Ocean Gardens Reviews

Very good location and facility. Old style but everything is well maintained. You need a car to be mobile, as public traffics is only bus line.

Excellent location! Staff very helpfull and professional. Nice breakfast.

The view is great. The breakfast is OK. The service is unfortunately not good at all. The staff don't really make an effort to find a solution. Our room on the 1st floor facing the sea was constantly vibrating. We tried to sleep but we woke up every 5 minutes. We told reception and asked them to turn it off. But the employee didn't even want to look into what it was...there were no other rooms available...the next day we were told that they would look into it. But the only answer we got was that maybe it was the air conditioning or the refrigerator. We already assured them that both were turned off. We didn't even receive any compensation for a sleepless night...

Charming Environment "Ocean Garden offers an enchanting environment that combines natural beauty with sophisticated decor. Every detail seems to have been carefully planned to provide an unforgettable experience." Exceptional Service "The Ocean Garden team is extremely attentive and dedicated. From reception to room service, all staff go above and beyond to ensure guests feel welcome and comfortable." Absolute Comfort "The rooms at Ocean Garden are a true haven of comfort and tranquility. The beds are incredibly comfortable, and the panoramic view of the sea is breathtaking." High Quality Gastronomy "Ocean Garden's restaurant offers an exceptional dining experience. The variety and quality of the dishes are impressive, and every meal is a true delight." Privileged Location "Located in a paradisiacal setting, Ocean Garden provides guests with easy access to beautiful beaches and stunning landscapes. It is the perfect place to relax and enjoy nature." Excellent Leisure Facilities "Ocean Garden's leisure facilities are first class. The pool, spa and play areas are well maintained and offer a wide range of activities for all ages." Tranquil Atmosphere "The Ocean Garden is a true oasis of peace and tranquility. The sound of the waves and the sea breeze create a serene atmosphere that is perfect for relaxing and unwinding." Unforgettable Experience "Staying at Ocean Garden is a truly unforgettable experience. From the warm hospitality to the luxurious amenities, every aspect of the stay is carefully crafted to ensure memorable moments."

Very atypical hotel which has a magnificent view over the bay of Funchal. A real paradise for me because not too crowded, quiet and easily accessible. Also advantage of being only 10 minutes from Funchal. The staff is also at your service. 🥰🥰🥰

Het personeel van Ocean Garden was heel vriendelijk en behulpzaam De menukaart was veranderd ten positieve. Het eten smaakte veel beter dan 2 jaar geleden. De stoelen in het restaurant zijn vrij hard in de rug Fijn dat er een busje rijdt een aantal keer per dag vanaf het hotel naar Funchal en weer terug Het uitzicht is prachtig vanaf het restaurant en kamers aan de zeekant

Hi the positive of this hotel is the staff especially Connie, lovely view of the sea but unfortunately there is a road outside the hotel (see photo) so you could not sit out there because all you could hear was traffic. Swimming pool had green at the bottom in the corners, sunbeds were stained and one ripped, so it looks neglected There is nowhere to dry swimming costumes on balcony, the hotel do provide pool towels. You cannot walk down road as there is no pavements but they have a good bus service to town. They have a bus from the hotel but only in the week and last one from hotel is around 5 Pool bar was not open and if people went into hotel and brought the drinks up to the pool they would still be there the next day. No entertainment except 1 night a week of traditional dancing, but that didn't bother us But as we went into town most night as the food in the hotel was ok (big portions), but expensive and there is more choice in the town. Room was clean apart from makeup on curtain but it was shabby (see pictures), bed comfy. Breakfast was ok, nice bread but pancakes were supermarket so not made fresh in the hotel so little rubbery. this hotel is not a 4 star hotel.

Lovely hotel with excellent facilities . As it is a little way out of the main town it is quieter . Six of us have just enjoyed a really lovely stay for a week . The food is very nice and the hotel very clean and beautifully managed . The staff are all very friendly and helpful . There is a hotel shuttle bus into town and taxis are easy to arrange . Also local buses stop outside . We asked for the superior rooms with a view and what an amazing view it is too ! We would definitely be happy to recommend . Thank you everyone at the Ocean Gardens for making our stay so enjoyable and relaxing . Carolyn York U.K.

It’s a nice clean hotel and the staff are incredibly friendly and helpful. Special mention to Valerie in reception and Barbara in the breakfast room, and of course Louis who regularly drove us into Funchal. Breakfast was plentiful and varied, indeed, the fresh rye bread was lovely. Our room was spacious and immaculate. We had an amazing view from our verandah but my only quibble was not having coffee and tea making facilities. It would also have been nice to have an iron and board in the room and whilst the room information stated laundry was available in an emergency, I didn’t class unpacking and wanting to press clothes before wearing an emergency; no I didn’t ask reception so possibly my bad. We opted for B&B, for which we were glad, as we were very disappointed with the restaurant downstairs which was not good and expensive, so we only ate there twice due to necessity. The hotel is a little out of town, so either hire a car or be prepared to take either the free weekday hotel bus or public transport, both very efficient and

Horrible place would not recommend. Booked for 2 nights and only stayed for one. Bad signal, location not ideal, struggled to find the place even after they sent me location. Wifi did not work, there was no ceiling in the room I stayed in. They only saving grace is the lovely staff members who walked to get me on the freeway. What a horrible experience.

Nice hotel with good views over the bay of Funchal. 3 free shuttle buses each way and regular buses costing 1.95 euros each way. Breakfast is good. Pleasant and friendly staff. Good rooftop pool. Quiet at the moment but early in the season. Bedrooms excellent in annex with wonderful sea view balcony.

Such a lovely hotel. The staff are helpful, warm and friendly and made our stay very special. The rooms are spacious and well appointed and the beds are very comfy. The noise from the road can be annoying at night, but we closed the window, put on the air conditioning and slept well. If air con is not your thing, a fan can be provided. Breakfast is very varied and plentiful, and the views from the dining room are fabulous! We ate two evening meals - both were generous, delicious and competitively priced. The pool area is very nice, with plenty of sunbeds arranged around the pool and on the terraces. Pool towels can be collected from reception. The bar is well-stocked, but the one (very small) niggle I had was that there were no individual bags of crisps available, just some offered in a bowl. Buses to Funchal are regular and cost just uner two euros. Would we stay at Ocean Gardens again? Oh yes!!

Returned from spending Christmas 2024/New Year 2025. The hotel listed as 4 star yet simple little things have you wonder the rating. There was no hospitality tray so more or less after breakfast there's nothing. Breakfast tables not laid out and tables not cleared until you leave. Breakfast a good variety but always warm/cold. No Christmas feel to the hotel at all, seperate dining area was lovely laid out but in no way for residents outside guests only. There was also a bar within this part of the hotel but was never once opened for residents. Never used the onsite restaurant but from others heard not up to scratch. There was a tiny bar within there but closed at 10.30 if not before and actually put all lights on while we were sitting with another couple!. New Year, disappointing again seemed to cater for outside guests or if we were willing to pay well over the odds to be part of this over and above the expense of going there in the first place. Just before midnight those from this event went up to pool area. Where we had gone no alternative bar in restaurant reluctant to serve us and when they did price was doubled. The only positive thing was the beautiful view from the pool area (never had the pleasure of using as water freezing and no cleaning of the pool was ever done, bar there was also closed the whole time, even though in brochure it give bar opening times summer/winter). The fireworks display was amazing and I can see how they have won awards (the town itself, not the hotel). The hotel very much out the way albeit they say shops/restaurants within walking distance! Courtesy bus to town mon-fri book day before only ever used once. Local bus 39 at a cost of 2 euros or buy weekly ticket. Only thing the last one left Central at 9.30pm. There was other buses that if you held hand out would stop but I believe you not able to use weekly ticket. The town funchal itself has a lot of lovely restaurants and the things they had on for Christmas were amazing. We done a few trips and the cable car. We have for the last 4 years gone away for this period but sadly will not return to this hotel.

Fabulous hotel with views to die for! We stayed in the newly renovated rooms and they were just stunning and again had amazing views. The hotel was super clean, the pool area was lovely. It is out of the centre so you do need to taxi which costs €10-15 or get the bus ( which didn't turn up when we tried so we found taxi better) we didn't mind being out of the centre because the hotel was worth it! The staff were great and the restaurant was beautiful with great food. The only thing I can fault the hotel on is that the water in our room was not replenished. Otherwise it was perfect. I would absolutely stay here again!