To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.0
Service9.1
Cleanliness9.2
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All reviews(127)
Positive reviews(25)
Reviews with photos/video(4)
Awesome stay(10)
Great location(8)
Awesome rooms(7)
Clean and tidy(6)
Negative reviews(2)
Guest User
Birch Tower Room, 2 Queen Beds
Stayed in Aug 2025
Family
1 review
3.0/10
Posted on Sep 9, 2025
I don't know how long it had been since we moved into this room. The table, telephone, TV remote control, etc. in the room were all covered with dust, as was the bathroom room. I should request a claim
Guest User
Birch Tower Room, 1 King Bed
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 27, 2025
It's amazing what you've done with the old hotel!!!!!!
It is IMMACULATE and QUIET! The foods are FANTASTIC!!!!!
You have fuly changed all the areas! It's like a new building!!!!!
BUT!
ROOM INFO!
My room did NOT have a central ceiling light fixture with a fan.
It did NOT have an ALARM CLOCK.
It did NOT have a microwave.
MY SHOWER:
(1) door was on rollers, the other was FIXED. BUT. The plumbing stuff to turn on the water AND the shower were behind the fixed glass window, SO you have to get INTO the shower and go to the fixtures and turn it on then turn the shower on WHILE you were standing UNDER it! Whenever you turn on a shower, the old water still in it is usually chilly and THEN it warms up. DIDN'T LIKE IT AT ALL!!!!!!
OTHER than that, everything else was excellent!!!!!
THanks!
JP
Guest User
Cedar Tower Two Queen
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 27, 2025
We had a wonderful stay at J resort reno. Our room was big and clean… tho our room was never celaned during our 3 day stay… i just wished they did so even once. Never the less we had a great view, location was great
Guest User
Birch Tower Room, 2 Queen Beds, Mountain View
Stayed in Jul 2025
Business traveler
1 review
9.5/10
Amazing
Posted on Aug 17, 2025
Nice clean room, maid service was good, pleasant stay
Guest User
Birch Tower Room, 1 King Bed
Stayed in Sep 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Oct 7, 2025
Best place I would recommend to others
Guest User
Birch Tower Room, 2 Queen Beds
Stayed in Sep 2025
Family
3 review
10/10
Outstanding
Posted on Oct 18, 2025
Hotel was clean and friendly staffs.
Clarine Merritt
Cedar Tower Two Queen
Stayed in Oct 2024
Family
1 review
8.5/10
Very Good
Posted on Nov 25, 2024
The beds and pillows were very comfortable. However, the bathroom had not been cleaned properly, as there was hair and soap residue everywhere. The bath tub had no grab bars and you had to get all the way in the shower to turn on water. There was no shower mat to help keep you from sliding (remember, no grab bar). No shower caps or lotion. The restaurant was a very pleasant experience, both the staff and food were great!
We would stay again, because it is very convenient and close to the train station, which is how we traveled to visit a relative who was celebrating his 75th birthday.
Jujuhao
Aspen Tower Two Queen
Stayed in Sep 2025
Business traveler
33 review
10/10
Outstanding
Posted on Nov 23, 2025
A nice hotel , clean
Guest User
Aspen Tower Two Queen
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Mar 10, 2025
The room is very nice!
Guest User
Premium King Room-Non-Smoking
Stayed in May 2023
Couple
40 review
8.5/10
Very Good
Posted on Jun 12, 2023
Love this newly renovated hotel . Not so far from
The strip just a block away from El dorado
EVAWG
Aspen Tower Two Queen
Stayed in Dec 2023
Family
22 review
10/10
Outstanding
Posted on Mar 11, 2024
Big room, clean and tidy. Good location!
Guest User
Birch Tower Room, 1 King Bed, City View
Stayed in Mar 2024
Business traveler
33 review
10/10
Outstanding
Posted on May 18, 2024
Clean nice and new hotel
_WeChat322768****
Birch Tower Room, 2 Queen Beds
Stayed in Apr 2025
Business traveler
21 review
10/10
Outstanding
Posted on Jun 25, 2025
Overall it's good, very cost-effective. There is a casino on the first floor of the hotel, you can go and play if you are interested
Original textTranslated by Google
E5309****
Birch Tower Room, 2 Queen Beds, City View
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Mar 10, 2025
We stayed on the tenth floor. The room was relatively new and soundproof. Check-in was in the middle of the lobby on the first floor, surrounded by ** machines, and there was a smell of cigarettes on the first floor. The hotel has its own parking lot outside. $137 was pre-authorized at check-in, $100 was a deposit, and $37 was actually paid after check-out.
Original textTranslated by Google
Guest User
Deluxe Two Queen Room
Stayed in Apr 2024
Solo traveler
7 review
8.5/10
Very Good
Posted on May 15, 2024
The hotel is in a good location, only a 10-minute walk from the train station and bus terminal. When I checked in that day, there were still food crumbs on the chair, and there was a towel that looked used and not folded neatly on the washstand.