Hotels in Sandakan

"**ROOM 102 (01–02 JUNE 2025)** This was my first time staying at this hotel. Based on recommendations from social media friends, this hotel was said to be the best in the area. However, after staying here, I found the room to be quite ordinary. It is recommended that the hotel management consider renovating the room design to align with current interior design trends. To maintain guest comfort, there are several important aspects that the hotel management should improve: 1. CLEANLINESS * Bathroom tiles are moldy and have an unpleasant odor. * Exhaust fan is dusty. * Toilet window frame is dusty. * Window glass has smudge marks. 2. FACILITIES * The air conditioner is very noisy and not sufficiently cold, even when set to a very low temperature. * Curtain railing is not well-maintained; the room remains bright even when the curtains are closed. * No bidet hose provided. * The restaurant during breakfast is quite cramped despite a large number of guests. * No iron and ironing board provided in the guest room. * Peephole does not have a cover. HIGHLIGHTS 1. A safety box is provided. 2. Coffee amenities are available. 3. Fast WiFi connection."

"During a major blackout in our area, it was almost impossible to find a hotel. Thankfully, Trip.com helped us secure a booking, and the hotel even offered a free upgrade so my kids could have a good night’s sleep. Truly grateful for the excellent service!"

"The employees were great. They did all they could to keep the hotel running, keep the hotel clean etc. The hotel building is not new. It has seen better days. If you are lucky you would get a room with a quiet AC (6th floor and upwards). The room was clean enough. 5-10 minutes away from shops, market etc."

"The location is excellent, surrounded by restaurants with great food and just a few hundred meters from the supermarket. There are also many pharmacies nearby, making it very convenient. As a woman, I feel very safe staying here, which is important when traveling. I also appreciate the hotel’s eco-friendly choice of providing water dispensers instead of plastic bottles. This is my second time staying here, and I’ll definitely return again. Highly recommended!"

"Apart from the usual layout where the rooms are above a complex of eateries and other shops, the room was amazing. Large, clean, new and modern. Everything worked as it should and despite the noise from below it was actually quieter than expected. The staff was extremely helpful, friendly and accomodating. Would definitely stay again."

"Everything is just great. The owner is good and friendly, I recommend it."

"Small issues on getting in to the room as the hotel uses qr code to unlock the door, and the boiler seem to take a while to heat up before it's water is warm enough for a shower. Other than these, everything is good."

"I recently had the pleasure of staying at The Grand Hotel 2 in Sandakan, and I must say, it was a wonderfully comfortable experience. It was spacious, clean, and tastefully decorated, with a modern design that added to the overall comfort. The bed was exceptionally comfortable, providing a great night’s sleep after a day of exploring the city. Overall, my stay at The Grand Hotel 2 was very enjoyable."

"Very comfortable condo to stay for family"

"Unfortunately there was water diisruption due to leakage"