Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Amazing
40 reviews
9.5/10
1 night
From NZD 63
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Featured facilities: Parking, Laundry Service (On-Site)
Great
72 reviews
9.0/10
1 night
From NZD 54
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9.1/10
Great
XXushuodangshi-xingxingThe hotel is in a great location in the old town, a 5-minute walk from Freedom Square and a 10-minute walk from the Puppet Clock Tower. The entire street is lined with bars, gift shops, and even Chinese restaurants.
The hotel rooms are relatively small, but the facilities are relatively complete.
NNoppasornLast night I landed late and checked in at 1.00am. When I arrived at the hotel, a tall European male staff asked me “who are you” and was very unfriendly. I didn’t want to cause any trouble so I talked to him nicely. I came with my boyfriend and my bag. Anyone who saw me would know that I was a tourist. After entering the hotel, he checked me in for more than 40 minutes and couldn’t find my booking. He behaved very badly throughout the check-in process and even charged me even though I had already paid on the Tip.com app. in the morning , at 8.55am in the morning, he opened my bedroom. It was a terrible day in Georgia. He made me feel suspicious and unsafe here. Please let the hotel handle this matter with this person. Because this man’s behavior is very unsafe for tourists. Or is it because he sees me as Asian, so he bullies me?
Your hotel is a very good hotel. I don't think your hotel should be ruined by people behaving in such an unsafe way towards customers.
The first night I was hoping to relax and start my Christmas break, but the first time I encountered something bad like this. I am very disappointed and sad.
GGuest UserPros:
- the room is big, clean and well equiped
- very comfortable mattress
- the owners are friendly and helpful
- there is a rooftop where you can see the whole city (it seems to be under construction)
- breakfast is simple but had everything we need (just missed the Georgian Bread though)
I have no cons, just some observations:
- the hotel is in an steep area (I think is not easy for elderly people), but you can always use Bolt
- 15 minutes walk from the begining of the central area
- Wifi was very unstable on cellphones, but worked perfectly on my laptop.
It is a very good place to stay in Tbilisi.
GGuest UserThe location is good. It is in the old district. By 10 minutes walk, you can go to a main metro station. The breakfast is good and the room is spacious.
MMariaIt was upsetting experience during my 6th visit to amazing Tbilisi.
1. It is not easy to find an entrance as the hotel name is placed on another side of the building and the entrance door is not marked by any sign with the hotel name
2. Staff is not friendly or supportive. I checked in around 1 pm just to leave suitcase and did not ask to provide a room as had plans. There were 2 guys at reception dealing with me. I came back to the hotel around 7 pm, my docs were on the desk and I could see them while the receptionist could not find them and asked to sign the docs which have been signed in the morning. He could not explain me if there is a lift (I tried to speak both English and Russian) and I had a strong feeling that he is under some *****.
3. There is a restaurant on the 1st floor with very loud music. I booked a room with a lovely balcony but had to ask to change it as could not have rest because of the music. When I came to reception, first I was told that the music stops at 11 pm but I go to sleep at 9-10 pm and need quiet atmosphere (it is not metioned anywhere about music). Thankfully, I got another room but it was worse than the one I paid for. No balcony, 2 single beds instead of double one. Aints in the bathroom. So it was not a fair exchange (I was even ready to pay more for a better room but the staff is not supportive).
4. The breakfast is nice and the waiter in the restaurant is super nice and friendly (the only nice person I met at the hotel)
YYobaobaoThis is a very unique hotel. The staircase public area has a bit of a nightclub vibe, which is very unique. The room was a little small, and the suitcases couldn't be fully opened, but the service was very good.
GGuest UserThis place deserves a lot of credit for doing things a bit differently. The design features and floor plan are quite special. We loved some of the details like the record player and projector with streaming access. But once you look closer it is a little rough around the edges for the price that we paid.
Service was also very hit and miss. When we arrived, no one greeted us, instead staff was talking to each other and looked confused when we said we wanted to check-in. In Tbilisi, we had no problem with communicating in English, but the staff here had trouble communicating with us several times. In general, they were friendly though and took time to show us the room.
When we ordered a drink through the room service from the bar downstairs, it came in a flimsy plastic cup that was only have full.
Also be aware, that the window is towards the courtyard where there is a restaurant and bar that closes late and draws some pretty noisy crowds.
The location is great, though, and we did enjoy our stay here. With a little more attention to detail, this would be a great place!
GGuest UserThis is the second time we have stayed in this wonderful hotel. It's an easy drive from the airport and a fair price for the taxi there. The location is excellent with plenty of very decent restaurants and shops in the vicinity. There is a french restaurant nearby that I highly recommend if you like high quality french food. The snails and the soup starters are particularly delicious and the steak and fish is superb. The reception staff at the hotel are so friendly, welcoming and very helpful and professional no job is too small. You can rely on them 100%. The rooms are very clean, comfortable and warm especially in this month. All the amenities are there with plenty of tea and coffee and a fridge if you have your own items. The housekeeping staff are attentive and friendly and do an excellent job of keeping your room clean and fully stocked up. Finally, this hotel provides a buffet breakfast as well which again I highly recommend with a wide variety of food and fruit and pastry on offer and cooked food all to a high quality. It's a real pleasure to eat breakfast there in the charming restaurant area with plenty of tea, coffee and fruit juice. The staff are very helpful and makes your breakfast experience a very good start to your day. I highly recommend this hotel and I will be staying there again in December on a short trip over Christmas. It's always a pleasure and a sadness to leave when your trip is over.
AAAshoo AliRating: ⭐⭐⭐⭐☆ (4/5)
Stay Dates: July 4 – July 6
Room Type: Standard Twin Room
Guests: 2 Adults
We stayed at Hotel Shine Palace for 2 nights and overall had a comfortable experience. The room was clean, well-maintained, and exactly as described. The twin beds were comfortable, and basic amenities were in place.
The hotel being alcohol-free and offering private parking was a big plus for us. It's ideal for families or travelers who prefer a quiet and respectful environment. The on-site restaurant was convenient, though the menu could use a bit more variety.
The check-in and check-out process was smooth. Staff were polite and responsive, though some improvement in English communication would enhance the guest experience for international travelers.
Great value for the price (AED 198.86 for 2 nights), especially considering the location and overall cleanliness. Would recommend it for short stays or business travelers looking for a quiet, budget-friendly option.
Suggestions: Adding more lighting in the room and offering complimentary water bottles would be a nice touch.
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Everything You Should Know About Parking in Tbilisi Hotels