LIHE HOTEL Reviews

Response from Property: 尊敬的客人，千盼萬盼終於盼到您，佛説，五百年的回眸才換來今生的一次擦肩而過，禮和好珍惜與您的緣分，能在您心中留下美好的篇章，是禮和竭盡全力也想企及的目標和動力，很感謝您的認可，在這冬日裡帶給了禮和全體夥伴絲絲暖意，祝君在人生拼搏的道路上四平八穩，願君安好，感恩遇見~希望還有機會為您服務哦

Response from Property: 尊敬的客人，您就是咱們的寶貝~禮和能走入您的心裏正是靠我們用心的服務,您的滿意衹是我們的起點,很幸運能在您的旅途中可以陪您走一段，可以給您添加一筆絢麗的色彩。禮和家位於徐家匯商業中心，吃住行遊購娛都十分便捷，禮和是一個有情有意有温度的地方，希望下次您的歸途還有禮和陪伴...，期待您能再次歸家！感恩相遇~

Response from Property: 尊敬的客人，非常感謝您選擇小禮並分享入住體驗，很高興酒店的每一個環節都能得到您的認可，禮和一直致力於為賓客提供滿意加驚喜的服務，服務您，快樂我，您的每一次驚喜和感動，是我們前進的方向和動力！您的滿意就是我們不懈的追求。希望您在禮和能感受到家的温暖，期待您再次歸家，感恩相遇~

Response from Property: 親愛的您，首先千言萬語匯成一句話，感謝您在萬千酒店中選擇禮和，非常抱歉的是小禮沒有給您美好的入住體驗，這也給禮和小夥伴們敲響了警鐘，及時改進。禮和24小時有工作人員值班的哦親，有任何問題都可及時溝通解決，如果入住某房覺得不滿意或有別的問題，禮和都可給您進行換房，另我們非常需要客官您給予提高和改善的機會，小禮的宗旨是用心服務，讓您感受鄰里服務，希望我們還能有機會為您服務，彌補此次入住的遺憾，感恩遇見~

Response from Property: 尊敬的客人，非常感謝您的評論，平淡的生活裏，日常是柴米油鹽，是每天上下班通勤擁擠的人羣，是喘不過來的成年人壓力。但是，除了那些扎破皮膚的刺，還有那些讓你魂牽夢縈的詩和遠方。無論如何，累了或是煩了，可以路過禮和酒店，喝喝茶聊聊天，風裡雨裏，我們永遠等您，感恩相遇~

Response from Property: Dear, we are delighted that you chose Lihe among the countless hotels we have. It is fate that we have come together. We regret that we were unable to provide you with a wonderful stay. We sincerely apologize. However, I'm afraid there may be no misunderstanding. Xiaoli offers three breakfast sets, including a Western set, and there is no fraud. Xiaoli sincerely treats guests with sincerity, and every staff member is committed to providing home-like service. We take the service issues you raised very seriously and will strengthen training and improvement. If you have any questions during your stay, please feel free to raise them with us. Xiaoli will take them seriously and address them. We hope to make every guest feel at home. We hope you can give Xiaoli another chance so that we can make up for this shortcoming. We look forward to serving you again and making improvements. Thank you for meeting us!

Response from Property: 親愛的家人，感謝您對禮和家性價比的認可，您的鼓勵讓着炎熱的夏天吹起了一陣清涼的風，這一陣的清涼能讓撐過整個夏天。理由少一點，做事多一點。説到不如做到，要做就做最好。顧客的每件小事，都是我們的大事。小禮24小時在線為您服務的。享受生活，分享喜悦，感謝您對我們的喜愛。因為有您，我們是幸福的。期待您的下次到來。

Response from Property: 親愛的您，很開心您能在萬千酒店中選擇禮和，這是小禮和您的緣分，很可惜沒能給您帶來美好的入住體驗，小禮真誠待客，每一個工作人員也致力於提供家一般温暖的服務，您提出的問題小禮十分重視，一定加強培訓改進，入住期間有任何問題也可向我們提出，小禮都會很重視解決，希望給每一個賓客賓至如歸的感覺，希望您能給小禮一次機會，讓我們能彌補此次不足，期待再次為您服務能進行改觀，感恩相遇！

Response from Property: 尊敬的客人，非常感謝您的評論，平淡的生活裏，日常是柴米油鹽，是每天上下班通勤擁擠的人羣，是喘不過來的成年人壓力。但是，除了那些扎破皮膚的刺，還有那些讓你魂牽夢縈的詩和遠方。無論如何，累了或是煩了，可以路過禮和酒店，喝喝茶聊聊天，風裡雨裏，我們永遠等您，感恩相遇~

Response from Property: 尊敬的客人，很榮幸您能在萬千酒店中選擇小禮家下榻，十分難過的是小禮沒能給您提供美好的入住體驗，給您造成困擾小禮非常誠懇的向您道歉，禮和家的客房小夥伴們十分愧疚，沒能做好自己的本職工作，是小禮的疏忽。我們一定會慎而重之衞生情況，全面檢查各客房情況，親們入住期間有對衞生或服務不滿的皆可向小禮提出，小禮都會嚴肅對待處理，希望親親還能給小禮一次機會彌補此次紕漏。您們是小禮最珍惜的家人，小禮很難過沒有照顧好您們，也請您相信這種特例事件絕非小禮家常態現象，我們會加油做的更好，期待再次為您服務您能改觀。世界這麼大，遇見彼此不容易，相信一切都是緣分，感恩相遇！

Response from Property: Dear guest, first of all, a thousand words can be summed up in one sentence: thank you for choosing Lihe among thousands of hotels. We are very sorry that Xiaoli did not provide you with a pleasant stay experience. The hotel takes the issue you raised very seriously. Xiaoli is a non-smoking hotel, but some guests will knowingly smoke secretly, which Xiaoli hates. We will strictly prevent this! Xiaoli has recently added several new front desk staff, and some have not followed up on the details of the service, which has caused you trouble. Xiaoli sincerely apologizes. The Lihe staff will actively rectify the shortcomings and provide better service to everyone. Xiaoli hopes to learn from this and use it as a spur. This has also sounded the alarm for the Lihe staff to make timely improvements. We have a 24-hour staff member on duty at Lihe. If you have any questions, they can be promptly communicated and resolved. Since the laundry room requires coins, many guests don't bring coins. Coins can be exchanged at the front desk, but this is only a currency exchange service. Therefore, we do not use the hotel's bank account. We hope you can understand. We also desperately need you to give us opportunities to improve. Xiaoli's purpose is to provide attentive service and give you a sense of neighborly service. We hope we can have the opportunity to serve you again to make up for the regrets of this stay. Thank you for meeting us.

Response from Property: Dear ， I am very glad that you can choose Lihe among thousands of hotels. I am sorry that you are not satisfied. As for the catering problem you raised, the hotel has clearly marked on the website that it does not provide meals, and the room rate of the hotel has also marked that there is no food. In addition, Xujiahui subway Station is a public facility, and the hotel has no right to interfere, but the Lihe Hotel is already very close to it, which is actually very convenient for guests traveling. Sorry again, I hope there is another opportunity to serve you

Response from Property: 親愛的您，很開心您能在萬千酒店中選擇禮和，這是小禮和您的緣分，很可惜沒能給您帶來完美的入住體驗，小禮真誠待客，每一個工作人員也致力於提供家一般温暖的服務，如果入住期間有任何不滿或困擾您都可第一時間反應，小禮一定會為您妥善處理，禮和希望給每一個賓客賓至如歸的感覺，期待再次為您服務能進行改觀，感恩相遇！

Response from Property: Dear, I am very happy that you have chosen Lihe among thousands of hotels. This is the fate between Xiaoli and you. It is a pity that I failed to bring you a good stay experience. Xiaoli sincerely treats guests, and every staff member is committed to providing home-like warm service. Lihe has a variety of room types to choose from. If you are dissatisfied with the room type during your stay or have any problems with the hygiene and service of Lihe partners, you can respond as soon as possible and Xiaoli will handle it properly for you. Lihe hopes to give every guest a feeling of being at home. I hope you can give Xiaoli a chance so that we can make up for this shortcoming. I look forward to serving you again and making changes. Thank you for meeting!