Luoyang Marriott Hotel

Luoyang Marriott Hotel Reviews

Luoyang Marriott Hotel

219, Zhanlan Road, Luolong District, Luoyang, Henan, China, Luolong District, Luoyang, Henan, ChinaView Hotel Details
Luoyang Marriott Hotel
Luoyang Marriott HotelLuoyang Marriott HotelLuoyang Marriott Hotel
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Luoyang Marriott Hotel

9.4/10
Outstanding
2038 review
Verified reviews
Location9.5
Amenities9.3
Service9.3
Cleanliness9.5
Filter by:
Sort by:
All reviews(2038)
Positive reviews(1982)
Reviews with photos/video(468)
Delicious breakfast(193)
Friendly front desk staff(132)
Convenient for shopping(101)
Clean pool(59)
Great swimming pool(59)
Secluded lake view(48)
Close to train station(48)
Delicious buffet(17)
Negative reviews(56)
JSIden
Deluxe 2-bed Room
Stayed in Feb 2025
Family
6 review
10/10
Outstanding
Posted on Mar 4, 2025
This is a brand new hotel and far surpassed my expectations. The facility is beautiful and modern. All expected amenities were included. Gorgeous bathroom with tub and separate toilet and shower areas. Breakfast is an amazing buffet of western and Chinese food. My only complaint is that the toilet had a faint smell.
Response from Property: Dear guest,We sincerely appreciate you taking the time to share your detailed review of your recent stay at Luoyang Marriott Hotel.Regarding the issue you mentioned, we immediately carried out a comprehensive inspection of the public areas and added fragrance diffusers and enhanced ventilation measures to ensure that such a situation will not occur again.We are committed to providing our guests with an exceptional and flawless experience. Your feedback is of great significance to us as it helps us identify areas for improvement.Looking forward to your visit again.Thank you again for your support and understanding.
Guest User
Deluxe Lake-View Twin Room (Thisworks Toiletries + Lake View + Private Bathtub)
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 28, 2025
Great location for travelling to the grottoes. The pool was great for cooling down after the excursion. The staff was very welcoming and helpful: Aria helped us with the luggage, Dandan helped with organising transfer to Shaolin Temple, and Felix with Taxi for departure. We enjoyed our stay at Marriott Luoyang.
Response from Property: Dear Guest, Thank you so much for sharing your wonderful experience at Marriott Luoyang! We’re thrilled to hear our location was perfect for your visit to the grottoes, and that the pool provided a refreshing retreat after your excursions—those little moments of relaxation mean a lot. We’ve passed along your kind words to Aria, Dandan, and Felix. Aria will be delighted to know her help with luggage made a difference, Dandan takes great pride in arranging smooth transfers (especially to iconic spots like Shaolin Temple), and Felix will be happy his taxi assistance eased your departure. Their dedication shines through in your feedback! It means the world to us that you enjoyed your stay, and we can’t wait to welcome you back to Marriott Luoyang for another memorable visit.
Ken Saengkla
Deluxe Lake-View Twin Room (Thisworks Toiletries + Lake View + Private Bathtub)
Stayed in Apr 2025
Traveling with friends
1 review
9.0/10
Great
Posted on May 31, 2025
Nice place
Response from Property: Dear guest,Thank you for your kind words! We're delighted to hear you found our hotel a "nice place" to stay. Whether it's the modern decor, cozy rooms, or our team's warm service, we strive to create a welcoming atmosphere for every guest.Located in the heart of the city, we’re close to major attractions and transit, making it easy to explore. Don’t miss our on-site café for a cup of local coffee or the rooftop terrace with city views—perfect for relaxing after a day out!We hope your travels bring you back soon. Best wishes
Sid662
Deluxe Lake-view King Room
Stayed in Oct 2024
Couple
11 review
10/10
Outstanding
Posted on Nov 17, 2024
Definetly one of the best in the area. Room is big and clean and the service is what you would expect from marriot. Excellent stay. Room service is nice too!
Response from Property: Thank you for your recognition of our Luoyang Marriott Hotel. As the first Marriott-branded hotel in Luoyang, adhering to the concept of "WONDERFUL HOSPITALITY. ALWAYS.", we are wholeheartedly dedicated to bringing you more wonderful travel experiences.
Willy_C
Executive King Room
Stayed in Sep 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Oct 24, 2024
On the whole location is good. Clean hotel. Staff very polite and helpful. Will come back again
Response from Property: Dear guests, thank you for choosing Luoyang Marriott Hotel. Your recognition is our greatest motivation. It is our pleasure to wholeheartedly provide you with better services. We are looking forward to your next visit. Wish you a happy life!
CCSK
Deluxe Lake-view King Room
Stayed in Nov 2024
Couple
4 review
10/10
Outstanding
Posted on Jan 2, 2025
Great location. Excellent service. My only suggestion is to improve the breakfast. Might be how it’s organised but feels like the variety and options are limited versus other Marriott hotels.
Response from Property: Dear guests,Thank you for choosing Luoyang Marriott Hotel. We attach great importance to your suggestions about breakfast. We have immediately passed them on to the restaurant and made a comprehensive improvement to the breakfast by increasing the variety and quantity of the dishes served.Thank you for your suggestions and comments. Also, we appreciate your recognition of our hotel's location and service. We are looking forward to your next visit. Wish you a pleasant life!
Goh
Deluxe Lake-view King Room
Stayed in Nov 2024
Solo traveler
27 review
9.5/10
Amazing
Posted on Dec 30, 2024
Fantastic hotel, friendly hotel staff, rooms are spacious and well maintained. A big shopping mall just beside the hotel, and lots of restaurants in the mall.
Response from Property: Dear guests,Thank you for choosing Luoyang Marriott Hotel. Our hotel is located in the core economic area of the New District, right next to Kaiyuan Lake and just a step away from Quanshun Shopping Center.Thank you for your recognition of our hotel. Your recognition is the driving force for us to move forward. We will bring better services to our guests with this trust. We are looking forward to your next visit.
Anonymous User
Executive Lake-View Twin Room (Lake View + Capsule Coffee + Joyful Time)
Stayed in Oct 2024
Couple
12 review
10/10
Outstanding
Posted on Dec 25, 2024
Service is excellent! Hotel room is spacious and clean and refreshments were provided during tea time. Hotel is super near Longmen train station and situated at the newer side of the city. Also walkable to a mega mall nearby.
Response from Property: Dear Guest,Greetings from [Luoyang Marriott Hotel]!We are overjoyed to receive your glowing review. Your kind words about our excellent service, spacious and clean rooms, and the delightful tea time refreshments mean the world to us. It's truly a pleasure to know that our prime location near Longmen train station and the convenience of being within walking distance to the mega mall enhanced your stay.Our team is dedicated to providing every guest with a memorable experience, and your feedback is a wonderful affirmation of our efforts. We look forward to welcoming you back in the future, and we'll strive to exceed your expectations once again.
SandraDP
Deluxe 2-bed Room
Stayed in Oct 2024
Family
8 review
10/10
Outstanding
Posted on Nov 14, 2024
Very good family stay. Very friendly and helpful staff. We were pleasantly surprised to be upgraded and allowed to leave our room a little later at no charge. Gargantuan and varied breakfast. Quality service: large swimming pool and well-equipped gym.
Response from Property: Dear guests, it is our great honor to provide you with a wonderful stay experience. Your recognition means the world to us. Thank you for your recommendation. We are looking forward to your next visit. Wish you a happy life!
Anonymous User
Deluxe King Room
Stayed in Dec 2024
Couple
4 review
10/10
Outstanding
Posted on Jan 10, 2025
Love the hotel ans friendliness of the staff. Make effort to explain in English.
Response from Property: Dear guest, thank you for your recognition. Your approval serves as the driving force behind our service. We will provide you with even better and more attentive service.
KWANG WOO
Deluxe 2-bed Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 25, 2025
Very Good.
Response from Property: Dear Guest,Thank you for your concise yet heartwarming "Very Good"! It's truly delightful to know that our commitment to cleanliness, modern facilities, and upscale ambiance has left a positive impression on you.We take pride in delivering consistent quality, and your brief praise means a lot to our team. Whether it's the meticulous housekeeping, sleek amenities, or the sophisticated atmosphere, we're glad they resonated with your stay.Looking forward to welcoming you back soon for another "very good" experience at Marriott. Warm regards!
Guest User
Deluxe King Room
Stayed in May 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Sep 5, 2025
good nice
Response from Property: Dear Guest, we’re thrilled to see your feedback "good nice"! It makes our efforts worthwhile knowing you were satisfied during your stay. We’ll keep up the good work to maintain our service standards. Looking forward to your next visit, and may your days be filled with joy!
Guest User
Deluxe King Room
Stayed in May 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Jun 29, 2025
(Cindy)
Response from Property: 尊敬的賓客:感謝您對萬豪品牌的信賴與選擇!非常榮幸能成為您家庭出遊的首選,更感激您對 Cindy 服務的認可。她們始終以 “全心相待” 為準則,您的點贊是對一線服務團隊最大的激勵。確保每一次入住都如您期待般安心。期待下次為您和家人打造更圓滿的旅居體驗,祝您旅途順遂,闔家幸福!
SASHIDHAR
Deluxe King Room
Stayed in Jul 2025
Business traveler
8 review
9.0/10
Great
Posted on Sep 5, 2025
Great
Response from Property: Dear Guest, we’re thrilled to see your "Great" comment! Your satisfaction is the best reward for all our efforts. Whether it’s the service, rooms, or amenities, we’ll keep up the good work to maintain this standard. We sincerely hope to have the pleasure of serving you again in the future. Have a wonderful journey ahead!
Guest User
Executive Lake-View Twin Room (Lake View + Capsule Coffee + Joyful Time)
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 21, 2025
The room was excellent, with no odors! This was very important for me with children. The service was also excellent. The gym downstairs had yoga mats and a great treadmill experience. The pool, my child's favorite, was also very clean. My one-day stay here was the best hotel experience of my entire vacation. I highly recommend it.
Original textTranslated by Google
Response from Property: Dear guest, thank you so much for rating us as the best hotel for your entire vacation experience. This recognition warms our hearts like a little sun! ☀️ We know that an odor-free room is especially important for you with children, and we're so happy to have made it happen—after all, providing your little ones with a clean, refreshing environment is our cherished goal, hidden in the details. It's our greatest pleasure to receive compliments from you on our service, and it's such a great feeling to be able to help you. ~ The yoga mats and treadmills in the gym downstairs were praised, and the kids loved the clean pool. It seems the whole family had a blast here. This is what vacation should be like! We hope to be a part of your little joys during your vacation~