"Repeated stay, overall comfortable stay.
One of the day I left in the morning and indicate room service needed, and came back at night only to realized the door was not closed and locked after service, my room was open the whole day through.
Luckily i do not lost any expensive belongings, but imagine what other people can do, as the hotel is above a crowded shopping mall, where the entrance or lift to the hotel do not have restricted access for public, people can go in and hide inside, or set up hidden camera, or any unimaginable behavior.
Complaint to the lobby counter 1st thing in the next day morning, staff politely apologize and lodged a report.
Came back that night to find the room service that day is not up to standard compare to the previous 3 days. Plastic water bottles were not collected, 3-in-1 coffee and tea were not replenished, new plastic water bottles are crumbled that it can barely stand on it own. After finished drinking 2 bottles only realized when i opened the caps, it doesn't felt like its attached to the seal ring, could be recycled bottle with tap water in it, or just my imagination.
Either the room service staff is retaliating or simply service not up to standard."
"Very decent hotel if you just need to put up a night. Receptionist very friendly & helpful. Great location as it's close by to the mall, hospital, and eateries. Dated furnishing but reasonably clean."
"The hotel is quite old and a bit run-down. The rooms weren't particularly clean either. The first room I was given hadn't even been cleaned, so I eventually had to switch to a different one. There was a wedding happening downstairs, and the music was audible late into the night. I would not recommend this hotel."
"The room is very comfy n clean n i’ve stayed many days as my son was admitted to the hospital due to accident..n i could say I’m quite satisfied and happy but towards my final 2 days before checking out the housekeeper didn’t really clean the mess on the table and that’s all my complaints… overall were good…tq"
"The surrounding area is very convenient. It is in the business district and has everything you need. It is very convenient. The facilities are basic. The cost performance is high. After all, the price is cheap. The hygiene conditions are fine. The service is just average. If you check in 30 minutes early, you will not be allowed to check in on time."
"i think it is the best time to change the furnitures in the room.
tissue in toilet is not the new roll, i think left from previous guest. also no tissue in the room, only in toilet.
the indian receptionists was talking in the phone very loud. not proper if customer see your attitude like this.
the good one is water pressure is high. i love to shower here. 😆"
"Neat and spacious. The price is right. Not bad. Although it is not high class, it is a good hotel for business trips. If a family can live here, spend the money saved on food and tourist attractions."
Planning a relaxing trip? Staying at a spa hotel can make your experience even more enjoyable. Ash Hotel (from AU$ 20) is one of the best hotels with a spa in the area.
Sutera Hotel Seremban (from AU$ 28) is a well-known hotel with a swimming pool. Stay at any of these hotels to relax by the pool and make the most of your stay.
What are some good hotels near UiTM Seremban in Rasah?