600 Highway 7 E, Richmond Hill, Ontario, L4B 1B2, CanadaView Hotel Details
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Guest Reviews of Best Western Parkway Hotel Toronto North
8.4/10
Very Good
71 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.2
Service8.1
Cleanliness8.5
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All reviews(71)
Positive reviews(68)
Reviews with photos/video(15)
Clean and tidy(14)
Awesome stay(13)
Great location(12)
Awesome rooms(11)
Great service(11)
Negative reviews(3)
Guest User
King Room
Stayed in Jul 2025
Solo traveler
2 review
3.5/10
Posted on Aug 5, 2025
Scary Evening
The barn door was off the hinge and the door fell , almost hit me while trying to open it to get to the closet . Some how managed to get to the phone and called for help. The barn door was blocking the exit door as well . Slow response for the repair and poor offerings for inconvenience.
Bed was off the boxspring , had to have someone in to reposition it.
Facilities as the fitness club are old and rust evident inside pool area and shower facilities.
Children using hot tub even after sign clearly states they are not to and no one onsite to enforce rules.
Kids running up and down the hall making a lot of noise .
Clearly understaffed.
Guest User
Accessible King Room
Stayed in Feb 2025
Solo traveler
7 review
8.0/10
Very Good
Posted on Apr 13, 2025
Had requested for early check-in when making the reservation on Trip.com. Upon arrival, hotel recep informed that room was not available for early check-in. Advised and upgraded to the adjoined Sheraton hotel under the same local management with top-up at half-day rate which was very reasonable. Very clean room and facilities. Enjoyed the 5N stay. Recommended.
Joshua Hartley
2 Queen Bed Floor to Ceiling Window Walk in Shower Microwave Refrigerator Non Smoking
Stayed in Jul 2025
Traveling with friends
6 review
9.0/10
Great
Posted on Sep 1, 2025
Was upgraded to Sheraton side of the hotel, was very clean. Though there were issues with the TV volume and shower head
Guest User
King Room
Stayed in Aug 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Sep 16, 2025
I was upgraded to nearby Sheraton Parkway Toronto North Hotel & Suites without paying more.
喜歡旅行的女人
Larger Two Queen Suite
Stayed in Jul 2025
Family
10 review
9.0/10
Great
Posted on Aug 16, 2025
The hotel is good. It is clean and near the highway. If self laundry service and free breakfast is provided.It will be perfect!
Guest User
Accessible King Room
Stayed in Jun 2025
Solo traveler
3 review
7.5/10
Posted on Jul 25, 2025
After hours they don’t have anyone to check in,I need to check in by Sheraton.and the they misunderstood me and they tell me I am lucky because the room is still available,otherwise I have to leave the hotel.i have to pay twice for deposit.and I question them why have to hold twice the deposit,they said they always here,but they don’t know I don’t live in Canada.it is ok the do that,but not the right way to speak to customers like that.
Guest User
Accessible King Room
Stayed in Jun 2025
Business traveler
38 review
8.0/10
Very Good
Posted on Jul 24, 2025
Stayed 6 nights for work. The room was clean, spacious, and had everything needed for a comfortable stay. Location is good and very convenient to where I wanted to be.
Staff were friendly and helpful. Would definitely return!
Anonymous User
2 Queen Bed Floor to Ceiling Window Walk in Shower Microwave Refrigerator Non Smoking
Stayed in Apr 2025
Couple
5 review
8.0/10
Very Good
Posted on May 6, 2025
8am & 10am were still sleeping, housekeeping knocking & opening the door but good thing its double lock inside but still They disturb us
Guest User
King Room
Stayed in Jul 2025
Business traveler
3 review
10/10
Outstanding
Posted on Aug 25, 2025
great hotel and location...would recommend anytime
Guest User
2 Queen Bed Floor to Ceiling Window Walk in Shower Microwave Refrigerator Non Smoking
Stayed in Aug 2024
Couple
1 review
8.5/10
Very Good
Posted on Oct 12, 2024
Tim Horton's & numerous restaurants are within walking distance.
Guest User
2 Queen Bed Floor to Ceiling Window Walk in Shower Microwave Refrigerator Non Smoking
Stayed in Jul 2025
Family
2 review
8.0/10
Very Good
Posted on Aug 6, 2025
the stay was overall good, nice staff and helpful
Guest User
Accessible - 2 Queen, Mobility Accessible, Roll In Shower, Grab Bar, Balcony, Microwave And Refrigerator, Non-Smoking
Stayed in May 2025
Couple
9 review
6.5/10
Posted on Aug 25, 2025
Breakfast is okay.
Close to highway. Good for relaxation.
Guest User
2 Queen Beds, Non-Smoking, Larger Room, Kitchenette, Walk In Shower
Stayed in Dec 2024
Couple
2 review
8.0/10
Very Good
Posted on Jan 14, 2025
I had a great experience, the reception agent was amazing and was extremely polite.
Azer G
King Room
Stayed in Apr 2025
Business traveler
3 review
8.0/10
Very Good
Posted on May 19, 2025
Friendly staff and clean! Would come back again
Guest User
King Room with Balcony
Stayed in Mar 2024
Couple
4 review
10/10
Outstanding
Posted on May 4, 2024
We had a wonderful time in this Best Western Parkway Hotel TN from the first day check in (by Ms.Mozhgan)to last day check out (by Mr.Kunal), the staff were very helpful and friendly & polite. This was the first time we went to Toronto for vacation(6 nights ) The hotel was out of our expectations : The room is cleaned ,tidy and comfortable. I like drinking tea/coffee, the housekeeper would give more tea bags & coffee + bottles of water (upon request)for us every day. Ms. Mozhgan & other receptionist also showed us the way how to go to our destination. We appreciated their assistance & information about the facilities of hotel & the traffic (e.g which buses & where to take the bus or how to get to a station. The traffic is very conveniences especially we did not drive. We could easily go anywhere we liked. A lot of restaurants nearby, no need to worry about meals. Special thanks to Ms. Mozhgan who helped us a lot & concerned our needs so that we felt like at home.
We enjoyed the steam room and swimming pool. My husband liked the gym room very much because it had enough facilities for exercise . We will go back to this hotel again if we go to Toronto next time.