Hongqiao Yunfeng Hotel Reviews

Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us. We truly appreciate your honest insights as they help us continuously improve our services. We understand that your stay did not quite meet your expectations in terms of ambiance and value for money. Please know that your comfort and satisfaction are paramount to us, and we regret falling short of your expectations in this instance. We are committed to enhancing our offerings to ensure every guest has an exceptional experience. Regarding the staff interaction, we strive to provide a warm and welcoming environment where guests feel at home. It is concerning to hear that our team members did not exhibit the level of friendliness you deserve. We will address this with our staff, emphasizing the importance of a genuine and friendly demeanor in all our interactions. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. Your feedback is invaluable, and we look forward to the opportunity to exceed your expectations in the future. Thank you once again for your constructive feedback. Warmest regards and hoping to welcome you soon.

Response from Property: 尊敬的客人：感謝您選擇入住並分享您的體驗！賓館毗鄰虹橋迎賓館，交通便捷且性價比優越，確是商務會議的理想之選。我們始終致力為客人提供舒適的住宿環境和超值的服務，期待在您下次會議時再次為您提供便利！

Response from Property: 尊敬的客人，您好！首先非常感謝您選擇入住我們酒店，並留下如此温暖的點評，這讓我們倍感榮幸！得知Miss Wang的服務讓您擁有了一次愉快的入住體驗，我們由衷地為她感到開心，同時也對您的認可表示深深的感謝。Miss Wang一直是團隊中非常用心的成員，她始終以真誠和熱情對待每一位客人，您的肯定對她而言是最大的鼓勵。未來，我們會繼續努力，讓每一位客人都能感受到家一般的温馨與關懷。再次感謝您的信任與支持，期待有機會能再次為您服務！祝您一切順心，生活愉快！

Response from Property: Dear guest, Thank you very much for choosing to stay at our hotel and taking the time out of your busy schedule to leave us a valuable review. We are honored to be your place of rest during your stay in Shanghai, knowing that you are staying here for the CMEF exhibition. It is true that the historical heritage of our hotel gives it a unique charm, but it also means that there may be room for improvement in modern facilities. We have been working hard to balance historical heritage with modern comfort to ensure that every guest can enjoy a traditional yet convenient accommodation experience. We have carefully recorded the feedback on standard rooms and will use it as an important reference for future upgrades and improvements. We are very pleased to learn that Metro Line 10 is only a step away from the hotel, which brings great convenience to your travel. The prosperity and convenience of the city of Shanghai is exactly what we hope to let every guest experience through the advantages of geographical location. The surrounding luxury villa area undoubtedly adds a bit of tranquility and elegance to your journey. Your satisfaction is our driving force for continuous progress, and any shortcomings are opportunities for our growth. Here, we sincerely invite you to choose our hotel again when you visit Shanghai next time, so that we can have the opportunity to bring you an accommodation experience beyond your expectations with more perfect services and facilities. At the same time, if you have any further suggestions or needs, please feel free to contact us. Your voice is very important to us. Thank you again for your valuable comments, and look forward to serving you again in the near future. Wish you all the best!

Response from Property: Dear guest, Thank you very much for your valuable review. We are very pleased to know that our location just meets your needs, especially near the subway station and the consulate you need to visit. Your satisfaction is our greatest motivation and goal. We are deeply sorry for the problem you mentioned that the carpet in the room is slightly stained. We understand that this may affect your comfort during your stay, which is definitely not the accommodation experience we want to give you. Please believe that your feedback has been highly valued by us and immediately conveyed to the housekeeping department. We will immediately take measures to conduct thorough cleaning and inspection to ensure that every guest can enjoy a clean and tidy accommodation environment. Here, we sincerely invite you to come again in the future when you have the opportunity, give us a chance to make up for this shortcoming, and let you experience the more perfect service and facilities of our hotel. Every time you stay, it is a great support and trust in us. We will definitely return your love with the most sincere attitude and actions. Thank you again for your understanding and valuable suggestions, and look forward to serving you again in the near future. I wish you a happy life!

Response from Property: Dear guest, We sincerely thank you for your recognition and praise of our hotel, which makes us deeply gratified. The high-quality service you mentioned is the goal that our hotel has always pursued. We will continue to work hard to make every guest feel the warmth and comfort of home. At the same time, we are very happy to know that you enjoy the convenience of free parking and the convenience of going to the airport. We sincerely hope that every day you spend here will be perfect. If you have any needs or suggestions in the future, please feel free to contact us, we will serve you wholeheartedly. Thank you again for your visit, and we look forward to your choosing our hotel again. I wish you a pleasant journey and a happy life!

Response from Property: Dear guest, First of all, we would like to express our deepest apologies for the inconvenience you experienced during your stay. After reading your review, we feel deeply guilty and regretful. Obviously, there is a big gap between our service and your expectations. Regarding the inconsistent information of the laundry service you mentioned, we understand the inconvenience this has caused you. This situation should not happen. We have started to investigate the matter and will ensure that such misleading information will not appear in future services. At the same time, we are deeply sorry for the refrigerator and heating malfunctions you encountered in your room. When you reported these problems to us, we failed to provide timely and effective solutions and simply suggested that you open the window, which was obviously not thoughtful and responsible enough. We have seriously reminded the relevant staff and asked them to be more proactive in finding solutions when facing guests' needs to ensure that every guest can enjoy a comfortable and satisfactory accommodation experience. Although our hotel is located near the subway station, which provides convenience for your travel, we are well aware that this cannot make up for the inconvenience you have suffered due to poor service. We sincerely hope that you can forgive our mistakes this time and give us a chance to correct them. At the same time, we also welcome you to directly give us your valuable feedback to our hotel management. Every suggestion from you is the driving force for our continuous improvement. We apologize again for your unpleasant experience. We look forward to having the opportunity to provide you with better services in the future and let you feel the warmth and comfort of home. Wish you all the best!

Response from Property: Dear guest, Thank you very much for choosing our hotel and taking the time to leave us a review. First of all, we are glad to know that our location brings you convenience, which has always been one of the advantages we strive to maintain, and we hope that every guest can feel convenient and comfortable when exploring the surroundings. However, we are deeply sorry for the problem that the room facilities you mentioned are slightly outdated. Indeed, with the passage of time, the decoration and furniture in some areas may not keep up with the pace of modernization in time, which affects your accommodation experience, which is something we don't want to see. Please accept our most sincere apologies. Your feedback is like a mirror, allowing us to clearly see the areas that need improvement. We have conveyed your valuable opinions to the relevant departments and are working on an upgrade plan to present guests with a more modern and comfortable accommodation environment in the near future. We promise that we will not only improve the hardware facilities, but also strengthen the pursuit of service quality to ensure that every guest staying in the hotel can feel the warmth and dignity beyond the three-star standard. Here, we also want to express that although the hardware needs to be improved, our team's service heart is always consistent, and we are committed to providing you with intimate and personalized services, and hope to make up for this shortcoming in other aspects. We look forward to having the opportunity to serve you again in the future. Let us prove our changes and progress with practical actions and bring you a brand new accommodation experience. Thank you again for your valuable comments, which are our driving force for continuous progress. We wish you all the best and look forward to welcoming you again in the near future!

Response from Property: 尊敬的客人，您好！讀到您的點評我們倍感欣慰！“適合預算有限的旅行者”——這對我們來説是最好的肯定。我們的初衷就是讓每一位客人都能以更少的住宿支出，享受到可靠的休息環境，從而把預算和精力留給更精彩的旅行體驗本身。感謝您的知遇之恩，歡迎下次再來！

Response from Property: 尊敬的賓客， 您好！非常感謝您選擇入住我們的酒店，並抽出寶貴時間分享您的寶貴意見。對於您的認可與反饋，我們深感榮幸並倍加珍惜。感謝您對我們的支持與理解，期待在不久的將來，能有幸再次迎接您的光臨，為您呈現一個更加完美、更加貼心的住宿體驗。祝您生活愉快，萬事順意！ 此致 敬禮！

Response from Property: Dear guest, hello! Thank you for your comments. Your support and encouragement are the greatest driving force for our progress. Shanghai Yunfeng Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Yunfeng looks forward to your visit again

Response from Property: Dear guest, hello! Thank you for your comments. Your support and encouragement are the greatest driving force for our progress. Shanghai Yunfeng Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Yunfeng looks forward to your visit again

Response from Property: Dear guest: Thank you very much for choosing our hotel and taking the time to leave a review! We are very happy to learn that you think our hotel is in a great location, close to the subway station and the airport. Convenient transportation is very important for your travel, and we always strive to provide guests with a convenient accommodation experience. We are very pleased that you mentioned that the room is clean and quiet. We have always been committed to providing every guest with a comfortable and tidy accommodation environment to ensure that you have a quiet resting space during your busy journey. At the same time, we are also very happy that you are satisfied with our check-in and check-out process. We always take efficient and thoughtful service as our criterion, and strive to make every guest feel at home in the hotel. Your satisfaction and recognition are the best encouragement for us. We promise to continue to work hard to improve the quality of service and provide guests with a better accommodation experience. Thank you again for your stay and comments, and look forward to your next visit. We will serve you wholeheartedly! Best wishes! All hotel staff

Response from Property: Dear guests, your evaluation is the best motivation for us to move forward. We will continue to improve the service awareness of hotel employees and pay attention to the improvement of service quality. All Yunfeng staff look forward to seeing you and your family come again! wish you a happy life