GGuest UserI recently stayed at Avista Hideaway Phuket Patong - MGallery during my trip to Phuket, and overall it was a wonderful experience. The hotel is located in the Patong area but slightly away from the busy streets, which makes it quiet and peaceful, perfect for relaxing after a day out. Because the hotel sits on a hill, the view is beautiful, especially in the morning and evening.
Another convenient point is that there is a 7-Eleven just about 3–5 minutes walk from the hotel, which makes it easy to grab snacks, drinks, or small essentials anytime.
One of the highlights of the stay was definitely the breakfast — there was a great variety and everything tasted very good. The hotel also has three swimming pools, each with a different vibe, so there is always a nice spot to relax.
What impressed me the most was the exceptional service from the staff. Every staff member we encountered was incredibly polite and welcoming. They would greet us warmly every time they saw us — morning, afternoon, or night — which made the stay feel very personal and comfortable, almost like being at home.
I would also like to give a special thank you to one of the staff members who helped us during an unexpected situation. We had a small accident with a rental motorbike and fell down near the hotel entrance. The hotel security immediately came to assist us and checked if we were okay. Later, the staff even asked what time we would return so they could help clean our wounds if needed. That level of care was truly appreciated.
Unfortunately, we had rented a motorbike from a rental shop located directly in front of the hotel, and after the incident they tried to charge us 12,000 baht for a very small scratch on the bike. We approached the hotel staff for help, and they kindly assisted us in communicating with the shop. They told us the price was not reasonable and helped negotiate it down to 5,000 baht. They also informed us that we could report the issue to the police since the rental contract was not clearly written.
In the end, we decided to pay the 5,000 baht just to save time, but we were very grateful that the hotel staff supported us and helped reduce the amount significantly.
I would like to warn future travelers to be cautious when renting motorbikes from the shop located directly in front of the hotel, as the charges may not be reasonable.
Overall, the hotel itself is excellent — beautiful views, great facilities, amazing breakfast, and truly outstanding hospitality. I would definitely stay at Avista Hideaway Phuket Patong - MGallery again on my next trip to Phuket.
Show more