Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 14, 2026|Standard Double Room
Wen Ying MThe hotel is very quaint and I loved the tasteful, retro decor of the rooms. They were beautiful. The beds are really comfortable, it feels like sinking into a pool of clouds, and I truly had some of the best nights of sleep here. The only flaw was my room’s toilet shower area was not really partitioned at all and every time I showered the whole toilet becomes soaking wet (this is not true for all rooms, I stayed at another room in this hotel before and there wasn’t this problem).
The hotel is located within an internal courtyard behind some local apartments, so you get a closer glimpse of some locals living their day to day life too. The staff were also nice and friendly enough.
The only con is that the hotel is not exactly located in the main touristy area of Tbilisi, which is on the other side of the river (to get there, you have to walk maybe 30-40 mins or so, or take the nearest metro which is 10 mins walk away). I ended up taking the taxi more as it is pretty affordable. But it is something to bear in mind.
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Price per night from:€ 37
Posted on Sep 1, 2026|Family King Room
Yangguangxiaozhu123Picture 1 shows the view from our room's balcony, with Gergeti Trinity Church directly in front of us. Pictures 2 and 3 are of the hotel's atrium, which has a very pleasant ambiance. There are many great eateries near the hotel; the top-rated shawarma spot on Dazhong Dianping is right downstairs. You'll also find plenty of supermarkets and fruit stalls nearby, giving the area a lively, local feel. There's free underground parking, which is a huge plus for those traveling by car. It's also very close to the subway station, just a two-minute walk to many destinations. Aside from a bit of a communication barrier with the front desk (they struggled to understand us, making inquiries quite difficult), everything else was great. This is a highly recommended hotel with excellent value for money. It's a fantastic choice for a stay in Tbilisi.
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Price per night from:€ 77
Posted on Jun 30, 2026|Standard Double Or Twin Room
Guest UserThe hotel is cozy with a beautiful interior. I arrived at 2:20 PM and had to wait 40 minutes to check in.
The rooms are clean with daily housekeeping. There was no shower gel, so after my journey, I had to call reception to get my basic amenities sorted. Later, I found out my neighbors had the same issue. They brought it up quickly.
What I didn't like was that I couldn't get a proper night's sleep for all three days! My room was on the second floor. I couldn't fall asleep properly because I could hear people talking outside and cars passing by. It was really annoying. There seems to be a serious problem with the soundproofing. When I moved to another hotel, this flaw became even more apparent by contrast! After all, if you wake up well-rested, you feel energized and can truly enjoy your vacation.
I really liked the restaurant. The food is excellent, and the waiters speak both Russian and English. The service and food are 10/10; you absolutely must try the Napoleon cake.
I also visited the gym. All the equipment is working. It's cozy and has a beautiful interior.
Overall, the main drawbacks are the noise and the room amenities.
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Price per night from:€ 79
Posted on Jan 25, 2026|Superior Corner Room
Guest UserOverall, my impression of the stay was mixed. The hotel appears insufficiently thought out in terms of comfort, although there are some positive aspects.
There are no shelves in the shower for basic toiletries, and the bathroom lacks drawers and shelves for storing personal items. There is also no makeup mirror. The beds are movable, the safe is not fixed to the wall, and there is no soft headboard. The hair dryer is weak, and the desk is very small. There is no smart lighting system or automatic air-conditioning mode. The bathroom floor is cold, and the mirror is positioned opposite the bed, which I personally found uncomfortable.
My request for drinking water was fulfilled only after 45 minutes. There are no service labels on the in-room telephone.
It is unclear how a hotel with a five-star rating can operate without a gym. The advertised SPA, in reality, is a jacuzzi for 6–8 people with unusual lighting.
The staff generally appeared unfriendly, especially in the restaurant. Beverages are not offered during breakfast; guests must approach the bar themselves to order coffee. Cocoa is available for an additional fee of 15 GEL. Breakfasts are generally good; however, the chef uses onions quite extensively, including in salads and other dishes, which may not suit all guests.
On the positive side, I received a room upgrade due to the unavailability of the booked room category, as well as a pleasant birthday greeting from the hotel.
The hotel may be suitable for short stays without high expectations; however, improvements in service and room facilities would significantly enhance the level of comfort.
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Price per night from:€ 75
Posted on Aug 8, 2026|Deluxe Double Room
Guest UserWonderful stay in Tbilisi!
I had a great experience staying at Hotel Orion. Everything was wonderful! The room was very clean, with fresh, clean towels and a large, extremely comfortable bed. One of the highlights was the balcony with a patio set, offering a beautiful view.
The staff was super friendly and welcoming. Breakfast was delicious, and the lady serving it was exceptionally sweet and kind. The location is also very convenient. Highly recommend this hotel!
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Price per night from:€ 32
Posted on Jun 20, 2026|Telegraph Double Room
rasimbey⭐⭐⭐⭐⭐
We were very satisfied with our stay at Museum Hotel Tbilisi. The hotel's location is excellent, within walking distance to all the main attractions of Old Tbilisi. The room was spacious, very clean, and comfortable. Breakfast offered a good variety and was delicious. The staff were exceptionally friendly and helpful, making us feel right at home. The combination of historical atmosphere with modern comfort makes this hotel special. If we return to Tbilisi, we will definitely stay here again and highly recommend it to everyone.
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Price per night from:€ 64
Posted on Aug 9, 2026|10 Bed Mixed Dorm-1 Bed
Anonymous UserThe location was reasonably convenient, and it was easy enough to get around the area using public transportation or walking. The room was fairly basic but acceptable for a short stay. The bed was comfortable enough, although the facilities showed some signs of age and could use a little more maintenance.
The common areas were available, but they were not particularly spacious or inviting. The kitchen had the basic equipment needed, although cleanliness could have been better at certain times. The bathroom was functional, but the condition depended somewhat on how busy the hostel was.
The staff were generally polite and helpful when I had questions, although the service was nothing particularly special. Noise levels also varied depending on the other guests, so it may not be the best choice for people who are very sensitive to noise.
Considering the price, I think the hostel is acceptable for budget travelers who mainly need a place to sleep.
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Price per night from:€ 9
Posted on Sep 6, 2026|Standard Double City View
Pugachev DenisIt's easy to get to, as the hotel is practically right at the entrance to Tbilisi. Parking is not an issue, and there are grocery stores nearby. The only downside is the road noise, but the soundproofing in the rooms is sufficient, so it's not a major problem. I enjoyed the breakfasts. The staff barely speaks Russian, and only a little English, but it didn't cause any discomfort. All questions and issues were resolved.
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Price per night from:€ 46
Posted on Jan 8, 2026
Guest User
I am happy with my stay at the Ramada. I really liked the hammam and the steam room, it was really relaxing. The room is clean, there are slippers, bath accessories, tea, coffee, water. It was warm in January. The bed is large and quite soft. The staff is polite, especially thanks to Saba S. at the hotel's reception, who helped solve the problem.
The jacuzzi is small but cozy and relaxing, there is an indoor pool working in winter, a gym. The location allows to go to the city center by feet, getting to know the city, but also there was no any problems to go to metro station nearby and take a taxi.
I would come back here again.
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Price per night from:€ 61
Posted on Jun 29, 2026
Guest User
Positive aspects:
The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available.
Breakfast is quite basic, but all items are fresh.
I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient.
1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay.
I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay.
2/ Security issue (a nightmare at night):
At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space.
Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early.
3/ Staff response (dismissive and unhelpful):
In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.”
This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake.
Conclusion:
This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay.
I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.
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Price per night from:€ 48