Homeinn · neo (Shanghai Xietu Road)

Homeinn · neo (Shanghai Xietu Road) Reviews

Homeinn · neo (Shanghai Xietu Road)

No. 112, Xietu Road, Huangpu District, Shanghai, ChinaView Hotel Details
Homeinn · neo (Shanghai Xietu Road)
Homeinn · neo (Shanghai Xietu Road)Homeinn · neo (Shanghai Xietu Road)Homeinn · neo (Shanghai Xietu Road)
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Guest Reviews of Homeinn · neo (Shanghai Xietu Road)

9.5/10
Outstanding
761 review
Verified reviews
Location9.4
Amenities9.3
Service9.7
Cleanliness9.6
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All reviews(761)
Positive reviews(750)
Reviews with photos/video(148)
Friendly front desk staff(103)
Easy to get around(45)
Classy environment(32)
Would stay again(25)
Many amenities(21)
Comfortable bed(19)
Perfect for business trips(13)
Well decorated(11)
Negative reviews(11)
Dimitrin
2-bed Room
Stayed in Aug 2025
Couple
2 review
9.0/10
Great
Posted on Sep 19, 2025
We stayed in a Homeinn in Qingdao and Shanghai. Both experiences were very pleasant. Rooms are clean and quiet, beds are comfortable, staff is kind. They have very occulting curtains which is rare enough to mention. Would gladly recommend.  Location isn’t in the main touristy areas but we quickly reached everywhere with bikes and metro
Response from Property: 尊敬的賓客:您好!感謝您選擇 如家 酒店,我們很高興您在酒店有一段愉快的入住經歷,感謝您對酒店的支持與信任,我們將繼續努力,為您提供更加舒適温馨的入住體驗。 期待着您的再次光臨和惠顧
Guest User
Double Bed Room
Stayed in Mar 2025
Solo traveler
15 review
7.0/10
Posted on Apr 11, 2025
Location is amazing. But can hear noise outside the room easily. Staff is nice enough to try to accommodate though. They found me a more quiet room. Room is clean.
Response from Property: Dear guest: First of all, thank you for your careful review. We have shared your feedback with the relevant departments of the hotel. Regarding the problem of poor sound insulation, we will step up the improvement of the room sound insulation measures. We also have earplugs at the front desk. If you need it, please feel free to call the front desk. The front desk staff are on duty 24 hours a day to serve you.
Guest User
Business Queen Room
Stayed in Jun 2025
Solo traveler
1 review
9.0/10
Great
Posted on Jul 29, 2025
Friendly staff, many branches around shanghai
Response from Property: 您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Double Room A
Stayed in Sep 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Oct 15, 2024
good……
Response from Property: 非常感謝您的正面評價,我們很高興能為您提供優質的服務。您的滿意是我們不斷追求的目標,期待再次為您打造温馨舒適的入住體驗。
Guest User
Double Bed Room
Stayed in Aug 2025
Solo traveler
1 review
1.0/10
Posted on Sep 12, 2025
1. The overall room comfort was extremely poor, and the cleanliness was truly disgusting. For example, the stains on the sofa were completely untouched, and other areas, like under the curtains, were covered in hair and dirt that flew everywhere with a simple shake. 2. When I checked in, I accidentally saw how the cleaning staff cleaned the room. They didn't even have a mop, they just stomped on the floor and considered it done. I was speechless. The pictures are all objective and true, not meant to be a smear campaign. Simply speaking, the accommodation experience was truly terrible.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
2-bed Room
Stayed in Jul 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 23, 2025
The room was clean and tidy. The service was very good. If you need takeout, the front desk will also deliver it. The overall stay was great. I will choose this hotel again when I visit Shanghai next time. It was a very safe stay.
Original textTranslated by Google
Response from Property: Hello! Thank you for your strong support of Home Inn. Your satisfaction is the driving force behind our progress. Needless to say, just come often! I wish you good luck with your work and a good mood every day. O (∩_∩) O~
Guest User
Double Bed Room
Stayed in Jul 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Aug 22, 2025
The room is quite nice and convenient to get around. It's only a few minutes' bike ride to the subway station. I think I've stayed here once before and I came here again. Home Inn is very cost-effective in Shanghai.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for your strong support of Home Inn. Your satisfaction is the driving force behind our progress. Needless to say, please come often! I wish you good luck in your work and a good mood every day. O (∩_∩) O~
Xiaolebaoyushangshuimitao
2-bed Room
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Aug 26, 2025
The experience was excellent, overall, clean, comfortable, and great value. The front desk and cleaning staff were both very nice, so I stayed for five consecutive days. I booked twin beds for the first two days, but only got a king-size bed on the third. On the fourth and fifth days, I got twins. The handsome guy with curly hair and glasses upgraded me to a family room, which I'm very grateful for. On the downside, it's a bit far from the subway and buses, and the rooms are a bit small regardless of the room type. However, I still think the pros outweigh the cons. Thanks again to the beautiful receptionist, Xiao Zhu, and the two handsome guys with glasses, Xiao Liu and Xiao Hu. They were very professional and warm.
Original textTranslated by Google
Response from Property: 非常感謝您的肯定與好評!我們一直致力於提供整潔舒適的環境與真摯熱忱的服務,您的滿意是我們的動力。期待您再次光臨,我們將會繼續努力,為您帶來更優質的服務體驗。
Anonymous User
Business Queen Room
Stayed in Jul 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Aug 17, 2025
Very clean. I wanted to change to another platform for a preferential price. The front desk helped me solve it directly. The aunt also helped me get a lot of takeaways.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for your strong support of Home Inn. Your satisfaction is the driving force behind our progress. Needless to say, please come often! I wish you good luck in your work and a good mood every day. O (∩_∩) O~
Anonymous User
Business Queen Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 27, 2025
The environment is good and the service attitude is also very good
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Business Queen Room
Stayed in May 2025
Business traveler
13 review
9.5/10
Amazing
Posted on Jul 29, 2025
Very clean, good service, convenient transportation downstairs. The bed is a bit short, but everything else is good. I feel like the bed is too high and short, hahaha. There is a barber shop and a fruit shop downstairs, very convenient.
Original textTranslated by Google
Response from Property: It is really exciting to see the simple yet profound praise from the guests, and they also recognize our service so much. We at the hotel strive to provide the most considerate and meticulous service to every guest and bring every guest a super value experience.
Guest User
2-bed Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 19, 2025
Takeout can be delivered to your door. Very good.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and your compliments! We are delighted to have brought you a wonderful time. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our passion and strive to make every guest feel at home. We look forward to welcoming you back! We welcome you back and wish you a happy stay!
Guest User
Double Bed Room
Stayed in Apr 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on May 18, 2025
The location of the hotel is easy to find, the room environment is very good, spacious and clean, the service of the lady at the front desk is super gentle and patient, the price-performance ratio is very high, recommended!
Original textTranslated by Google
Response from Property: We have received your love for the hotel, and we are very happy! We will definitely give you more surprises next time you visit ~ I wish you a happy life!
Guest User
Double Room A
Stayed in Apr 2025
Business traveler
2 review
10/10
Outstanding
Posted on May 18, 2025
The service attitude is quite good, the room is clean, and the staff are very polite to open the door and greet you when you return from work every day. It is also a chain hotel of this kind that you can rest assured. I will stay here again when I come to Shanghai next time
Original textTranslated by Google
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and being touched by surprise is the direction we always pursue. Thank you for your review. On the road to home, we hope to always accompany you.
Fanqieluandun
2-bed Room
Stayed in Apr 2025
Traveling with friends
6 review
9.7/10
Amazing
Posted on May 6, 2025
The service is very friendly and the front desk is very clean. However, the soundproofing is so-so and you can hear the snoring from the next room. The room is also a bit small but it has everything you need. The price-performance ratio is good.
Original textTranslated by Google
Response from Property: Dear guest: First of all, thank you for your careful review. We have shared your feedback with the relevant department of the hotel. Regarding the problem of poor sound insulation, we will step up the improvement of room sound insulation measures. We also have earplugs at the front desk. If you need them, please feel free to call the front desk. The front desk staff are on duty 24 hours a day to serve you.