The Editory Riverside Santa Apolónia Hotel

The Editory Riverside Santa Apolónia Hotel Reviews

The Editory Riverside Santa Apolónia Hotel

Av. Infante Dom Henrique 1 1ºPiso, Lisbon, Grande Lisboa, 1100-105, PortugalView Hotel Details
The Editory Riverside Santa Apolónia Hotel
The Editory Riverside Santa Apolónia HotelThe Editory Riverside Santa Apolónia HotelThe Editory Riverside Santa Apolónia Hotel
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Guest Reviews of The Editory Riverside Santa Apolónia Hotel

9.0/10
Great
56 review
Verified reviews
Location9.1
Amenities8.8
Service9.1
Cleanliness9.0
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All reviews(56)
Positive reviews(55)
Reviews with photos/video(18)
Easy to get around(16)
Convenient location(16)
Great service(15)
Awesome stay(13)
Close to train station(10)
Awesome rooms(9)
Clean and tidy(8)
Awesome amenities(5)
Negative reviews(1)
Guest User
Station Twin
Stayed in Sep 2025
Couple
3 review
9.0/10
Great
Posted on Nov 2, 2025
Fantastic location which allows you to go anywhere easily. Also the train to Porto is just next door. Hotel is classy and staff are friendly. Entrance is a bit small but doesnt bother much. Highly recommended for location.
Response from Property: Dear Guest, Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests and we truly appreciate your comments, which help us continuously improve our service. We hope to welcome you again in the future. Best regards,Fábio Silva | Assistant Front Office Manager
naysu
Superior River View Twin
Stayed in Jul 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 30, 2025
My mum and I booked this hotel for a 3 day trip in Lisbon through Trip.com. We came right out of the train station and into the lobby which was great and convenient as opposed to having to carry our bags through the city. We were pleasantly surprised by hotels overall luxury feel and the room had a great view over the river. The staff were polite and friendly and held our bags for us prior to check in and after check out. They even popped them up to our room for us too. Public transport was easy and accessible there is a lot in walking distance too.
Response from Property: Dear Guest,Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside!Our teams work every day to ensure the best experience for our guests.We appreciate all your comments which helps us improving our daily service and we are glad to know you have enjoyed your stay at our property.We hope to welcome you again in the future.Best Regards,Carolina Logarinho de Almeida | Front Office Manager
Guest User
River View
Stayed in Aug 2025
Couple
4 review
10/10
Outstanding
Posted on Oct 2, 2025
High ceiling, good location, excellent service, friendly staff.
Response from Property: Dear Guest, Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests, we truly appreciate your comments, which help us continuously improve our service. We hope to welcome you again in the future. Best regards,Carolina Logarinho de Almeida | Front Office Manager
Guest User
Station Double Room
Stayed in Sep 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Oct 19, 2025
Stayed here for a night before starting a cruise.  Boy was I surprised by how nice this hotel was.  Room was very spacious and beautiful.  Amenities included complimentary water and fine soft drinks.  Great towels.  Location was perfect.  Walking distance to cruise pier.  Next to train station.  15 minutes to airport by car.  Walking distance to may points of interest.  Bus stop right out the door.  Lots of restaurants near by.  Service was excellent.  Really can’t say enough good things about this hotel.  Just perfect for what I was looking for.
Response from Property: Dear Guest, Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests and we truly appreciate your comments, which help us continuously improve our service. We hope to welcome you again in the future. Best regards,Fábio Silva | Assistant Front Office Manager
Guest User
Superior River View Twin
Stayed in Sep 2025
Couple
6 review
10/10
Outstanding
Posted on Oct 19, 2025
Integrated inside the Train Station, but noise isolated very well, at least from the room in the river side. Room is spacious. Whole Hotel is with antique style and elegant. 2km from the heart of the Lisbon. Around we found some restaurants. Easy taking the car/taxi to the Airport and no need to across the downtown.
Response from Property: Dear Guest, Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests and we truly appreciate your comments, which help us continuously improve our service. We hope to welcome you again in the future. Best regards,Fábio Silva | Assistant Front Office Manager
Guest User
Cozy Station Twin
Stayed in Aug 2025
Couple
1 review
7.0/10
Posted on Sep 9, 2025
Disappointed that I didn’t get a booking confirmation of a wrong date (still don’t know what went wrong). Then was offered a price 50€ higher than web price to pay for the room for a 2nd time. Location great for train station but ugly walk to old part of town past multiple construction sites.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We are truly sorry to hear about the difficulties you experienced with your reservation. Unfortunately, as the booking was not made directly with the hotel, we do not have control over the reservation process or the errors that may occur on third-party platforms.We regret any inconvenience this may have caused you and understand how frustrating it must have been. We are, however, pleased that you appreciated our convenient location close to the train station, even if the walk to the old town was not as pleasant as expected due to ongoing construction in the area.We value your comments and will continue to do our best to provide a comfortable stay to all our guests. We sincerely hope to welcome you again in the future under better circumstances.Kind regards,Carolina Logarinho de Almeida | Front Office Manager
Guest User
River View With Balcony
Stayed in Jul 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Aug 18, 2025
Service was top notch. Did not try food, but restaurant had very limited menu. Rooms were nice. AC worked amazing (unlike a lot of European hotels). 10/10 would recommend. Location is alright, but there are rent a scooters/bikes, buses, train station, carriages/tuktuks nearby.
Response from Property: Dear Mr. Clifford Chuck Long,Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests.We appreciate all your comments which helps us improving our daily service and we are glad to know you have enjoyed your stay at our property.We hope to welcome you again in the future.Best Regards,Carolina Logarinho de Almeida | Front Office Manager
Suhyung Jang
Station Double Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 24, 2025
It was a great experience. Nice new facility and kind reception. Shared kitchen was super clean and nice.
Response from Property: Dear Mr. Suhyung Jang,Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests.We appreciate all your comments which helps us improving our daily service and we are glad to know you have enjoyed your stay at our property.We hope to welcome you again in the future.Best Regards,Carolina Logarinho de Almeida | Front Office Manager
Guest User
Cozy River View
Stayed in Jun 2025
Family
5 review
7.0/10
Posted on Jul 27, 2025
Not enough to have a 5 star hotel service. Breakfast is very simple not 5 star level
Response from Property: Dear Mr. Ronaldo,Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests and your feedback is a valuable tool. We're sorry you found our breakfast service below your expectations, but we appreciate your feedback, which helps us to improve on a daily basis. Rest assured that all your comments deserved our full attention. We hope to have the chance to welcome you again and regain your confidence in our service. Best Regards, Carolina Logarinho de Almeida | Front Office Manager
Masahiko Shimada
Junior Suite with River View
Stayed in May 2025
Family
1 review
9.5/10
Amazing
Posted on Jul 7, 2025
It was very clean and nice. The staff were very kind and the breakfast was very good.
Response from Property: Dear Mr. Masahiko Shimada,Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests.We appreciate all your comments which helps us improving our daily service and we are glad to know you have enjoyed your stay at our property.We hope to welcome you again in the future.Best Regards,Fábio Silva | Assistant Front Office Manager
Malik Milud
Cozy Station Twin
Stayed in Oct 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Jan 27, 2025
Amazing hotel in Santa Apolonia station, it was amazing experience, although the sound of trains was annoying at morning.
Response from Property: Dear Mr. Milud, Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests. We appreciate all your comments which helps us improving our daily service. We look forward to welcome you back at Lisbon. Best Regards, Carolina Logarinho de Almeida | Front Office Manager
Baba au rhum 幸阳昊
Cozy River View
Stayed in Oct 2024
Traveling with friends
9 review
10/10
Outstanding
Posted on Nov 10, 2024
Very nicely decorated and very special hotel in Lisboa, people are very nice at the counter
Response from Property: Dear Guest, Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests. We appreciate all your comments which helps us improving our daily service. We look forward to welcome you back at Lisbon. Best Regards, Fábio Silva | Assistant Front Office Manager
IMAN GHAROON
Superior River View Twin
Stayed in Mar 2024
Solo traveler
3 review
7.0/10
Posted on Apr 8, 2024
Nice staff and, a good location just above the rail station, but no facility.
Response from Property: Dear Guest,Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests. We appreciate all your comments which helps us improving our daily service. We look forward to welcome you back at Lisbon. Best Regards, Carolina Logarinho de Almeida | Front Office Manager
Guest User
Cozy Station Twin
Stayed in Jun 2024
Business traveler
10 review
9.5/10
Amazing
Posted on Aug 4, 2024
Great location, just by the Santa Apolónia Train Station, as well as very convenient site for local transportation, near a subway station and several bus lines.
Response from Property: Dear Guest,Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests. We appreciate all your comments which helps us improving our daily service. We look forward to welcome you back at Lisbon. Best Regards, Carolina Logarinho de Almeida | Front Office Manager
Anonymous User
Station Double Room
Stayed in May 2025
Traveling with friends
7 review
8.5/10
Very Good
Posted on Jun 16, 2025
Everything was good
Response from Property: Dear Guest,Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests. We appreciate all your comments which helps us improving our daily service and we are glad to know you have enjoyed your stay at our property. We hope to welcome you again in the future. Best Regards, Carolina Logarinho de Almeida | Front Office Manager