Bus Multiple-use Building, No.8, North Square, Maoming High-speed Railway Station, North Fourth Road, Maonan District, Maoming, Guangdong, ChinaView Hotel Details
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Guest Reviews of Orange Hotel
9.4/10
Outstanding
487 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.5
Service9.4
Cleanliness9.4
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All reviews(487)
Positive reviews(476)
Reviews with photos/video(92)
Delicious breakfast(54)
Easy to get around(47)
Friendly front desk staff(47)
Close to train station(30)
Convenient parking(20)
Perfect for business trips(14)
Awesome gym(8)
Has facilities for children(1)
Negative reviews(11)
Guest User
Queen Room
Stayed in Mar 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 18, 2025
very good condition and the member is the guys who can be used by any chance you could do the same thing as you know what you want for the rest and you can get it from the same place
Response from Property: 晴空萬里不如您的一句可以,微風拂面不如您的十分想念,我們會不懈努力做到最好,期待您的再次光臨。
Mari. A
Suite
Stayed in Jul 2024
Business traveler
62 review
9.0/10
Great
Posted on Oct 2, 2024
Very Good services
Very Good breakfast
Very Good clean room
The tast of Orange is so exxelkent
Response from Property: 每次收到肯定的評語,心底都會很温暖,世上再沒比這更真淳的雞湯了!感謝一路相伴的客官,我們也要帶着百分百的態度,認真服務好每一位客官!
213267****
Deluxe 2-bed Room
Stayed in Jan 2025
Business traveler
5 review
1.0/10
Posted on Mar 3, 2025
The room check-in experience is extremely poor. The room electrical appliances, lights, and air conditioning equipment often have problems. I changed rooms twice and they were the same. Park Hotel and Xi'an Hotel are better than Orange Hotel
Original textTranslated by Google
Response from Property: Dear guest, we are very sorry that the room did not meet your needs and sincerely apologize to you. We have fed back your valuable suggestions and opinions to the relevant departments. Thank you for your support and concern for our hotel. We will continue to improve and strive for excellence, and look forward to meeting you again!
M321285****
Lehuo Double Bed Room (Smart Guest Control + Mini Fridge)
Stayed in Jul 2024
Couple
4 review
4.0/10
Posted on Aug 22, 2024
After upgrading to silver membership, we were told that we had breakfast. When we went up to eat breakfast, we found that we were not given breakfast coupons. Has anyone bought breakfast to eat without charging it? And we had it for free when we stayed at the All Seasons before, or we also had breakfast coupons after purchasing. We also stayed at Orange last time. The female manager was pretty good at that time. The key point is that we arrived very late, already past eleven o'clock, and left at eight o'clock the next day. It didn't bring me a very good stay experience. It was also very noisy in the morning. The breakfast maker opposite was pounding something. I also specifically asked not to be next to the restaurant and the bathroom. Alas, the breakfast was pretty good.
Original textTranslated by Google
Response from Property: Hello dear family! Thank you for your stay and support of our hotel. We are sorry that we could not give you a pleasant stay experience. We have received your feedback and we will listen carefully and continue to improve. We would like to express our sincere apologies to you and sincerely hope that you can see our changes when you visit us next time. I wish you a happy life!
_M1376067****
Deluxe 2-bed Room
Stayed in Jan 2024
Family
8 review
10/10
Outstanding
Posted on Feb 23, 2024
I stayed for one night on the way back from a self-driving tour in Hainan. I personally think it is the best hotel I have stayed at among the Huajihui Hotels, even better than the whole season. It may be because it is newly opened, but there are no faults in all aspects such as intelligent software and hardware control and services. : The breakfast was well received, delicious and of high quality; the parking lot shared with the high-speed rail station is convenient and free; points can be exchanged for costa in the lobby; I caught my finger in the car door that day, so I would like to thank the hotel staff for proactively providing ice cubes, iodine swabs, band-aids and other supplies. My wife and children are very satisfied, and I will definitely stay here again if I have the chance!
Original textTranslated by Google
6/9
Response from Property: 感謝客觀慷慨讚美,您的滿意是我們奮鬥的動力,小橘期待和您一起樂活同行每一天每一秒,期待常常看到您哦!!麼麼噠~~
Anonymous User
Double Bed Room (Smart Guest Control + Mini Fridge)
Stayed in Feb 2024
Business traveler
33 review
2.0/10
Posted on May 22, 2024
The soundproofing is so poor! ! I used to approve of Orange, but I was disappointed with this one in Maoming. I stayed there several times and had unpleasant experiences. The noise problem is unacceptable. Here is a summary of the stays I have had for several times.
Service: When checking in, the front desk staff was indifferent and stern-faced
Hygiene: The room was in poor sanitation. There were many small stains on the sheets and pillows. There was also a long female hair on the pillow, which made me feel very disgusted.
Environment: Poor wall sound insulation – the conversation in the next room can be heard clearly
The doors and windows have poor sound insulation - the windows of the rooms facing the road are about 2-3 meters away from the road, and the noise of cars is loud, which is good! I changed to a room at the back, but not near the road. The noise from the train was loud. The sound of the green train at 3am and 6am made it impossible to rest.
Original textTranslated by Google
Response from Property: Hello dear family! Thank you for your stay and feedback. We are very sorry to learn that you had an unpleasant experience in the hotel. We attach great importance to your feedback and sincerely apologize to you. At the same time, we shared it with the relevant departments as soon as possible, and we will strengthen the training of front desk service and room hygiene cleaning. We are also very sorry for affecting your sleep due to the sound insulation. If you check in next time, please call us in advance and we will help you reserve a quiet room. Your feedback will help us continue to improve. We hope that you will have the opportunity to stay in our hotel again and experience our progress for yourself. We sincerely look forward to seeing you again!
Qingzhengqingzhengmama
Suite
Stayed in Jan 2024
Family
49 review
2.0/10
Posted on Feb 17, 2024
There was a staff member at the front desk with a very bad service attitude, and the room rate was reduced after 8 o'clock. Although the price has nothing to do with the hotel and is a problem with the Ctrip platform, it is understandable that it is only a matter of about fifty yuan. But could you be a little nicer when explaining? Is there any basic courtesy? At least have some patience! Since you are in the service industry, you should put more effort into basic service knowledge. As far as consumers are concerned, you are not qualified in this aspect. Aren’t the salaries you get paid for by us consumers? I don’t know where you get your pride from!
Original textTranslated by Google
Response from Property: Dear little master, the alternation of surprise and shock made Xiaoju break out in a cold sweat. Xiaoju is deeply reflecting on it. The subsequent reversal made Xiaoju feel like a roller coaster, afraid and loving. I was afraid that I could not satisfy you, but I loved your change of heart and affirmation in the end. Xiaoju wishes you smooth sailing and good fortune. I look forward to meeting you next time. Love you~
M27731****
Lehuo Double Bed Room (Smart Guest Control + Mini Fridge)
Stayed in Oct 2023
Traveling with friends
5 review
2.0/10
Posted on Nov 14, 2023
When checking in, I specifically told the front desk not to get a room that was too noisy and not close to the road. It was true that there was no room close to the road, but there was a high-speed train right outside the room. There were often trains passing by in the middle of the night, and there were about 3 or 4 people in the room next to me who were partying all night. I really didn't sleep that night!
Original textTranslated by Google
Response from Property: Dear guest, thank you for staying at Orange Hotel. We are sorry that we were unable to bring you a perfect stay experience this time. We hope that next time we can continue to provide you with meticulous service and complete facilities to meet all your needs during your stay. We sincerely hope to meet you again in our hotel in the near future, so that we can have the opportunity to provide you with more warm and thoughtful service!