326 Fenton Street, Glenholme, Rotorua, Bay of Plenty, 3010, New ZealandView Hotel Details
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Guest Reviews of Silver Fern Rotorua Suites & Spa
8.9/10
Very Good
114 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.7
Service9.1
Cleanliness8.8
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All reviews(114)
Positive reviews(14)
Reviews with photos/video(3)
Friendly staff(6)
Guest User
Executive One Bedroom
Stayed in Apr 2025
Business travellers
6 review
9.0/10
Great
Posted on May 12, 2025
Amazing location with friendly staff. Got enough space to for few nights.
Godfrey Antony
Family One Bedroom
Stayed in Jun 2024
Family
38 review
10.0/10
Outstanding
Posted on Aug 17, 2024
Spacious rooms. the hot tub in the room was amazing treat. Thank you
Response from Property: Hi Godfrey, thank you for staying with us and appreciate the review and feedback. We hope to accommodate you again on your next visit.
Meisaidesiqigong
Family Two Bedroom Suite
Stayed in Apr 2025
Family
5 review
9.7/10
Amazing
Posted on May 22, 2025
The hotel is in a very convenient location, the room facilities are adequate, and the capsule coffee machine is very good.
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Guest User
Executive One Bedroom
Stayed in Jun 2024
Family
12 review
10.0/10
Outstanding
Posted on Jul 25, 2024
The hotel is clean and tidy, with convenient transportation and easy parking. There is a supermarket a few minutes' drive away. The room also has a full set of kitchenware for self-catering. The first thing I did after checking in was to have afternoon tea on the balcony in the winter sun. In addition, the bathtub is very large and comfortable. The Chinese lady boss is very welcoming. The room I originally booked was a large bed plus a sofa bed. The young owner took the initiative to help us upgrade to a family room. The children have a single room and don't have to sleep on the sofa bed. It's very nice.
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您費心給出如此詳細的好評。 您們的滿意是對我們全體員工最好的支持與鼓勵。歡迎您們再次惠顧光臨。
Guest User
Honeymoon Suite
Stayed in Jun 2024
Business travellers
9 review
7.7/10
Good
Posted on Jul 23, 2024
The service is very good and enthusiastic. It is clean. The hotel facilities are old and the environment is the same. The overall Rotorua feels lifeless and the prosperity of the past is no longer there.
Original TextTranslated by Google
Response from Property: 尊敬的客人, 感謝您的反饋與好評。 歡迎您再次惠顧光臨。
2660338408
Family Two Bedroom Suite
Stayed in Jun 2024
Family
9 review
10.0/10
Outstanding
Posted on Jul 17, 2024
Facilities: Large bathtub, you can soak in the hot spring in the house
Original TextTranslated by Google
Response from Property: 尊敬的客人, 非常感謝您的好評。 您們的滿意是對我們全體員工最好的支持與鼓勵。 歡迎您們再次惠顧光臨。
Canyyuancaohaibo
Family One Bedroom
Stayed in Jul 2024
Business travellers
14 review
10.0/10
Outstanding
Posted on Sep 25, 2024
Comfortable, enjoyable and thoughtful service.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您的好評。歡迎您們的再次光臨。
Guest User
Three Bedroom Suite
Stayed in Oct 2023
Travel with friends
4 review
9.5/10
Amazing
Posted on Nov 28, 2023
A nice hotel. I booked a 3-bedroom suite. Unfortunately, there is only one toilet, which is a bit inconvenient for 6 people.
Original TextTranslated by Google
Response from Property: 尊敬的客人, 感謝您的反饋與好評。 歡迎您們再次惠顧光臨。
Nanaochenfan
Family One Bedroom
Stayed in Jul 2023
Family
7 review
10.0/10
Outstanding
Posted on Aug 20, 2023
The service is very enthusiastic
Original TextTranslated by Google
Response from Property: 尊敬的客人, 非常感謝您的好評。 您們的滿意是對我們全體員工最好的支持與鼓勵。 歡迎您們再次惠顧光臨。
Anonymous User
Honeymoon Suite
Stayed in Aug 2023
Couples
80 review
6.0/10
Posted on Oct 6, 2023
The room is on the second floor and the decoration is a bit old. The bathing pool is next to the bed. I thought it was a hot spring, but it is actually tap water. You have to go to a nearby hot spring center to soak in the hot spring. There are many accommodations nearby. If I had known that the room did not have a hot spring, I would not have booked this price. Room. Value for money is too low.
Original TextTranslated by Google
Response from Property: 尊敬的客人, 感謝您費心給出的反饋。 歡迎您再次惠顧光臨。
Guest User
Three Bedroom Suite
Stayed in Aug 2023
Travel with friends
17 review
7.5/10
Posted on Oct 2, 2023
Overall it's pretty good, except that the three-bedroom apartment only has one bathroom.
Original TextTranslated by Google
Response from Property: 尊敬的客人, 感謝您的反饋與好評。 歡迎您們再次惠顧光臨。
Guest User
Three Bedroom Suite
Stayed in Apr 2023
Family
16 review
10.0/10
Outstanding
Posted on May 22, 2023
Booked a three bedroom unit. The whole decoration is mainly light green and fresh, with French windows and beautiful curtains. The two bedrooms upstairs have balconies, and the furniture and appliances are quite new. I am very 😍. When I checked in, I was greeted by a warm and handsome ********* boy. The proprietress also greeted warmly when leaving the store. Overall feeling is good! Suitable for the whole family to travel together!
Original TextTranslated by Google
Response from Property: 尊敬的客人, 非常感謝您給出如此詳細的好評。 您們的滿意是對我們全體員工最好的支持與鼓勵。 歡迎您們再次惠顧光臨。
Ningjingdetianshi
Family One Bedroom
Stayed in Jul 2023
Family
3 review
10.0/10
Outstanding
Posted on Sep 18, 2023
The hot spring is very nice. I will stay there next time.
Original TextTranslated by Google
Response from Property: 尊敬的客人, 非常感謝您的好評。 您們的滿意是對我們全體員工最好的支持與鼓勵。 歡迎您們再次惠顧光臨。
A.adeng
Executive Studio
Stayed in Jul 2023
Couples
4 review
10.0/10
Outstanding
Posted on Aug 21, 2023
The environment is very good!
Original TextTranslated by Google
Response from Property: 尊敬的客人, 非常感謝您的好評。 您們的滿意是對我們全體員工最好的支持與鼓勵。 歡迎您們再次惠顧光臨。