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Location9.6
Amenities9.5
Service9.5
Cleanliness9.5
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All reviews(1199)
Positive reviews(1169)
Reviews with photos/video(268)
Secluded lake view(96)
Friendly front desk staff(81)
Tasty food(39)
Perfect for business trips(33)
Clean pool(22)
Great swimming pool(22)
Excellent room layout(16)
Negative reviews(30)
Guest User
Guestroom (Double bed)
Stayed in Apr 2025
Business traveler
10 review
7.0/10
Posted on May 6, 2025
I would like to say as per the standard of hyatt I was kind of dissaponted with the service.
Few of the staff were not welcoming.
I order the coffee and they were like you have to pay and I was like off course I will pay but that felt like a disrespect as if I was not going to pay.
Overall my stay at this hotel was average.
I stayed at le meredian and I could fell the change the first I stepped in the hotel.
Response from Property: 非常感謝您選擇入住寧波湖畔凱悦尚萃酒店,並分享如此美好的入住回憶!我們驕傲地擁有同心湖畔的平靜至美湖景,將其與豐富多彩的湖畔生活元素完美融合。賓客於酒店出發即可輕鬆探訪【寧波鎮海新老城區】獨特風情,在周邊的【健身步道】和【休閑活動】中盡情放鬆,還可享受【湖畔沙灘】和【植物園】的清新空氣,以及【文化美食夜市】和【潮流餐廳酒吧】的獨特魅力。我們致力於為每位客人營造一個放鬆身心、創造美好假期回憶的理想去處。期待再次相遇!
M55629****
1 KING BED DOG FRIENDLY
Stayed in Dec 2024
Family
14 review
10/10
Outstanding
Posted on Jan 25, 2025
Review: we find very pleasant the stay in the Hyatt Centric, specially they are amazing with dogs , our dog has been welcome for everyone , the new room is very bright and clean, the hotel is amazing and we really recommend it. The area around the hotel is perfect for walk with dogs and with kids very peaceful and beautiful landscapes. Thanks to Manger:Danny,reception girls:Lila and Estella
Thomas sarney and Evi sarney
Response from Property: Dear Valued Guest,We are truly delighted to hear about your wonderful experience at Hyatt Centric. It brings us immense joy to know that you and your furry companion felt warmly welcomed and enjoyed the bright, clean ambiance of our new rooms. Your kind words about our team members, especially Danny, Lila, Estella, Thomas, and Evi, are greatly appreciated and will be shared with them.We are thrilled that you found the surrounding area perfect for walks with your dog and family, offering peaceful and beautiful landscapes. Your recommendation means the world to us, and we are committed to maintaining the high standards that made your stay memorable.Thank you for choosing Hyatt Centric. We look forward to welcoming you back for another amazing stay.Warm regards,Hyatt Centric Management Team
Guest User
Guestroom (Double bed)
Stayed in Sep 2025
Business traveler
6 review
8.0/10
Very Good
Posted on Nov 5, 2025
Nice hotel just by the lake
Response from Property: 感謝您入住寧波湖畔凱悦尚萃酒店,並抽出寶貴時間分享您的入住感受!酒店位於寧波秀美的湖畔,周邊環境豐富,有着寧波最大的海鮮批發市場【路林海產品市場】、【寧波幫博物館】、【九龍湖】和【招寶山風景區】等景點。我們的地理位置便利,距離【寧波火車站】和【櫟社機場】開車僅需30分鐘,步行15分鐘即可抵達【寧波大學】,開車15分鐘便可到達【東部新城】,驅車25分鐘可達【天一廣場】。希望您下次來寧波時能再次選擇我們,期待您的再次光臨!
SenseiHistoricus
1 KING BED DOG FRIENDLY
Stayed in Sep 2024
Couple
9 review
10/10
Outstanding
Posted on Nov 27, 2024
Fantastic stay! Great service, friendly staff, especially the manager and a dog-loving attitude. The location is great (next to the lake), plenty of facilities within reach and east access with car. Will definitely stay here again on our visits to Ningbo; Sly (our dog) says 'see you again'!
Response from Property: Dear Guest,We would like to extend our heartfelt gratitude to you for choosing to stay at our hotel and for sharing your positive experience with us. It is truly an honor to have provided you with an enjoyable and memorable stay, and your kind words mean a great deal to our entire team.Your appreciation for our friendly staff and the manager, as well as our dog-loving attitude, is immensely encouraging. We are committed to delivering top-notch service and creating a comfortable environment for all our guests, and your feedback affirms that we are on the right path.Your opinions carry great weight for us, and the management takes your feedback very seriously. We will meticulously review your comments and take appropriate measures to further enhance the overall guest experience.Once again, thank you for choosing us and for bringing Sly along. We eagerly look forward to welcoming you and Sly back in the future, as we continue to create delightful experiences for all our guests.Wishing you and your family (including Sly) all the best.Sincerely, Hyatt Centric Lakeside Ningbo Management Team
Guest User
Guestroom (Double bed)
Stayed in Feb 2025
Business traveler
12 review
10/10
Outstanding
Posted on Mar 5, 2025
Good palace to stay, you must try this hotel.
Response from Property: Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed your experience at our hotel. Your satisfaction is our greatest motivation, and we will continue to strive for excellence in providing exceptional service and a comfortable stay for all our guests. We look forward to welcoming you back in the future and ensuring another memorable experience. Warm regards, Hyatt Centric Lakeside Ningbo Management Team
Guest User
Guestroom (Double bed)
Stayed in Jun 2024
Business traveler
30 review
8.5/10
Very Good
Posted on Jul 11, 2024
The breakfast table did not have salt and pepper. The hotel is in a new office area near the company that we wanted to visit. The staff was friendly and helpful.
Response from Property: Dear Guest,Thank you for choosing our hotel and sharing your valuable feedback. We appreciate your kind words about our convenient location, friendly staff, and helpful service.Regarding your feedback about the breakfast experience, we apologize for the inconvenience caused by the lack of salt and pepper on the table. We will review our breakfast service to ensure such essentials are readily available for our guests in the future.Your comments are important to us as we strive to continually improve our services. We look forward to welcoming you back and providing you with an even better experience during your next visit.Warm regards,HYATT CENTRIC LAKESIDE NINGBO
Paulette-higherlife
Guestroom (Double bed)
Stayed in Apr 2025
Couple
5 review
10/10
Outstanding
Posted on May 19, 2025
Excellent service and very clean
Response from Property: 非常感謝您選擇入住寧波湖畔凱悦尚萃酒店,並分享如此美好的入住回憶!我們驕傲地擁有同心湖畔的平靜至美湖景,將其與豐富多彩的湖畔生活元素完美融合。賓客於酒店出發即可輕鬆探訪【寧波鎮海新老城區】獨特風情,在周邊的【健身步道】和【休閑活動】中盡情放鬆,還可享受【湖畔沙灘】和【植物園】的清新空氣,以及【文化美食夜市】和【潮流餐廳酒吧】的獨特魅力。我們致力於為每位客人營造一個放鬆身心、創造美好假期回憶的理想去處。期待再次相遇!
_M1392863****
Guestroom (2 Beds)
Stayed in Sep 2024
Business traveler
6 review
10/10
Outstanding
Posted on Oct 12, 2024
Very clean room and comfortable bed. Quiet and relaxing.
Response from Property: Dear Guest,Thank you for choosing our hotel and for taking the time to share your experience with us. We are delighted to hear that you enjoyed the cleanliness of your room and found the bed comfortable. It’s wonderful to know that you appreciated the quiet and relaxing environment we strive to provide.Our team is dedicated to ensuring our guests have a pleasant stay, and your positive feedback serves as a great motivation for us to maintain our high standards of service and comfort. We look forward to welcoming you back for another enjoyable experience in the future.Thank you once again for your kind words. If there is anything specific you would like to see improved during your next visit, please do not hesitate to let us know.Best regards,The management team HYATT CENTRICLAKESIDE NINGBO
Baesangjin
Lake-view Twin Room
Stayed in Jun 2023
Business traveler
4 review
10/10
Outstanding
Posted on Jul 19, 2023
Location is Very good and food, clean too
Also, very safety and well maintained
Response from Property: Thank you for choosing to stay at our hotel. We are glad to hear your appreciation for the location and food.We will keep trying our best to provide you high quality service.Looking forward to your next visit! Good luck!
Guest User
Lake-view Double Room
Stayed in Jan 2025
Business traveler
11 review
8.5/10
Very Good
Posted on Feb 20, 2025
Poor quality floor.
Response from Property: Dear Guest, Thank you for choosing to stay with us and for sharing your valuable feedback. We are delighted to hear that you had an overall positive experience, and we truly appreciate your kind words. At the same time, we sincerely apologize for the inconvenience caused by the issue you mentioned. Your feedback is extremely important to us, and we will carefully review and address this matter to ensure a more comfortable experience for all our guests. We are committed to continuous improvement, and your insights help us achieve that. Thank you again for your understanding and support. We look forward to welcoming you back and providing you with an even better stay. Warm regards, Hyatt Centric Lakeside Ningbo Team
Guest User
Guestroom (2 Beds)
Stayed in Jun 2023
Couple
3 review
8.0/10
Very Good
Posted on Sep 13, 2023
Good service
Response from Property: Dear guest, thank you so much for your kind review of HYATT CENTRIC LAKESIDE NINGBO. We truly appreciate your positive feedback about our service. It is our utmost pleasure to ensure that all our guests receive excellent service and have a memorable stay. Your satisfaction is our motivation.We will continue to strive for excellence and provide the best experience for every guest. Thank you for choosing Hyatt Regency Shangcui Hotel and we look forward to welcoming you again in the near future.Best regards,HYATT CENTRIC LAKESIDE NINGBO
M295651****
Business 2-bed Room
Stayed in Jun 2025
Other
4 review
10/10
Outstanding
Posted on Jul 26, 2025
Parents with pets should definitely try this hotel! The pet room is on the top floor of the hotel. The room is super clean and equipped with a urinal, pet bed, water bowl, a scarf, a small bag of Royal Canin dog food, etc. The most important thing is that there is no odor in the room. My little baby said he would stay here again next time.
Original textTranslated by Google
Response from Property: 非常感謝您選擇入住寧波湖畔凱悦尚萃酒店,並分享如此美好的入住回憶!我們驕傲地擁有同心湖畔的平靜至美湖景,將其與豐富多彩的湖畔生活元素完美融合。賓客於酒店出發即可輕鬆探訪【寧波鎮海新老城區】獨特風情,在周邊的【健身步道】和【休閑活動】中盡情放鬆,還可享受【湖畔沙灘】和【植物園】的清新空氣,以及【文化美食夜市】和【潮流餐廳酒吧】的獨特魅力。我們致力於為每位客人營造一個放鬆身心、創造美好假期回憶的理想去處。期待再次相遇!
Yudou
Guestroom (Double bed)
Stayed in Jun 2025
Business traveler
3 review
10/10
Outstanding
Posted on Jul 21, 2025
It was my first time staying in this hotel. The overall style is simple and the atmosphere is very high. From the front desk reception to the restaurant service, the overall feeling is very comfortable. In particular, the front desk guy is very attentive and considerate. He can really care about the needs of the guests and help me arrange the room. He is very attentive. I recommend everyone to come here. This hotel is really good!
Original textTranslated by Google
Response from Property: Thank you very much for choosing to stay at Hyatt Centric Ningbo Lakeside and sharing such wonderful memories of your stay! We are proud to own the peaceful and beautiful lake view of Tongxin Lake, which is perfectly integrated with the colorful elements of lakeside life. Guests can easily explore the unique style of [Ningbo Zhenhai New and Old Town] from the hotel, relax in the surrounding [Fitness Trail] and [Leisure Activities], and enjoy the fresh air of [Lakeside Beach] and [Botanical Garden], as well as the unique charm of [Cultural Food Night Market] and [Trendy Restaurant Bar]. We are committed to creating an ideal place for every guest to relax and create beautiful holiday memories. Looking forward to seeing you again!
Guest User
Guestroom (2 Beds)
Stayed in Jun 2025
Solo traveler
3 review
9.5/10
Amazing
Posted on Jul 20, 2025
The room is clean, the hotel is new, the front desk staff is also very friendly, upgraded my room and gave me free breakfast. Although there are not many choices for breakfast, they are very rich. If I really want to criticize, I am afraid that the air conditioning is not strong enough, but it may also be because the weather is really too hot.
Original textTranslated by Google
Response from Property: Thank you for staying at Hyatt Centric Ningbo Lakeside and taking the time to share your experience! The hotel is located on the beautiful lakeside of Ningbo, with rich surroundings, including the largest seafood wholesale market in Ningbo [Lulin Seafood Market], [Ningbo Gang Museum], [Jiulong Lake] and [Zhaobaoshan Scenic Area] and other attractions. Our geographical location is convenient, only 30 minutes by car from [Ningbo Railway Station] and [Lishe Airport], 15 minutes on foot to [Ningbo University], 15 minutes by car to [Eastern New Town], and 25 minutes by car to [Tianyi Square]. I hope you will choose us again when you come to Ningbo next time, and look forward to seeing you again!
M10862****
Guestroom (Double bed)
Stayed in Jun 2025
Family
8 review
9.2/10
Great
Posted on Jul 19, 2025
There are Vanke and other businesses near the hotel, which is very convenient for eating and shopping. There is a lake and greenery in front of the hotel, just like being in a park, with a very good environment and pleasant scenery. The hotel also upgraded the lake view room for free, and the view is great! Mina and Mavis provide thoughtful service! A very good stay experience!
Original textTranslated by Google
Response from Property: Thank you for staying at Hyatt Centric Ningbo Lakeside and taking the time to share your experience! The hotel is located on the beautiful lakeside of Ningbo, with rich surroundings, including the largest seafood wholesale market in Ningbo [Lulin Seafood Market], [Ningbo Gang Museum], [Jiulong Lake] and [Zhaobaoshan Scenic Area] and other attractions. Our geographical location is convenient, only 30 minutes by car from [Ningbo Railway Station] and [Lishe Airport], 15 minutes on foot to [Ningbo University], 15 minutes by car to [Eastern New Town], and 25 minutes by car to [Tianyi Square]. I hope you will choose us again when you come to Ningbo next time, and look forward to seeing you again!