No.1188 Nanliu Road (Building 8), Pudong New Area, Shanghai, ChinaView Hotel Details
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Guest Reviews of Shanghai Dixuan Narada Bieyuan Resort
9.3/10
Very Good
3284 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.3
Service9.4
Cleanliness9.3
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All reviews(3284)
Positive reviews(3234)
Reviews with photos/video(526)
Offers pick-up/drop-offs(1088)
Delicious breakfast(1063)
Perfect for kids(596)
Great value for money(583)
Has play area for children(247)
Tasty restaurant(86)
Close to airport(74)
Negative reviews(50)
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Family
2 review
6.5/10
Posted on May 27, 2024
The hotel room is not as expected, but the location is good as it’s near to the Disney land.
Response from Property: Dear guests, hello! Thank you very much for staying at Shanghai Dixuan Junlan Villa. The hotel has many room types. You can come and experience our other different room types if you have the opportunity in the future. Satisfying every guest is Junlan's unremitting pursuit. We will continue to improve our service quality and look forward to your next visit!
Guest User
Superior Queen Room
Stayed in Aug 2024
Family
4 review
9.0/10
Great
Posted on Sep 27, 2024
GOOD FOR FAMILY TRIP
Response from Property: 親愛的小主,能得到您的肯定,小瀾很是開心呢!在今後的的工作中,我們一定會再接再厲,竭力為每一位賓客提供舒適的居住環境和細緻周到的服務。很開心我們的努力,得到了您的認可,酒店全體員工期待您的再次光臨!
Guest User
Family Suite
Stayed in Mar 2025
Family
6 review
3.0/10
Posted on May 2, 2025
I don't know where Ctrip's 5-star rating standard comes from. The room is simple. Junlan brand hotel, the bath towels in the room are from Vienna.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and sincerely giving us your valuable feedback. We are deeply sorry for not giving you a satisfactory stay experience this time! Regarding the issues you mentioned, we have quickly launched an internal investigation and rectification: After verification, the problem of bath towels was found to be caused by omissions in the delivery process of the linen washing company. We have immediately put forward serious rectification requirements to our partners, and simultaneously established a double acceptance mechanism for guest room linens to ensure that such problems will not occur again; Regarding the sound insulation problem of guest rooms, we are fully promoting the upgrade of sound insulation facilities and striving to create a quieter resting environment for you. Ctrip's 5-diamond rating is a recognition of our service and a driving force for our progress. This problem has sounded the alarm for us. We have organized all employees to review the service quality, comprehensively improve the standards from process control to detail optimization, and strive to give back to every guest's trust with higher quality. Once again, I sincerely apologize for this inconsiderateness and thank you for your tolerance and supervision! I look forward to winning your recognition and satisfaction with more perfect services in the future.
Guest User
Deluxe Queen Room
Stayed in Mar 2025
Family
9 review
10/10
Outstanding
Posted on Apr 20, 2025
I took my kids to Disneyland. The hotel has a shuttle bus and upgraded the room for free. I was very grateful. The breakfast was quite rich and the plain noodles were delicious. Because the itinerary was relatively short, I didn't experience other hotel facilities, such as the children's playground. Next time I go to Disneyland, I will choose your hotel and experience it again.
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Response from Property: Dear guests, hello! Thank you for your 5-point praise. Every encounter is a kind of fate. It starts from the hotel, but goes beyond the hotel. We hope to serve you in your future journey!
GABYY
Little Pony Family Room
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on Apr 7, 2025
The kids like the room very much. The front desk assistant Xiao Deng is very enthusiastic. The hotel has a shuttle service, which is very convenient to go to Disneyland. It is very good and highly recommended.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Welcome to stay at Shanghai Dixuan Junlan Villa and share your experience of your stay! Your affirmation is the source of our motivation. We always believe that good reputation must be recommended by customers' satisfaction. We are glad to have you satisfied with your stay, which is a recognition and affirmation of our work. We hope to serve you in your future journey.
Guest User
Deluxe 2-bed Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 8, 2025
Snacks in the room: snacks that kids like to eat
Cute pet feeding: right at the front door of the hotel, there are all kinds of small animals, our three kids love them very much! The hotel is also very close to Disneyland, and there is a bus🚍 for pick-up, which is very convenient! The room is also very clean! The main thing is that the butler service has to give a thumbs up👍🏼The service is very considerate, and you can consult and contact anytime, anywhere! This trip, they also helped me upgrade the family suite and gave us three breakfasts! For me, who is taking care of three children, it is really friendly!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Welcome to stay at Shanghai Dixuan Junlan Villa and share your experience of your stay! Your affirmation is the source of our motivation. We always believe that good reputation must be recommended by customers' satisfaction. We are glad to have you satisfied with your stay, which is a recognition and affirmation of our work. We hope to serve you in your future journey.
Lim2025
Deluxe 2-bed Room
Stayed in Feb 2025
Family
5 review
8.5/10
Very Good
Posted on Apr 27, 2025
On the bus to Disneyland, there will be a guide who recommends Disney Butlers. Don't believe it! It feels like they just asked an annual pass user to take tourists around, and there are a group of people. You have to wait for a long time! I don't understand why the hotel allows such an arrangement.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:非常感謝您反饋這個情況!我們十分重視您的體驗和意見。迪士尼管家服務的初衷是為遊客提供更便捷、更豐富的遊玩體驗,出現您描述的這類問題,我們深感歉意。為了讓您有更好的體驗,如果您願意,能否私信告知我們您乘坐巴士的時間、車牌號,以及涉及的管家服務方等詳細訊息 ?這將幫助我們更有針對性地解決問題。再次為給您帶來的不佳體驗道歉,希望有機會為您提供優質的遊玩體驗。
Anonymous User
Family Suite A
Stayed in Feb 2025
Family
1 review
1.0/10
Posted on Mar 27, 2025
1. Inconvenient transportation. There is no subway or bus nearby. The surrounding area is rural. There are farmland and high-voltage wires outside the window. It is 8 kilometers to Disneyland. It costs more than 30 yuan to take a taxi. It costs more than 100 yuan to take a taxi to the city and the railway station. You can only take a taxi to travel. Otherwise, you will suffer and ask for trouble. 2. Central air conditioning, the highest temperature is 33 degrees. The air conditioning is 30 degrees all night, and it doesn’t produce cold air. A family was woken up by the heat. The front desk said that the air conditioning just doesn’t produce cold air. The engineering work is off work and can’t be repaired. They can only give an electric fan or open the window. The window is pitifully small and there is no ventilation at all. The hotel is east-west oriented and the window faces east. At nine o'clock in the morning, the room is like a steamer. It is impossible to stay there. The price is seven or eight hundred, and the air conditioning can’t be used. It’s okay that the air conditioning doesn’t produce cold air, but the noise is also loud! It was hot and noisy. I couldn't sleep at night. The business just didn't turn on the air conditioner in the backend host. The seasons changed, and the cold and hot air switched. They wanted to save money. The real five-star hotel also has central air conditioning, so this problem doesn't exist. So the front desk fooled us. With such a high room rate, they were reluctant to turn on the air conditioner for guests. My child's face was red from the heat. The breakfast also showed that the business was stingy. It was fine that there was no valuable dish, but they gave us whatever was not delicious. The pastries were hard, and the noodles were not as delicious as the noodles bought at home. The frozen dumplings, wontons, and buns were all the cheapest brands. The fried eggs were fried repeatedly, and there was only one stir-fried vegetable and yam every day, and nothing else. 3. The breakfast was terrible, 48 yuan for children and 96 yuan for adults. He really had the nerve to sell it at this price. Are those boiled eggs worth 96 or those three pots of porridge worth this money? It is recommended not to eat around the hotel, they are all rip-offs for us outsiders. The spicy hotpot sold me an egg for 2 yuan the first time, and 3 yuan the second time. It is recommended to drive to the town to eat. Five or six people ate very well for 300 or 400 yuan. The breakfast is not as good as Orange. All Seasons, the price is higher than others.
4. The sound insulation is extremely poor, extremely poor. The air conditioner in the room is noisy, because the air conditioner does not cool, open the window, and then the sound of vehicles outside, the sound of passing through, it is impossible to fall asleep. My husband finally couldn't stand it and ran to the town to stay in the Internet cafe for a night. The price of a five-star hotel is not as good as the experience of a guesthouse.
5. The hygiene is sloppy. The bathtub is covered with dust when touched by hand. It is obvious that it has not been cleaned for many days.
6. The hotel has no service at all and does not pay attention to customer experience. Anyway, it is a one-time business. They don't expect repeat customers at all. ** If they can cheat a customer to come, they will cheat one. The price difference is also very large. The same price of Shanghai Kelaifu Novotel is closer to him and has a much better cost-effectiveness than his home. All Seasons Juzi is better than his.
7. The drain is full, and my feet are in the water when I take a shower.
8. Ctrip didn't give me a fruit plate when I checked in, and they said they would give me a few bags of Shanghaojia potato chips instead... Reducing costs without reducing room prices, maximizing profits, is this way of treating guests like a scapegoat?
9. The 23-year-old decoration has a strong odor, so pregnant women and babies should choose carefully.
Summary: With this service, this useless air conditioner, this hardware, this breakfast, and this remote location in the wilderness, the room price is not worth it, and the cost performance is very low! Accommodation is mainly for sleeping, which means you can't sleep or eat well!
Original TextTranslated by Google
6/8
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay in our hotel and for providing detailed feedback on your stay experience. We sincerely apologize for not being able to provide the service you expected. Your opinions are extremely important to us. We have held a management meeting immediately to check the issues you raised one by one and make immediate corrections. To express our apologies, we sincerely invite you to stay again and experience our stay. We look forward to having the opportunity to serve you again and see our changes!
Anonymous User
Deluxe Queen Room
Stayed in Feb 2025
Other
45 review
8.0/10
Very Good
Posted on Mar 10, 2025
The room is quite big, the children's playground is quite big, the children like it very much, the breakfast environment is good, the taste is average, the noodles are delicious, the waiters are very enthusiastic and will take the initiative to greet, the price-performance ratio is good
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您的詳細反饋!我們非常高興聽到您對房間大小、小童樂園以及服務員的熱情服務感到滿意,小朋友的喜愛更是讓我們倍感欣慰。關於早餐口味,我們已收到您的建議,會與廚房團隊進一步優化菜品,力求為您提供更加豐富美味的早餐體驗。同時,我們也會繼續保持服務人員的熱情與主動性,確保每一位顧客都能感受到賓至如歸的温暖。您的認可是我們前進的動力,期待您的再次光臨,我們將繼續努力為您提供更優質的服務和體驗!祝您生活愉快!
Guest User
Dragon Cat Cool And Cute Room
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Mar 9, 2025
The environment is very good, and there is a children's playground. The children like it very much. However, there are two nails protruding from the roof of the stairs, which should not be seen in a parent-child room where safety is the top priority. In addition, the hair dryer socket in the bathroom does not respond and can only be plugged into the socket next to the toilet.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your detailed feedback! We are very happy to hear that you like the environment and the children's playground. Children's smiles are our greatest motivation. We are very sorry about the nails protruding from the staircase roof that you mentioned, this is indeed not in line with our safety-first standards. We have notified the engineering department to conduct immediate inspections and repairs to ensure that all potential safety hazards are addressed in a timely manner. As for the issue with the hair dryer socket in the bathroom, we have arranged for technicians to carry out inspections to ensure that all facilities can be used normally. Thank you again for your valuable comments. Your feedback is the driving force for our continuous improvement. We look forward to seeing you again and we will strive to provide you with a more perfect stay experience!
XueyatouYuki
City Pastoral Double Bed Room
Stayed in Feb 2025
Family
4 review
10/10
Outstanding
Posted on Mar 2, 2025
My child is taking an exam here, so we booked a room in advance. The room is fully equipped, the breakfast is rich in variety and tastes great. The housekeeper Xiao Zhou is very considerate. Knowing that my child will take the exam until three or four o'clock, he also helped us apply for a late check-out. I really recommend it!
Original TextTranslated by Google
Response from Property: Dear guest, I am very happy to receive your affirmation! In the future, we will continue to work hard to provide every guest with a comfortable living environment and meticulous and thoughtful services. I am very happy that our efforts have been recognized by you. All the hotel staff look forward to your visit again!
Guest User
Deluxe 2-bed Room
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Mar 2, 2025
Five-star reviews - Staying at Shanghai Pudong Dixuan Junlan Courtyard Hotel is a perfect experience! The room is spacious and bright, the decoration is elegant and exquisite, and the bedding is comfortable and soft, as if you are in the clouds. The scenery outside the window is pleasant and refreshing. The hotel service is considerate and thoughtful, and the staff is warm and friendly, and meticulous. The hotel has complete facilities, delicious food, convenient transportation, and beautiful surrounding environment. Whether it is a business trip or a leisure vacation, this is an excellent choice. Highly recommended, looking forward to staying next time!
Facilities: New
Hygiene: Clean and tidy
Environment: Elegant
Service: In place
Original TextTranslated by Google
Response from Property: Dear guests, hello! Welcome to stay at Shanghai Dixuan Junlan Villa and share your experience! Your affirmation is the source of our work motivation. We always believe that good reputation must be recommended by guests' satisfaction. This stay can make you very satisfied, which is the recognition and affirmation of our work. I hope to serve you in your future journey.
Anonymous User
Comfy Family Room
Stayed in Feb 2025
Family
5 review
9.0/10
Great
Posted on Mar 2, 2025
My kids are staying at this hotel for exams. They can take the exams downstairs, which is so worry-free!
I saw many friends who went to Disney also stayed here, it was very convenient
The service staff was very considerate. When the charging cable was broken, they took the initiative to lend it to us
I recommend it if you are going to take exams and Disney
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at Shanghai Dixuan Junlan Villa. Satisfying every guest is Junlan's unremitting pursuit. We will continue to improve the quality of our service and look forward to your next visit!
Zhuqingtang
Comfy Family Room
Stayed in Jan 2025
Couple
2 review
10/10
Outstanding
Posted on Feb 28, 2025
The hotel is good. It was recommended by a friend. The room is large and has a bathtub. After a day of playing in Disney, I can take a nice bath in the room. It is very comfortable. Xiao Luo at the front desk is very enthusiastic. I highly recommend this hotel.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您和朋友對我們酒店的信任與推薦!我們非常高興您對房間設施和浴缸體驗感到滿意,尤其是能在迪士尼遊玩一天後享受舒適的泡澡時光。前台小羅的熱情服務也得到了您的認可,這對我們來説是莫大的鼓勵!我們會繼續努力,期待您下次再來入住,祝您旅途愉快!
Xishexide
Deluxe Queen Room
Stayed in Jan 2025
Family
1 review
8.0/10
Very Good
Posted on Feb 7, 2025
A hotel recommended by a friend, 699 for two nights, during the Spring Festival, the price/performance ratio is good. There are advantages and disadvantages. I will not go there again and will not recommend it to friends.
Advantages: not far from Disney, shuttle bus pick-up, 6.30 to Disney can book breakfast to take away. The room is clean, the shower water is large, and the two 1.35-meter beds are really big.
Disadvantages: I don’t like the decoration, dark brown wood grain, old-fashioned.
The facilities are old, it is said to open in 2023, the waiter said that it was installed during the epidemic, but it was not open.
The breakfast variety is many but not exquisite, such as yogurt, which tastes like low-quality Yakult.
When I went downstairs to have breakfast in the morning, the cleaning lady was cleaning the aisle, and the smell was bad, just like the mop mopped the toilet but did not clean it.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at Shanghai Dixuan Junlan Villa. Making every guest satisfied is Junlan's unremitting pursuit. We will continue to improve our service quality and look forward to your next visit!