Divan resort hotel Reviews

Response from Property: 尊敬的賓客感謝您選擇入住我們酒店並分享温馨反饋！❤️您的認可讓整個團隊倍感鼓舞，我們會繼續用心傳遞這份温暖～期待下次相遇時，能再次為您點亮旅途中的美好時光！祝生活愉快，順頌時祺 🌟，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉

Response from Property: We are very happy to receive your five-star praise and will continue to work hard to improve ourselves and provide every guest with a better stay experience.

Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!

Response from Property: There are razors at the front desk. We did not provide adequate training for new employees. It is our fault that we did not find them. We apologize for the inconvenience caused to you. We will strengthen training.

Response from Property: We are very happy to receive your five-star praise and will continue to work hard to improve ourselves in order to provide every guest with a better stay experience.

Response from Property: We are very happy to receive your praise. Failure to get full marks means that we still have many shortcomings. We will continue to work hard to improve ourselves and provide every guest with a better stay experience.

Response from Property: We are very happy to receive your praise. The fact that we failed to get five stars shows that we still have a lot to work on. We will continue to improve ourselves and provide every guest with a better stay experience.

Response from Property: We are very happy to receive your five-star praise and will continue to work hard to improve ourselves in order to provide guests with a better stay experience.

Response from Property: We are very happy to receive your five-star praise and will continue to improve ourselves in order to provide every guest with a better stay experience.

Response from Property: We are very happy to receive your five-star praise, and we will continue to work hard to improve ourselves and provide every guest who comes to the store with a better stay experience.

Response from Property: First of all, we are very sorry for your dissatisfaction and for not meeting your requirements. When you reported the situation in the evening, we gave you a solution as soon as possible. We also valued your opinions and rushed over at 3 a.m. to take you to the monitoring room to watch the whole process in the afternoon. During the whole process, you went into the lobby to watch our one-shot video and carefully read our room type price list. You even confirmed the room type with the front desk and accepted it. You and your wife watched this video. We are open to welcome guests from all directions. We will face up to our mistakes, but we will not accommodate guests without any bottom line for fear of some bad reviews. We are very sorry that we did not give you a satisfactory result in the end.

Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!

Response from Property: 您的出行體驗聽起來非常愉快，迪士尼樂園本身就是一個充滿魔法和歡樂的地方，而您的住宿體驗也為您的旅程增添了更多美好的回憶。您的五星好評和強烈推薦，無疑是對酒店的最大肯定。對於其他計劃前往迪士尼的遊客來説，您的分享無疑是一份寶貴的參考和建議。希望您在未來的旅行中，還能繼續享受到這樣美好的體驗，也期待您分享更多精彩的旅行故事

Response from Property: Hello, we have learned about the situation you mentioned. We have learned about this so-called poor security incident from the security guard. The security guard told us at the time that there was a very aggressive person outside who wanted to park his car without staying at the hotel. He threatened to give a bad review when he was not allowed to park. I didn't expect it was you. Our security guard worked diligently to reserve parking spaces for hotel guests, but I didn't expect to receive a bad review. I couldn't bear to see the security guard taking such a big blame. However, we still apologize to you based on the principle of putting guests first. I hope that next time you come to stay, your parking space will not be occupied by people who don't stay at the hotel ovo~