"Good service, friendly welcome at the reception, clean room, good bed, all amenities available, breakfast very varied and tasty, if I have to be in Mechelen again, I will come back."

"Street noise like tanks driving through the street and drunk people No street number indicated It says parking but not that it costs 15 euros per day Gate does not always open 1x immediately try another time xxx Room very large Very clean Friendly concierge"

"verygood"

"Nice hotel with nice breakfast."

"Very good service"

"no air conditioning in the room so it can get warm during the night and opening the window makes a lot of noise when the room overlooks the Begijnenstraat, sometimes they forget to clean the room"

"Great location and walking distance from the train station. Clean rooms and quiet!!! Kurt was very friendly, professional and accommodating. he allowed us to check in early. he provided us with a great history of Mechelen and the area. Love the shower and the natural hair & skin products (shampoo, shower gel and conditioner). I definitely stay there again!!!"

"Good value for money and very well located"

"This time not satisfied with my stay. The room was outdated and not cleaned properly. In my opinion faded glory, especially because I have been there twice before and everything was fine then. What bothered me most was the nonchalant manner of the staff at the reception. This is unworthy of a 4* hotel. That there is insufficient parking, I can accept that, but the indifference and the manner of communication were below all standards for 2 days in a row. If you then let them know that you have made several attempts to find a parking space, but that waze does not work well, you only get a short answer...namely use waze. Very customer friendly. Furthermore, I can be positive about the breakfast and the staff of the breakfast room. These people know what customer friendliness and hospitality stand for. The maintenance staff present was also very friendly, an example for the people at the reception. When checking out of the hotel, they ask, as usual, how satisfied I am with my stay. The arrogant and even indignant reaction to my remarks confirms my decision never to come to this hotel again. A great pity because I have to be in Mechelen regularly for my business."