The Bridge Club Reviews

Response from Property: Dear TSKPOSTY,Thank you for sharing your recent experience here at The Bridge Club! We are committed to providing a welcoming environment with a friendly and helpful staff. We appreciate your feedback regarding the smell of cigarettes. We have both smoking and non-smoking rooms available, please let us know which you prefer in advance to let us prepare a suitable room for you.Our hotel is also located at a prime location surrounded by Chinatown, with numerous popular tourist sites and entertainment venues nearby. We truly understand that these lively sounds may sometime be heard from our rooms.We sincerely apologize for any inconveniences you experienced due to the noise and smoking odors. Please let our front desk know if you would prefer a quieter and non-smoking room, and we would be happy to accommodate you and ensure your stay remains a pleasant experience.We would love the opportunity to welcome you back and provide you with an even better experience next time.Best regards,The Bridge Club

Response from Property: Dear Jacq Seven,Thank you for sharing your recent experience here at The Bridge Club! We are committed to providing a welcoming environment with a friendly and helpful staff. We are pleased to hear that you enjoyed the new room assigned for you. Our hotel offers a variety of categories and designs to ensure our guests’ comfort, and it allows us to offer a comfortable experience for all guests.We also appreciate your feedback regarding the bathroom drain. We have shared it with our team to check and make sure it does not cause any issue when in use. If you have any questions or concerns during your stay, please don't hesitate to reach out to our front desk at any time. We are always happy to assist you and make sure your experience is as enjoyable as possible, and we look forward to welcoming you again very soon!Best regards,The Bridge Club

Response from Property: Dear valued guest,Thank you for sharing your recent experience here at The Bridge Club! We greatly appreciate your feedback regarding our room’s cleanliness and our hotel’s location.We regret that our housekeeping and service did not fully meet your expectations, and we have shared your feedback with our team. We will continue to improve services and ensure that all areas of the room are thoroughly cleaned and all amenities are restocked each time.We take all guest feedback seriously, especially with regarding our guest’s belongings. We are happy to assure you that we follow strict lost and found procedures, and any item found will be documented and returned rightfully to its owner. Please don't hesitate to reach out to us at any time if you believe you may have misplaced an item, and our team will do their best to assist. We apologize for any inconvenience caused, and we look forward to welcoming you again very soon.Best regards,The Bridge Club

Response from Property: Dear Andy,Thank you for sharing your recent experience here at The Bridge Club! We are committed to providing a welcoming environment with a friendly and helpful staff. Our breakfast is available as an option while making a reservation. If your booking did not include breakfast, you are still welcome to avail at our restaurant for an additional charge.If you have any questions or concerns during your stay, please don't hesitate to reach out to our front desk. We are always happy to assist you and make sure your experience is as enjoyable as possible.We look forward to welcoming you again very soon!Best regards,The Bridge Club

Response from Property: Dear Howielau,Thank you for sharing your experience! We are committed to providing a welcoming environment with a friendly and helpful staff. We are thrilled to hear that you were delighted with your stay, especially enjoying our varied breakfast and finding our location convenient.We are always happy to assist you and ensure your experience is as enjoyable as possible. If you have any questions or concerns during your stay, please don't hesitate to reach out to our front desk. We look forward to welcoming you again very soon!Best regards,The Bridge Club

Response from Property: Dear Ben,Thank you for sharing your recent experience here at The Bridge Club. We are committed to providing a welcoming environment with a friendly and helpful staff. We appreciate your feedback regarding our cleanliness, and we have shared your comments with our team. Your feedback helps us improve our services and maintain a high standard in cleanliness.We apologize for any inconvenience you experienced due to the short delay during check-in. Our team is working hard to ensure our rooms well-prepared and on time. We will continue to improve our services to ensure all check-in are conducted efficiently and ensure you have an enjoyable experience throughout your stay.If you have any questions or concerns during your stay, please don't hesitate to reach out to our front desk at any time. We are always happy to assist you, and we look forward to welcoming you and providing an even better experience.Best regards,The Bridge Club

Response from Property: Dear valued guest,Thank you for sharing your experience! We are committed to providing a welcoming environment with a friendly and helpful staff. Prepared by our dedicated staff, we ensure you have everything you need for a comfortable stay. Our hotel is also situated at a prime location, surrounded by a Chinatown, with easy access to various historical sites of Cambodia and other popular tourist destinations.If you have any questions or concerns during your stay, please don't hesitate to reach out to our front desk. You may reach us via direct call or through various messaging platforms including Telegram, WhatsApp and WeChat available. The QR codes are available inside each room and at our Front Desk.We truly understand how lacking any means of communication with the hotel staff may affect your stay and we sincerely apologize for any inconveniences you experienced. We are always happy to assist you and make sure your experience is as enjoyable as possible.We hope to welcome you again, and provide you with an even better experience.Best regards,The Bridge Club

Response from Property: Dear Jobayer,Thank you for sharing your recent experience here at The Bridge Club! We are committed to providing a welcoming environment with a friendly and helpful staff. Our location near the Mekong River offers scenic views of both the city, and provides easy access to shopping centers, offices, and tourist destinations.If you have any questions or concerns during your stay, please don't hesitate to reach out to our front desk. We are always happy to assist you and make sure your experience is as enjoyable as possible.We look forward to welcoming you again very soon!Best regards,The Bridge Club

Response from Property: Dear Chui Wah Hilda,Thank you for sharing your experience. We are committed to providing a welcoming environment with a friendly and helpful staff. We regret that we did not fully meet your expectations, and we have shared your feedback with our team. We will look into your concerns to ensure our team maintains the highest standards of cleanliness.We truly understand how such issues may affect your stay and we sincerely apologize for any inconveniences you experienced. Our team is prepared to handle any issues that may arise during our guests’ stay, and they would be happy to change your room to ensure your comfort.If you have any questions or concerns during your stay, please don't hesitate to reach out to our front desk. You may reach us via direct call or through various messaging platforms including Telegram, WhatsApp and WeChat, and we are always happy to assist you.We hope to welcome you again, and provide you with an even better experience.Best regards,The Bridge Club

Response from Property: Dear valued guest,Thank you for sharing your recent experience here at The Bridge Club! We are committed to providing a welcoming environment with a friendly and helpful staff. If you have any questions or concerns during your stay, please don't hesitate to reach out to our front desk at any time. We are always happy to assist you and make sure your experience is as enjoyable as possible, and we look forward to welcoming you again very soon!Best regards,The Bridge Club

Response from Property: Dear Megaaaa,Thank you for sharing your experience! We are committed to providing a welcoming environment with a friendly and helpful staff. We are delighted to hear that you enjoyed the views from our hotel and found our location convenient. Our location near the river offers scenic views of both the city and the Mekong, and provides easy access to shopping centers, offices, and tourist destinations.We appreciate your feedback regarding our breakfast options, and we have shared it with Jia. They will be looking into making improvements in their breakfast menu.If you have any questions or concerns during your stay, please don't hesitate to reach out to our front desk. We are always happy to assist you and make sure your experience is as enjoyable as possible.We look forward to welcoming you again very soon!Best regards,The Bridge Club

Response from Property: Dear David,Thank you for sharing your experience! We are committed to providing a welcoming environment with a friendly and helpful staff. We are delighted to hear that you enjoyed the views from our hotel and found our location, as well as free laundry service, convenientIf you have any questions or concerns during your stay, please don't hesitate to reach out to our front desk. We are always happy to assist you and make sure your experience is as enjoyable as possible.We look forward to welcoming you again very soon!Best regards,The Bridge Club

Response from Property: Dear Dararat,Thank you for sharing your experience! We are committed to providing a welcoming environment with a friendly and helpful staff. We are happy to provide you and all our guests with early check in and late check out to enhance your stay. However, it is subject to our room availability for that period. We are also delighted to hear how you enjoyed our breakfast service and cleanliness. If you have any questions or concerns during your stay, please don't hesitate to reach out to our front desk. We are always happy to assist you and make sure your experience is as enjoyable as possible.We look forward to welcoming you again very soon!Best regards,The Bridge Club

Response from Property: Dear Yan,Thank you for sharing your recent experience here at The Bridge Club. We appreciate your feedback on cleanliness. We follow a regular housekeeping schedule to ensure our rooms are well-prepared. We will look into your concerns to ensure our team maintains the highest standards of cleanliness.We sincerely apologize for any inconveniences you experienced. If you have any questions or concerns during your stay, please don't hesitate to reach out to our front desk at any time. We are always happy to assist you and we look forward to welcoming you and providing an even better experience.Best regards,The Bridge Club