Vienna Hotel (Shanghai Nanjing Road Pedestrian Street) Reviews

Response from Property: Dear Guest, Greetings! Our hotel is located in the heart of the city's bustling area. However, due to its older building, renovations were not possible. Consequently, our room size and soundproofing did not meet your expectations, which we sincerely apologize for. The hotel is situated on Nanjing Road Pedestrian Street in Shanghai, a busy area. The municipal government arranges garbage trucks to collect trash from various streets every morning, a process that takes approximately ten minutes. We apologize for any inconvenience this may have caused you. The hotel provides complimentary noise-canceling earplugs. We apologize again for your unsatisfactory experience and wish you a pleasant stay and success in your work!

Response from Property: Dear Guest, Greetings! Our hotel is located in the heart of the city's most bustling area. However, due to its older building, renovations were not possible, and our room size may not have met your expectations. We sincerely apologize for this. The hotel is situated on Nanjing Road Pedestrian Street, just a 15-minute walk from the Bund. It's also a 3-minute walk from Exit 19 of the nearest subway station, People's Square, accessible by lines 1, 2, and 8. Shanghai Railway Station, Shanghai South Railway Station, Shanghai Hongqiao Railway Station, Hongqiao Airport, and Pudong Airport are all directly accessible by subway, meeting the travel needs of both business and leisure travelers. We look forward to your next visit!

Response from Property: Dear Guest, Greetings! Our hotel is located in a commercial area, offering great convenience for guests' dining, accommodation, sightseeing, entertainment, and shopping. Our friendly staff will ensure a smooth and enjoyable stay. Please feel free to contact the front desk with any questions you may have during your stay. We prioritize creating a joyful and comfortable stay for our guests. We strive to provide the warmest and most attentive service. We hope to earn your continued support and welcome you back!

Response from Property: 尊敬的賓客： 您好！酒店地處商圈內，這樣的位置給賓客吃、住、遊、娛、購提供了極大方便， 而且酒店熱情的員工會為您的出行保駕護航， 入住期間您有任何疑問都可以聯繫酒店前台同事， 我們， 以“ 家人愉悦的心情” 至上。我們， 用最貼心的温暖服務， 去感動。希望能用我們不斷的努力贏得您下次 入住！ 歡迎您！

Response from Property: Dear guest, hello! Our hotel is located in the business district, offering convenient access to dining, accommodation, sightseeing, entertainment, and shopping. Our friendly staff will ensure your trip is safe and secure. If you have any questions during your stay, please contact our front desk staff. We prioritize a "family-like" experience. We strive to impress you with our attentive and warm service. We hope to earn your return with our continued efforts! Welcome!

Response from Property: 尊敬的賓客：您好！酒店位置處於市中心最繁華地段，因是老建築無法改造，我們的房間面積也是因為地段原因沒有達到您的預期，對此小維深表歉意！酒店位於南京路步行街，步行至外灘僅需15分鐘；距離最近的地鐵站人民廣場19號口步行僅需3分鐘，可乘坐1/2/8號線，上海站、上海南站、上海虹橋站、虹橋機場和浦東機場均有地鐵直達，能滿足出差、旅遊的出行要求，期待您的下次光臨哦~~~

Response from Property: 尊敬的賓客： 您好！酒店地處商圈內，這樣的位置給賓客吃、住、遊、娛、購提供了極大方便， 而且酒店熱情的員工會為您的出行保駕護航， 入住期間您有任何疑問都可以聯繫酒店前台同事， 我們， 以“ 家人愉悦的心情” 至上。我們， 用最貼心的温暖服務， 去感動。希望能用我們不斷的努力贏得您下次 入住！ 歡迎您！

Response from Property: 尊敬的賓客： 您好！酒店地處商圈內，這樣的位置給賓客吃、住、遊、娛、購提供了極大方便， 而且酒店熱情的員工會為您的出行保駕護航， 入住期間您有任何疑問都可以聯繫酒店前台同事， 我們， 以“ 家人愉悦的心情” 至上。我們， 用最貼心的温暖服務， 去感動。希望能用我們不斷的努力贏得您下次 入住！ 歡迎您！

Response from Property: 尊敬的賓客：您好！酒店位置處於市中心最繁華地段，因是老建築無法改造，我們的房間面積和隔音問題也是因為地段原因沒有達到您的預期，對此小維深表歉意！關於您反饋的提前取消，酒店正常情況下一般都同意，可能是由於您所使用的訂房平台駁回您的申請，造成了誤會。再次為您不滿意的體驗致歉，祝您生活愉快~！工作順利~！

Response from Property: Dear Guest, Greetings! Our hotel is located in the heart of the city center, but due to its older building, renovations are not possible. Therefore, our room size did not meet your expectations due to the location. Regarding your feedback on cleanliness, we will penalize the cleaning staff and strengthen hygiene inspections to raise standards. As the weather is getting colder, the air conditioning is central, so only the heating function can be used. The shower water may take a while to heat up. We apologize again for your unsatisfactory experience! We wish you a pleasant life and success in your work!

Response from Property: 尊敬的賓客：您好！酒店位置處於市中心最繁華地段，因是老建築無法改造，我們的房間面積也是因為地段原因沒有達到您的預期，對此小維深表歉意！酒店位於南京路步行街，步行至外灘僅需15分鐘；距離最近的地鐵站人民廣場19號口步行僅需3分鐘，可乘坐1/2/8號線，上海站、上海南站、上海虹橋站、虹橋機場和浦東機場均有地鐵直達，能滿足出差、旅遊的出行要求，期待您的下次光臨哦~~~

Response from Property: 尊敬的賓客：您好！酒店位置處於市中心最繁華地段，因是老建築無法改造，我們的房間面積也是因為地段原因沒有達到您的預期，對此小維深表歉意！酒店位於南京路步行街，步行至外灘僅需15分鐘；距離最近的地鐵站人民廣場19號口步行僅需3分鐘，可乘坐1/2/8號線，上海站、上海南站、上海虹橋站、虹橋機場和浦東機場均有地鐵直達，能滿足出差、旅遊的出行要求，期待您的下次光臨哦~~~

Response from Property: 尊敬的賓客：您好！酒店位置處於市中心最繁華地段，因是老建築無法改造，我們的房間面積也是因為地段原因沒有達到您的預期，對此小維深表歉意！對於您反饋的問題酒店會向有關部門進行反饋，加強檢查和處罰力度並做好相關培訓，再次給您致歉。酒店位於南京路步行街，步行至外灘僅需15分鐘；距離最近的地鐵站人民廣場19號口步行僅需3分鐘，可乘坐1/2/8號線，上海站、上海南站、上海虹橋站、虹橋機場和浦東機場均有地鐵直達，能滿足出差、旅遊的出行要求，期待您的下次光臨哦~~~

Response from Property: Dear guests: Hello! The hotel is located in the business district, which provides great convenience for guests to eat, stay, travel, entertain and shop. The enthusiastic staff of the hotel will escort your travel. If you have any questions during your stay, you can contact the hotel front desk colleagues. We put "family happiness" first. We use the most intimate and warm service to move you. We hope to win your next stay with our continuous efforts! Welcome!