk was chaotic. Later, when I came down from my room, I realized my ID card was missing. I went back to the front desk to look for it, only to discover they had failed to return it after check-in. 3. I booked a room with a river view and a bathtub. It's astounding that the entire Pullman hotel doesn't even provide disposable bathtub liners. On a positive note, I must commend Mr. Yang, a gentleman at the front desk, for being very responsible and helpful. However, he was the only exception; the rest of the staff seemed completely untrained.
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Response from Property: 親愛的賓客,非常抱歉給您和朋友帶來如此糟糕的入住體驗!您反饋的行李管理、前台秩序、服務疏漏等問題,我們已緊急覆盤,會加強員工培訓、優化流程,後續一定整改提升,希望能再給我們機會彌補歉意,隨時為您解決後續疑問~
Guest User
Superior Room - River-View (Double Bed)
Stayed in Jun 2025
Family
39 review
10/10
Outstanding
Posted on Jul 24, 2025
The room was excellent, featuring a spacious king-size bed, a bathtub, a shower, and was fully equipped with all necessary amenities. The hotel staff were incredibly professional, attentive, and enthusiastic throughout our stay. Specifically, the bellhop not only helped carry our luggage to the room upon arrival but also assisted us in loading our bags into the car after check-out. The restaurant staff, front desk, and other personnel were equally thoughtful, even going so far as to microwave our leftover lunch in the evening, demonstrating great attention to detail. The hotel's location is excellent, providing easy access to various attractions. Langya Ancient City, for example, is just a fifteen-minute drive away. We stayed here last year and chose the Pullman Hotel again this year because it's a truly reliable and trustworthy choice!
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Response from Property: 親愛的賓客,感謝您愛意繾綣的讚美,非常開心為您提供了一段美好的時光,我們深知您每一次的旅途開心我們才放心,也特別希望您能把在酒店的美好體驗帶給您身邊的朋友,多多鼓勵和支持哦!一見傾心,再見温暖,歡迎您常回來看看,祝您萬事順意!
Wojiubuqimingzi
Superior Queen Room
Stayed in May 2025
Solo traveler
238 review
10/10
Outstanding
Posted on Jun 4, 2025
A Pleasant Surprise On my journey back to Beijing from Shanghai, I decided to make a stop in Linyi. After extensive online research and consideration, I ultimately chose the Pullman Hotel – and it certainly lives up to its name as the best hotel in Linyi. The hotel is beautifully situated by the scenic Yi River. A kind receptionist specifically assigned me a room facing the Linyi TV Tower, and the view from my window was truly comparable to Shanghai's iconic Bund! There's also a private underground parking garage, which is both secure and incredibly convenient. The service across all departments was impeccable. The staff at the front desk, on the floors, and in the buffet and breakfast areas all had excellent attitudes and demonstrated top-tier service awareness. It's evident the hotel places great importance on both management and staff training. The facilities are comprehensive and high-end. The buffet offered a rich variety of delicious options and excellent value for money. Breakfast was equally sumptuous, with everything one could wish for. The hotel's exclusive gym is superbly equipped and meticulously managed. Without a doubt, I will choose the Pullman Hotel again on my next visit to Linyi.
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6/18
Response from Property: 親愛的賓客,感謝您滿屏幕愛意繾綣的讚美,宛如一份珍貴的禮物,讓我們倍感榮幸!酒店坐落於沂河之畔,能讓您欣賞到堪比上海外灘的絕美窗外風景,特別是前台為您安排了面對臨沂電視塔的房間,為您帶來美好的視覺享受,這一切都很值得。地下專屬停車場為您的出行提供便利和安全保障,希望能讓您的旅程更加輕鬆。我們一直將服務質量視為重中之重,很高興您能感受到各個環節服務人員的良好精神面貌和一流的服務意識。這背後離不開酒店對管理和業務培訓的重視,我們會持續提升服務水平,為客人提供更優質的體驗。酒店在設施配備上追求完善與高端,自助餐豐富美味、價格實惠,早餐豐盛多樣,健身房設備完善且管理有序,能滿足您不同方面的需求,讓您住得舒心、吃得滿意、玩得暢快。再次感謝您的讚譽,殷切期待與您再次歡聚!
MooNum
Superior Queen Room
Stayed in May 2025
Business traveler
83 review
10/10
Outstanding
Posted on Jul 1, 2025
The hotel is very convenient to have more facilities such as fitness restaurants.
Response from Property: Dear guest, we're incredibly grateful for your kindly recognitions. We can't wait to have you back and continue to provide another excellent experience! Best Regards!
Jezups
Superior Room - River-View (Double Bed)
Stayed in May 2025
Business traveler
13 review
7.5/10
Posted on Jul 1, 2025
Bit outdated hotel that needs some refreshing in the rooms.
Response from Property: Dear guest, we sincerely thank you for your feedback. We're extremely sorry for the less-than-ideal experience. We'll strengthen the inspection and maintenance of facilities and equipment in the future. We look forward to seeing you soon and hope you'll have another new experience on your next visit!