To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.2
Service9.3
Cleanliness9.5
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All reviews(2926)
Positive reviews(2853)
Reviews with photos/video(1074)
Friendly front desk staff(394)
Delicious breakfast(347)
Fantastic river view(333)
Perfect for business trips(89)
Located downtown(41)
Easy to call taxis(36)
Awesome gym(35)
Delicious buffet(23)
Negative reviews(73)
Guest User
Double Room
Stayed in Jul 2025
Business traveler
59 review
10/10
Outstanding
Posted on Aug 21, 2025
Fantastic hotel with great breakfast
Response from Property: 親愛的客人,感謝您選擇入住柳州凱悦嘉軒酒店,我們很高興您對酒店作出的好評和稱讚!您的好評是我們前行的動力,酒店將不斷提高服務質量,帶給您更多驚喜體驗。再次感謝您對柳州凱悦嘉軒酒店的厚愛,期待與您再次相遇!
Ray_Cho
River-View Studio Room
Stayed in Mar 2025
Couple
11 review
10/10
Outstanding
Posted on Jun 13, 2025
Spacious room, good view, good location. Massage and hair spa shops nearby. Strongly recommended!
Response from Property: Dear guest, thank you for choosing Hyatt Place Liuzhou. We are delighted by your positive comments and praise for our hotel! Your praise is our driving force. We will continue to improve our service quality and bring you more pleasant experiences. Thank you again for your interest in Hyatt Place Liuzhou and we look forward to seeing you again!
Walter1960
Double Room
Stayed in Aug 2025
Business traveler
2 review
7.5/10
Posted on Sep 28, 2025
Overall all ok - staff does not speak proper English - so you would need some translation tools - breakfast wide variety!
Response from Property: Dear guest, thank you very much for choosing Hyatt Place Liuzhou. We appreciate your suggestions. Our hotel will enhance the English training of our staff. We look forward to your next visit
robhanxiantravel
River-view Double Room
Stayed in Nov 2024
Couple
4 review
10/10
Outstanding
Posted on Feb 5, 2025
I recently had the pleasure of staying at the Hyatt Place Liuzhou, and let me tell you, their in-room steak dinner was ABSOLUTE PERFECTION!
The steak was cooked to perfection, tender, juicy, and full of flavor. It was honestly one of the best steak meals I've ever had, and the fact that I got to enjoy it in the comfort of my own hotel room made it even better!
The room itself was spacious, clean, and modern, with all the amenities I needed. The staff were friendly and attentive, and the hotel's location was convenient for exploring Liuzhou.
But that steak... wow! If you're a steak lover like me, do NOT miss the opportunity to try it during your stay!
Response from Property: Dear guest, thank you for choosing Hyatt Place Liuzhou. We are delighted by your positive comments and praise for our hotel! Your praise is our driving force. We will continue to improve our service quality and bring you more pleasant experiences. Thank you again for your interest in Hyatt Place Liuzhou. We look forward to seeing you again!
Guest User
Double Room
Stayed in Jun 2025
Couple
8 review
10/10
Outstanding
Posted on Jul 30, 2025
Beautiful hotel, panoramic 360 degrees view of the city. Greatly located
Response from Property: 尊敬的賓客,非常感謝您在眾多酒店中選擇我們凱悦嘉軒並且分享您的入住體驗。優越的地理位置是我們的優勢之一,感謝您的肯定,我們會繼續保持優質服務,不斷為客人營造舒適的入住體驗,期待與您再次相遇。
CARLOS ANDRES TOBON MORENO
Double Room
Stayed in Jul 2025
Business traveler
74 review
10/10
Outstanding
Posted on Oct 16, 2025
Always stay here, good breakfast, cozy rooms good view, has gym
Response from Property: 親愛的客人,感謝您選擇入住柳州凱悦嘉軒酒店,我們很高興您對酒店作出的好評和稱讚!您的好評是我們前行的動力,酒店將不斷提高服務質量,帶給您更多驚喜體驗。再次感謝您對柳州凱悦嘉軒酒店的厚愛,期待與您再次相遇!
Yasser89
River-view Double Room
Stayed in Jul 2024
Business traveler
2 review
10/10
Outstanding
Posted on Aug 15, 2024
The Hotel is one of the best in Liuzhou, if not the best.
Room is clean and room service is quick and thorough.The view is one of a kind, seeing all of Liuzhou and overlooking the river.
Breakfast is tasty and the kitchen staff is very friendly and will cater your special diet requirements.
Even though the the employees don't speak much english (Reception desk or buffet workers), their manager is extremely helpful, speaks english, and will go beyond your expectations to help you and resolve any issues that arise. Wouldn't try any other hotel when traveling to Liuzhou.
Response from Property: Thank you for your stay with us at Hyatt Place Liuzhou. We are pleased to know that you appreciated the servic of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you!Thank you once again, we look very much forward to welcoming you back in the future. Thank you!
kyzgr
Double Room
Stayed in Dec 2024
Business traveler
18 review
10/10
Outstanding
Posted on Jan 10, 2025
Convenient location, comfortable stay and great views. One of the better hotels in Liuzhou
Response from Property: Thank you for taking the time to share your feedback regarding your recent stay with us at Hyatt place Liuzhou. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
Guest User
Double Room
Stayed in Feb 2025
Couple
16 review
10/10
Outstanding
Posted on May 1, 2025
nice location. one of the best hotel in liuzhou id say
Response from Property: 親愛的客人,感謝您選擇入住柳州凱悦嘉軒酒店,我們很高興您對酒店作出的好評和稱讚!您的好評是我們前行的動力,酒店將不斷提高服務質量,帶給您更多驚喜體驗。再次感謝您對柳州凱悦嘉軒酒店的厚愛,期待與您再次相遇!
Guest User
Double Room
Stayed in Sep 2024
Couple
2 review
9.5/10
Amazing
Posted on Oct 11, 2024
Worth the money. Very tall building (the tallest in the city). Great location next to a mall.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Hyatt Place Liuzhou. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
Anonymous User
River-view Twin Room
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 17, 2025
Clean and good amenities nearby
Response from Property: 尊敬的賓客,感謝您的入住以及好評,您的稱讚讓我們倍感榮幸,我們會繼續保持優質服務,不斷為客人營造舒適的入住體驗,期待您的再次光臨。
Guest User
River-View Studio Room
Stayed in Apr 2024
Couple
7 review
10/10
Outstanding
Posted on Jul 21, 2024
The price is so cheap for its quality, the brand new parking facility is totally free. The view from my river view studio is fabulous.
Response from Property: Thank you for your stay with us at Hyatt Place Liuzhou. We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you!Thank you once again, we look very much forward to welcoming you back in the future. Thank you!
Amin Jaradat
River-view Twin Room
Stayed in Jul 2024
Business traveler
89 review
10/10
Outstanding
Posted on Sep 26, 2024
Like liem oeke lekenenelebe ekkxbxnd s dbjd dbd d dhd bxbx dbxjd jd
Response from Property: 親愛的客人,感謝柳州之行選擇入住柳州凱悦嘉軒酒店。酒店坐落於保利國際中心42層,客房從43層盤旋而上,酒店的每個角落都可欣賞到柳州不同的美景。再次感謝您對我們的喜愛和支持,我們期待您的再次蒞臨,與我們探索更多柳州之美!
SOK CHOUR
River-view Twin Room
Stayed in Jun 2025
Business traveler
19 review
10/10
Outstanding
Posted on Sep 1, 2025
 good location
Response from Property: 親愛的客人,感謝您選擇入住柳州凱悦嘉軒酒店,我們很高興您對酒店作出的好評和稱讚!您的好評是我們前行的動力,酒店將不斷提高服務質量,帶給您更多驚喜體驗。再次感謝您對柳州凱悦嘉軒酒店的厚愛,期待與您再次相遇!
Mei gui
Double Room
Stayed in Dec 2022
Solo traveler
15 review
10/10
Outstanding
Posted on Jan 30, 2023
Beautiful place with modern amenities. Loved my room, very spacious and clean.
Friendly and helpful staff. I extended my stay by half day for a reasonable fee. Breakfast is good with plenty of options. Spectacular views..Suitable for foreigners.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Hyatt Place Liuzhou. We are very glad to know that our staff and service helped in making your visit enjoyable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!