Sheraton Nha Trang Hotel & Spa

Sheraton Nha Trang Hotel & Spa Reviews

Sheraton Nha Trang Hotel & Spa

26-28 Trần Phú, Loc Tho, Nha Trang, Khanh Hoa Province, VietnamView Hotel Details
Sheraton Nha Trang Hotel & Spa
Sheraton Nha Trang Hotel & SpaSheraton Nha Trang Hotel & SpaSheraton Nha Trang Hotel & Spa
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Guest Reviews of Sheraton Nha Trang Hotel & Spa

8.9/10
Very Good
423 review
Verified reviews
Location9.1
Amenities8.7
Service9.0
Cleanliness8.9
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All reviews(423)
Positive reviews(406)
Reviews with photos/video(170)
Delicious breakfast(83)
Nice sea view(66)
Clean pool(62)
Great swimming pool(62)
Close to beach(54)
Convenient for shopping(18)
Has an infinity pool(12)
Delicious buffet(8)
Negative reviews(17)
Henghengzhu
Guest room, 2 Twins, Ocean view
Stayed in Jul 2025
Family
12 review
10/10
Outstanding
Posted on Aug 17, 2025
The hotel's location is absolutely fantastic, with plenty of dining and shopping options right on its doorstep! We booked a sea view room; however, the balcony was quite small, and it was more of a partial sea view than a direct one.
Original textTranslated by Google
Response from Property: Dear Sir/Ma'am,Warm greetings from Sheraton Nha Trang and thank you very much for staying with us. We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations.Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.With my best regards,Thu Tran - JaneQuality Manager & Personal Assistant to General Manager
107091****
Larger Guest room, 1 King, Ocean view
Stayed in Jul 2025
Couple
119 review
10/10
Outstanding
Posted on Aug 5, 2025
The hotel has an excellent location with lovely sea views. The street below is quite lively, though the motorcycles can be a bit noisy at night. The breakfast was extensive, offering a wide variety of options. The staff were very friendly and attentive.
Original textTranslated by Google
Response from Property: Dear Sir/Ma'am,Warm greetings from Sheraton Nha Trang and thank you very much for staying with us.We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations.I will personally pass your compliments to the entire team, to let them know that they have been recognized.Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.With my best regards,Thu Tran - JaneQuality Manager & Personal Assistant to General Manager
_WeChat337644****
Guest room, 2 Twins, Ocean view, High floor, Club Lounge Access
Stayed in Jul 2025
Family
4 review
9.0/10
Great
Posted on Aug 7, 2025
Our room offered fantastic sea views, with the beach just across the road. The location is superb, making it incredibly convenient for exploring. Breakfast was plentiful, and the service was excellent. The infinity pool is stunning, and the views from the executive lounge are equally beautiful.
Original textTranslated by Google
Response from Property: Dear Sir/Ma'am,Warm greetings from Sheraton Nha Trang and thank you very much for staying with us.We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations.Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.With my best regards,Thu Tran - JaneQuality Manager & Personal Assistant to General Manager
Anonymous User
Larger Guest room, 1 King, Ocean view
Stayed in Jun 2025
Family
8 review
10/10
Outstanding
Posted on Jul 20, 2025
The hotel's location is excellent, with beautiful views of Nha Trang Beach right from the balcony. The hotel is very well-maintained and spotlessly clean. The breakfast offers a wide variety of delicious options, and the service is warm and friendly. Highly recommended!
Original textTranslated by Google
Response from Property: Dear Sir/Ma'am,Warm greetings from Sheraton Nha Trang and thank you very much for staying with us.We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations.I will personally pass your compliments to the entire team, to let them know that they have been recognized.Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.With my best regards,Thu Tran - JaneQuality Manager & Personal Assistant to General Manager
320556****
Guest room, 2 Twins, Ocean view
Stayed in Apr 2025
Business traveler
17 review
10/10
Outstanding
Posted on Jun 5, 2025
The location is excellent, and the hotel features comfortable balconies. They also offer Chinese-speaking service. Perhaps I just didn't find the local Vietnamese food particularly appetizing, but I actually thought the hotel's breakfast was quite good, especially the pho.
Original textTranslated by Google
Guest User
Guest room, 1 King, Ocean view, High floor, Club Lounge Access
Stayed in Sep 2025
Business traveler
62 review
10/10
Outstanding
Posted on Oct 27, 2025
Very nice location in the heart of the entertainment city of Nha Trang .. excellent breakfast, very nice staff and service, congratulations!!
Guest User
Guest room, 2 Twins, Ocean view
Stayed in Aug 2025
Family
3 review
10/10
Outstanding
Posted on Sep 21, 2025
It is a hotel with an excellent location and great service. The staff are very friendly, and both the swimming pool and the food are wonderful. The scenery is also beautiful.
Response from Property: Dear Sir/Ma'am,Warm greetings from Sheraton Nha Trang and thank you very much for staying with us.We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations.I will personally pass your compliments to the entire team, to let them know that they have been recognized.Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.With my best regards,Thu Tran - JaneQuality Manager & Personal Assistant to General Manager
Guest User
Larger Guest room, 1 King, Ocean view
Stayed in Jun 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jul 7, 2025
nice view and location service
Response from Property: Dear Sir/Ma'am,Warm greetings from Sheraton Nha Trang and thank you very much for staying with us.We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations.I will personally pass your compliments to the entire team, to let them know that they have been recognized.Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.With my best regards,Thu Tran - JaneQuality Manager & Personal Assistant to General Manager
Anonymous User
Guest room, 1 King, Ocean view
Stayed in Feb 2025
Family
4 review
9.5/10
Amazing
Posted on Mar 25, 2025
Good but too many Korean people. Good breakfast but swimming pool is small.
Guest User
1 Bedroom Junior Suite, 1 King, Ocean view
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 15, 2025
The location is very excellent! And staff attitude is very kind and professional.
Response from Property: Dear Sir/Ma'am,Warm greetings from Sheraton Nha Trang and thank you very much for staying with us.We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations.I will personally pass your compliments to the entire team, to let them know that they have been recognized.Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.With my best regards,Thu Tran - JaneQuality Manager & Personal Assistant to General Manager
Guest User
Guest room, 1 King, Ocean view
Stayed in Oct 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Nov 19, 2024
Great location …. Great service … fantastic pool and beach area.
Response from Property: Dear Sir/Madam,Thank you for the wonderful review! We are thrilled to hear you enjoyed our location, service, and beautiful pool and beach area. It was a pleasure having you with us, and we hope to welcome you back for more memorable moments soon!Warmly,Sheraton Nha Trang Hotel & Spa Team.
Guest User
Guest room, 1 King, Ocean view
Stayed in Aug 2024
Couple
16 review
10/10
Outstanding
Posted on Sep 9, 2024
very nicely located. clean, neat. very friendly staffs. very nice surrounding views.
6/11
Response from Property: Dear Sir/Madam,Thank you so much for your wonderful review! We're absolutely delighted to hear you enjoyed your stay with us. Our team is dedicated to providing exceptional service, and we're happy to hear they made your stay even better.Thank you again for choosing to stay with us and we hope to welcome you back again soon! Sincerely, Sheraton Nha Trang Hotel & Spa Team
Guest User
Guest room, 1 King, Ocean view
Stayed in Sep 2025
Business traveler
1 review
9.5/10
Amazing
Posted on Oct 20, 2025
Very good hotel and breakfast very good
Response from Property: Dear Sir/Madame,Warm greetings from Sheraton Nha Trang Hotel & Spa and thank you very much for staying with us.We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations.Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.With my best regards,Thu Tran - JaneQuality Manager & Personal Assistant to General Manager
Guest User
Guest room, 2 Twins, Ocean view
Stayed in Nov 2024
Family
4 review
8.5/10
Very Good
Posted on Jan 1, 2025
It was a pleasant experience for xmas family trip. Hotel location is awesome. It is right in front of the beach with easy access to restaurants, bars, shopping. Hotel staff is very friendly and helpful. The only issue is the hotel is a bit old with a lot of signs of wearing.
Response from Property: Dear Ms/Mr. Yajuan,Thank you for sharing your feedback and for choosing Sheraton Nha Trang Hotel & Spa for your Christmas family trip! We are delighted to hear that you enjoyed our prime location, friendly staff, and the overall experience. We appreciate your honest comments regarding the hotel’s condition. Please know that we are committed to maintaining and improving our facilities to ensure every guest has a comfortable and memorable stay. We hope to welcome you and your family back in the future for another enjoyable getaway! Best regards, Sheraton Nha Trang Hotel & Spa Team.
Faith jun
2 Bedroom Penthouse Apartment, Ocean View, High Floor
Stayed in May 2024
Family
48 review
8.0/10
Very Good
Posted on Jun 28, 2024
Booked the penthouse for 2 bedroom, but when we arrive the light will spoil has to ask them twice to repair, although everything seems old but the service from the staff were ver good. Just hope next time they will check the place before guest arrive
Response from Property: Dear Ms/Mr. Faith Jun,Thank you for sharing your experience with us. We apologize for the inconvenience you faced with the light, but we're glad our staff provided good service. Your feedback is valuable and we'll ensure better inspections to enhance guest satisfaction. We hope to welcome you back for an improved stay.Warm regards, Sheraton Nha Trang Hotel & Spa Team