Crystal Orange Shanghai Kangqiao LuoShan Road Station

Crystal Orange Shanghai Kangqiao LuoShan Road Station Reviews

Crystal Orange Shanghai Kangqiao LuoShan Road Station

No.1789 Kangqiao Road, Pudong New Area, Shanghai, 201319, ChinaView Hotel Details
Crystal Orange Shanghai Kangqiao LuoShan Road Station
Crystal Orange Shanghai Kangqiao LuoShan Road StationCrystal Orange Shanghai Kangqiao LuoShan Road StationCrystal Orange Shanghai Kangqiao LuoShan Road Station
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Guest Reviews of Crystal Orange Shanghai Kangqiao LuoShan Road Station

9.7/10
Excellent
2714 review
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(2714)
Positive reviews(2684)
Reviews with photos/video(316)
Offers pick-up/drop-offs(440)
Delicious breakfast(278)
Friendly front desk staff(193)
Perfect for kids(167)
Nice bathtub(64)
Has facilities for children(23)
Negative reviews(30)
Chieng
Selected Tatami Double Bed Room (TV Projection + Mini Fridge)
Stayed in Sep 2025
Couple
2 review
10/10
Outstanding
Posted on Oct 22, 2025
The staffs from the hotel were extremely helpful and friendly.The location of the hotel is also ideal for those who wish to go Shanghai Disneyland for a day trip.It comes with transfer service (back&forth) to Disneyland too. Hygiene wise were also good.
Response from Property: 尊敬的賓客:很高興您在酒店和您的朋友們度過了一個美好的假期,您的點評是對我們服務最佳的肯定與鼓舞。我們還有很多優惠活動,請您繼續關注我們,歡迎您再次光臨!
supernana-1007
Selected Tatami Double Bed Room (TV Projection + Mini Fridge)
Stayed in Jul 2025
Business traveler
14 review
10/10
Outstanding
Posted on Aug 14, 2025
The room was spotless and a good size. The bed was exceptionally comfortable. The mattress had just the right firmness, and the pillows were comfortable too. I slept incredibly well.
Original textTranslated by Google
Response from Property: There is a kind of praise that comes from words; there is a kind of happiness that comes from satisfaction. Favorite words need no flowery embellishment; a joyful mood needs no excessive laughter. Thank you for your liking, thank you for your satisfaction, thank you for your support of the hotel. All the staff at Crystal Hotel look forward to your next visit!
Budingmamadilaogong
Selected Family Room
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 11, 2025
Excellent! They offer a free shuttle service to and from Disney. Plus, when you get back, there's a complimentary late-night supper service with congee and small side dishes. Overall, I was very satisfied. Highly recommend for anyone visiting Disney.
Original textTranslated by Google
Response from Property: 尊敬的客人您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位客人享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
M430044****
Selected Tatami Double Bed Room (TV Projection + Mini Fridge)
Stayed in Jun 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Aug 3, 2025
The room looked exactly like the pictures and was immaculately clean. Housekeeping cleaned it daily, and they even offered a thoughtful laundry service, washing our clothes and returning them directly to our room. The room had excellent soundproofing, and the surrounding area was wonderfully quiet. The pillows were incredibly comfortable – just like my latex pillow at home – ensuring I had a fantastic sleep all three nights. The hotel staff were consistently friendly and attentive. The breakfast spread was also very extensive and delicious. For my Disneyland annual pass trips, this will definitely be my go-to place!
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
ShiningJFHe
Superior Queen Room
Stayed in Jun 2025
Family
13 review
10/10
Outstanding
Posted on Jul 28, 2025
Excellent overall! The service from a young gentleman at the front desk was superb. Breakfast was also good, and it offers great value for money. The bathtub was fantastic, and the bed was large. I appreciated that the windows could open for ventilation. Parking was convenient, the room was quiet, and the robot delivery service was a helpful convenience.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好,非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,上海桔子水晶康橋酒店永遠屹立於這個城市,等候您的來臨 !不見不散哦!祝笑口常開!
Anonymous User
Selected Tatami Double Bed Room (TV Projection + Mini Fridge)
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 28, 2025
The housekeeper cleaning the room opposite 8307 on the 3rd floor around 10:30 AM this morning was incredibly helpful. We ran into her during check-out, and she proactively offered to assist us with our luggage to the elevator door. 👍🏻👍🏻👍🏻 On the evening of July 26th, our child's bathwater overflowed from the tub. The housekeeper arranged by the front desk was also superb; she swiftly cleaned up the floor and, noticing our slippers were wet, kindly brought us several dry pairs, fearing we might slip. 👍🏻👍🏻👍🏻 The front desk associate who assisted with our check-in on the afternoon of July 26th was incredibly attentive. She patiently resolved all our queries and even upgraded our room. 👍🏻👍🏻👍🏻 The hotel was spotless, and the service was outstanding. Amenities include a washing machine and dryer, a bathtub in the room, a mini-fridge, and even robot delivery for takeout. A well-deserved 5-star rating! 👍🏻👍🏻👍🏻 Regarding the Disney shuttle service: The stroller recommended by the tour guide on the bus was claimed to be cheaper than renting one inside the park, but it actually turned out to be more expensive. #
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好,非常感謝您分享的入住體驗,您的支持和鼓勵讓我們元氣滿滿,水晶心裏別提多高興了。在這青葱歲月,與水晶來一場邂逅,我們會繼續用心服務好每一位客人,為賓客營造一個旅途中温馨的家。希望在您下次入住時,能給您帶來更好的體驗。
Anonymous User
Selected Family Room
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 22, 2025
Disney Shuttle Service: The shuttle runs daily, and the driver was fantastic. He not only helped us with our luggage but also gave us the quickest route to Hongqiao. The hotel is clean, spacious, and bright, with well-appointed facilities. The service is highly efficient, and all the staff are very professional and dedicated. They handle issues promptly and are truly considerate of guests' needs. Definitely worth staying again.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Sharon20
Deluxe Queen Room
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 20, 2025
The service was excellent, and the room was spotless. A really convenient feature was the robot delivery service that brought takeout directly to our door. Breakfast offered a great selection with plenty of variety, catering to general tastes. Overall, we were very satisfied.
Original textTranslated by Google
Response from Property: 尊貴的住客您好!感謝您百忙之中為我們做出點評,您的支持與鼓勵是我們最大的動力!我們將不忘初心,讓您和每一位住客在入住期間得到更專業的服務與體驗。誠摯的期待您的下次光臨!
M448732****
Deluxe 2-bed Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 24, 2025
The room was clean and comfortable, and they even offered free popsicles and late-night snacks.
Original textTranslated by Google
Response from Property: 尊敬的賓客:很高興您在酒店和您的朋友們度過了一個美好的假期,您的點評是對我們服務最佳的肯定與鼓舞。我們還有很多優惠活動,請您繼續關注我們,歡迎您再次光臨!
_WeChat514496****
Selected Tatami Double Bed Room (TV Projection + Mini Fridge)
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 8, 2025
The Disney shuttle service was very convenient. Their 'Jingxuan Healthy Night Porridge' was delicious – a great option, as we didn't need to order delivery after a long day at Disney. The hotel service was also excellent. I really like this place.
Original textTranslated by Google
Response from Property: 尊貴的住客您好!感謝您百忙之中為我們做出點評,您的支持與鼓勵是我們最大的動力!我們將不忘初心,讓您和每一位住客在入住期間得到更專業的服務與體驗。誠摯的期待您的下次光臨!
M318910****
Selected Family Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 8, 2025
The Disneyland shuttle service was very convenient. The Jing Xuan nourishing evening porridge was delicious, and they even had popsicles! The front desk service was excellent.
Original textTranslated by Google
Response from Property: 尊貴的住客您好!感謝您百忙之中為我們做出點評,您的支持與鼓勵是我們最大的動力!我們將不忘初心,讓您和每一位住客在入住期間得到更專業的服務與體驗。誠摯的期待您的下次光臨!
Xarr
Selected Tatami Double Bed Room (TV Projection + Mini Fridge)
Stayed in May 2025
Business traveler
49 review
9.0/10
Great
Posted on Jul 27, 2025
This is quite a large hotel with spacious and very clean rooms. The front desk staff were friendly and welcoming, and the service was generally attentive. While the immediate surroundings aren't the most convenient, Disneyland is just a short taxi ride away.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to provide your honest review of your stay at Orange Crystal Shanghai Kangqiao Hotel. It's a 15-minute drive from Disneyland and a 20-minute drive from the Shanghai New International Expo Centre. The hotel is near Luoshan Station on Metro Lines 11 and 16, and Vanke Vitality City is also nearby. A delicious buffet breakfast is available on the 6th floor. If you are traveling with children, please contact the front desk in advance to arrange a children's tent and blankets. Ensuring every guest leaves happy and satisfied is Orange Crystal's greatest achievement. We sincerely look forward to your next visit!
Anonymous User
Selected Family Room
Stayed in May 2025
Family
11 review
10/10
Outstanding
Posted on Jun 21, 2025
The hotel boasts a wonderful environment, a superb location, and offers excellent value for money!
Original textTranslated by Google
Response from Property: 尊敬賓客,您好,謝謝您對酒店的認可,看到您滿意的點評我們真的太開心了!您眼裡喜歡,是我們前進的動力;希望這次與您不經意間的相遇變成我們歲歲年年的相約,帶着祝福與憧憬水晶依然在這裏等候與您共敍下一段美妙的時光。
Anonymous User
Selected Tatami Double Bed Room (TV Projection + Mini Fridge)
Stayed in May 2025
Family
46 review
10/10
Outstanding
Posted on Jun 14, 2025
The hotel is conveniently located near Disneyland, just three subway stops away, and they also offer a shuttle bus service. The service was excellent: they provided late-night snacks, and breakfast was fantastic with a wide variety of options. Our kids absolutely loved the complimentary little treats they received!
Original textTranslated by Google
Response from Property: 尊敬的賓客: 您好! 非常感謝您入住酒店並給予評價, 很高興看到您對我們工作的認可, 我們懷揣着您 的這份信任, 不斷進取,時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!
M526716****
Deluxe 2-bed Room
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 16, 2025
Our room was spotless, and the soundproofing was excellent. The service was very attentive. The breakfast spread was extensive and delicious!
Original textTranslated by Google
Response from Property: 尊敬的賓客您好!感謝您在百忙之中抽出時間對桔子水晶上海康橋酒店的入住體驗做出真誠的點評。距離迪士尼15分鐘車程,距離新國際博覽中心距離20分鐘車程,有11、16號地鐵羅山站,附近萬科活力城。酒店6樓有豐富的自助早餐。如果您帶孩子旅行,可以提前聯繫前台幫您安排小童帳篷及床蓋。讓每一位客人乘興而來,滿意而去是我們桔子水晶最大的成就。誠摯的期待客人您的下次光臨!