Red Planet Ortigas Reviews

With care and respect, I highly recommend Privato Hotel to everyone. It’s cozy and comfortable, and the staff are genuinely kind and approachable especially Miss Charity. I truly appreciate her professionalism and patience. I admired the way she clearly explained everything to me with such calm and respect. To all the other staff as well, thank you for your warm hospitality and excellent service. Everyone made my stay feel safe, relaxed, and well taken care of. Definitely a 5-star experience! ⭐⭐⭐⭐⭐ For sure, I’ll be checking in here again!”

Honest Review – Red Planet Hotel Ortigas I recently stayed at Red Planet Hotel Ortigas for 4 days. While I appreciate the affordability and acceptable room cleanliness, I was quite disappointed with several aspects of my stay. First, there’s no telephone in the rooms only one near the elevator. This is very inconvenient, especially when you need assistance. Although the staff were polite when spoken to directly, it was really hard to reach them via phone, and they were slow to respond when I had requests. I asked for a toothbrush to be delivered, but it never arrived, and I ended up checking out without it. I had to go out and buy one myself. There’s also no complimentary water service, which is usually expected in most hotels. And to add to my frustration, the internet wasn’t working during my entire stay I couldn’t even connect at all. That was a big inconvenience, especially for someone who relies on Wi-Fi for work or communication. Regarding cleanliness, it was okay overall, but the soap dispenser in my room was empty, and shockingly, the towel provided had bloodstains something that’s totally unacceptable for any guest. I also noticed a lack of hospitality from most of the staff. They barely greet guests upon entry or exit, and it honestly felt like they weren’t trained in proper customer service or guest care. However, I want to end this review by highlighting the one staff member who truly stood out in the hotel guard. He was consistently kind, respectful, and professional. He greeted me with a warm “Mabuhay” every time I entered or left the hotel and always opened the door for me. His presence made me smile, and I deeply appreciated his genuine hospitality and dedication. Overall, Red Planet Ortigas has a lot to improve, especially in customer service, communication systems (like adding in-room phones), guest support, and basic amenities like Wi-Fi and hygiene. Simple things like courtesy, responsiveness, and cleanliness go a long way in making a stay enjoyable and unfortunately, most of those were missing here.

Excellent stay! The room was clean and comfortable, and the staff were very friendly and helpful. Highly recommended. • Great location, wonderful service, and very comfortable rooms. Will definitely come back.

Over all it was a relaxing night, although no telephone inside the room and sleepers. spotless room and had a bit of view of shaw blvd and pioneer.

We had a great stay. The staff are accommodating and what amazed me is that I get to experience the Grab locker at the hotel

Good! The place is nice. Red Planet Hotel offers a perfect balance of comfort, convenience, and affordability, making every stay truly worthwhile. Aside from the affordable room rates, the location is excellent as it is very accessible and convenient to all nearby attractions.

I had a fantastic stay at Red Planet! I truly appreciated the attention to detail and the overall relaxing atmosphere. I’ll definitely be returning on my next trip!

The property is clean and well-maintained. However, the front desk staff are quite slow, but it's okay

The nearest hotel at the house of franchise good location but luck of amenities

We recently stayed at Red Planet Ortigas and what we liked the most was its location. It’s right in the heart of Ortigas, making it very convenient for both business and leisure. Major offices, malls like SM Megamall and The Podium, and plenty of dining options are all within walking distance or just a short ride away. The accessibility is excellent — whether you’re commuting by public transport or using ride-hailing apps, it’s quick and easy to get around. I was able to maximize my time in the city without spending too much of it in traffic. However, it should be noted that the hotel does not provide slippers or a dental kit by default. These are available for purchase at the front desk for ₱45, so it’s best to bring your own if you want to save on extras. Overall, the location makes this hotel a solid choice for travelers who value convenience and want to be close to everything in Ortigas.

Good to stay

No complimentary essentials. You have to pay 45 peso for you to have toothbrush and slippers.

The staff is polite. The bathroom and bedroom are in good condition. The window can be opened. The restaurant has delicious foods. It has a variety of foods and drinks. There are no water bottles in the room not even a kettle with glasses in the room but there is a water bottle refill station in the lobby which is on the main floor. No disposable toothpaste and toothbrushes in the room.

The room is clean and it is value for money, staffs are great and courteous. I like that they have parking . I think the sheets could be cleaner