Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Amazing
103 reviews
9.4/10
1 night
From MXN$1,335
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Featured facilities: Parking, Laundry Service (On-Site)
Great
43 reviews
9.0/10
1 night
From MXN$536
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9.1/10
Great
HHan.WBMy experience at the Sole Hotel was very pleasant. The room was large and spacious, clean, provided with a hot water kettle for making coffee and tea in the room. The bathroom was also large and made safe for disabled people (there was a seat for the shower). The hot water flowed quickly, perfect for a massage. Breakfast was quite comprehensive, and the restaurant was located on the top floor with beautiful views. The only inconvenience was the hotel's location, which is quite far from the main road and the hilly location, so it would be difficult to bring large suitcases. It is recommended to take a Bolt taxi to this hotel. Hotel location also excellent nearby many tourist places at old Tbilisi town. I will stay at this hotel again another day.
NNoppasornLast night I landed late and checked in at 1.00am. When I arrived at the hotel, a tall European male staff asked me “who are you” and was very unfriendly. I didn’t want to cause any trouble so I talked to him nicely. I came with my boyfriend and my bag. Anyone who saw me would know that I was a tourist. After entering the hotel, he checked me in for more than 40 minutes and couldn’t find my booking. He behaved very badly throughout the check-in process and even charged me even though I had already paid on the Tip.com app. in the morning , at 8.55am in the morning, he opened my bedroom. It was a terrible day in Georgia. He made me feel suspicious and unsafe here. Please let the hotel handle this matter with this person. Because this man’s behavior is very unsafe for tourists. Or is it because he sees me as Asian, so he bullies me?
Your hotel is a very good hotel. I don't think your hotel should be ruined by people behaving in such an unsafe way towards customers.
The first night I was hoping to relax and start my Christmas break, but the first time I encountered something bad like this. I am very disappointed and sad.
GGuest UserIf you want a taste of Georgia, this hotel may be just the place for you.
It’s located in an atmospheric old residential neighbourhood of twisty streets and steep climbs. If you know cities like Hong Kong, Istanbul or Belgrade, you’ll be familiar with this. You can walk it easily from the Central Railway Station. Otherwise the 368 bus will bring you most of the way.
The hotel is pleasantly decorated and has a large verandah with a nice view over the city for breakfast or an evening drink. In season, they have a mangal (a traditional barbecue) and live music in the evenings.
The room was clean and comfortable. It had everything I would expect including a small fridge and TV. A kettle, tea and coffee would also be nice.
For me the highlight was breakfast. It's a buffet of homely sweet and savoury Georgian dishes made freshly by the owner, including eggs, salads and traditional small, thick pancakes with sour cream.
If you’re looking for traditional hotel comforts you’ll find them here, with warmth and an authentic local twist.
GGuest UserThe location is good. It is in the old district. By 10 minutes walk, you can go to a main metro station. The breakfast is good and the room is spacious.
GGuest UserThis place deserves a lot of credit for doing things a bit differently. The design features and floor plan are quite special. We loved some of the details like the record player and projector with streaming access. But once you look closer it is a little rough around the edges for the price that we paid.
Service was also very hit and miss. When we arrived, no one greeted us, instead staff was talking to each other and looked confused when we said we wanted to check-in. In Tbilisi, we had no problem with communicating in English, but the staff here had trouble communicating with us several times. In general, they were friendly though and took time to show us the room.
When we ordered a drink through the room service from the bar downstairs, it came in a flimsy plastic cup that was only have full.
Also be aware, that the window is towards the courtyard where there is a restaurant and bar that closes late and draws some pretty noisy crowds.
The location is great, though, and we did enjoy our stay here. With a little more attention to detail, this would be a great place!
GGuest UserPros:
- the room is big, clean and well equiped
- very comfortable mattress
- the owners are friendly and helpful
- there is a rooftop where you can see the whole city (it seems to be under construction)
- breakfast is simple but had everything we need (just missed the Georgian Bread though)
I have no cons, just some observations:
- the hotel is in an steep area (I think is not easy for elderly people), but you can always use Bolt
- 15 minutes walk from the begining of the central area
- Wifi was very unstable on cellphones, but worked perfectly on my laptop.
It is a very good place to stay in Tbilisi.
GGuest UserGreat experience in this cozy and wonderful hotel. We liked everything starting from interesting building of the hotel itself, spacious room and very helpful and friendly staff. Good breakfast with live piano music or on the sunny terrace.
We were very happy choosing this hotel, great location near by with bar/restaurants street as well as park zone and just 10 mins walking distance to Liberty square
GGuest UserHotel itself was fine along with the breakfast. The spa was amazing, but I had 2 big problems with the hotel which is service and cleaning:
1. Cleaning: Rooms were not cleaned 3/12 days of the trip where we had to request multiple times those days to clean and sometimes it wasn't even cleaned properly as the room had multiple dead bugs on the floor, especially under the nightstands.
2. Service: The day I checked out my gold bracelet went missing after the cleaning that morning (my friend stayed an extra day). I dug through trash outside after a long battle for them to take me there. We searched the whole room, I spoke to cleaning and more. As I left (15) I spoke to front desk. On 16&17th I emailed. On 18&19th I called. On the 19th I was finally helped and told that he will finally ask around and email me back. It took 5 attempts for them to start bothering and it has ruined the experience for me.
If you go really take care of your belongings, but the location is great and so is the pool.
GGuest UserThe hotel staff where friendly and polite but there was a lot of small issues.
1. Beside the fridge and kettle, there was only 1 plug, you had to unplug one to use the other.
2. In the room, a strip of tile had become unstuck from the floor, it was unsightly and you could easily cut yourself on the rough edges if walking around the room bare foot. Management should have taken care of this.
3. Everyday, we were awoken to loud music from the room next door. That's not the hotels fault per say, except to mention, maybe the walls are paper thin or this truly was the guest from hell.
4. On our last day, the hotel appeared to run out of hot water.
The size of the room is not what was shown on the picture and I can't see how the hotel gained 4 stars. Probably 3* is a fair and accurare based on our room. The Wifi was excellent and the location is close to a lot of shops and things to do nearby so I feel it has both good and points and guests shouldn't be completely put off by my niggles.
AAAshoo AliRating: ⭐⭐⭐⭐☆ (4/5)
Stay Dates: July 4 – July 6
Room Type: Standard Twin Room
Guests: 2 Adults
We stayed at Hotel Shine Palace for 2 nights and overall had a comfortable experience. The room was clean, well-maintained, and exactly as described. The twin beds were comfortable, and basic amenities were in place.
The hotel being alcohol-free and offering private parking was a big plus for us. It's ideal for families or travelers who prefer a quiet and respectful environment. The on-site restaurant was convenient, though the menu could use a bit more variety.
The check-in and check-out process was smooth. Staff were polite and responsive, though some improvement in English communication would enhance the guest experience for international travelers.
Great value for the price (AED 198.86 for 2 nights), especially considering the location and overall cleanliness. Would recommend it for short stays or business travelers looking for a quiet, budget-friendly option.
Suggestions: Adding more lighting in the room and offering complimentary water bottles would be a nice touch.