1731 Xizang South Road, Huangpu District, Shanghai, Huangpu District, Shanghai, ChinaView Hotel Details
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Guest Reviews of SSAW Boutique Hotel Cheng Man
9.5/10
Outstanding
1903 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(1903)
Positive reviews(1872)
Reviews with photos/video(380)
Easy to get around(308)
Friendly front desk staff(197)
Close to metro(178)
Delicious breakfast(155)
Perfect for kids(67)
Garden view(45)
Awesome gym(19)
Delicious buffet(17)
Negative reviews(31)
Lim Ke Wen
Four Seasons Room (Double Bed)
Stayed in Aug 2025
Couple
11 review
10/10
Outstanding
Posted on Sep 16, 2025
The room is quite comfortable and spacious. The bed is quite comfy and big, even for two people.
Location wise is pretty great, the metro station is roughly 5 minutes walk away, with stores like a Familymart and McDonald's near the hotel, so its doable to get your own quick breakfast if you did not opt for the hotel breakfast. Did not explore the wider vicinity so might have missed even more food options near to the hotel.
Theres a free minibar which is quite appreciated especially if want a drink after a long trip day. The hotel staff also provided free drinks (similar to the welcome drink during check in) after checking out.
The downside is that the toilet had issues of getting clogged (twice) but the hotel staff quickly resolved it before we are back to the hotel room at the end of the day. Additionally, the hotel cleaners may need to be more attentive on the small things like refilling the body shampoo as it ran out and it is only refilled by the last night of our stay.
Would consider this hotel again the next time I'm in Shanghai
Response from Property: 尊敬的客人:非常感謝您對我們酒店的精彩評論! 我們十分感謝您對我們酒店的認可,您的滿意是我們最大的責任和追求。我們將再接再厲,為您提供更優質的服務。再次感謝您與我們分享您的體驗。真誠地希望您的下一次光臨。總經理:Merry董
VY17
Family Room
Stayed in Apr 2025
Family
3 review
8.5/10
Very Good
Posted on May 20, 2025
By far the best hotel I have stayed in China. Cindy is very friendly and helpful. It is also relatively close to metro station and the surrounding area is less busy/more serene compared to the city centre, thus minimum traffic noise. Would definitely stay again for our next visit.
Response from Property: Dear guest: Thank you very much for your wonderful review of our hotel! We are very grateful for your recognition of our hotel. Your satisfaction is our greatest responsibility and pursuit. We will continue to work hard to provide you with better services. Thank you again for sharing your experience with us. Sincerely hope to see you next time. General Manager: Merry Dong
Bonita Sin
Deluxe Double Room
Stayed in Sep 2025
Solo traveler
2 review
6.5/10
Posted on Oct 31, 2025
The hotel is right above the railway. It is super noisy when the train passes by. It is not on the description. I was not able to sleep since 6am. I have to change to another hotel for such reason. However, the staff is very friendly and helpful with the transition
Response from Property: 尊敬的客人: 十分感謝您花時間告訴我們有關您在上海成曼君亭酒店的體驗。很遺憾未能達到您的期望,請允許我向您表達我最誠摯的歉意。我們孜孜以求,不斷改進,希望能向每一位客户提供高水準的體驗,因此您的反饋對於我們的提高十分重要。您提供詳細訊息以便我們採取適當的措施來解決所存在的問題並預防將來再次發生。非常感謝您向我們告知您的擔憂,希望在不久的將來有機會為您奉上更好的服務。謹啟 總經理:Merry董
Noreen Oshea
Film And TV King Size Bed Room
Stayed in Sep 2025
Family
2 review
9.5/10
Amazing
Posted on Oct 24, 2025
We enjoyed our stay at the SSAW
The hotel was very near the metro and was easy to access Shanghai city center
The room was spotless, the shower was the best we have used since our time in China
Reception staff were excellent
Response from Property: 尊敬的客人:感謝惠賜有關下榻上海成曼君亭酒店的寶貴意見。聽到您對我們工作的肯定,十分開心。 我已將您的評論分享給團隊成員,尤其是給您留下深刻印象的前台員工。您的讚揚會激勵我們全體成員繼續創造卓越的客人體驗。您的滿意,是我們的追求!全體成員再次對您的高度評價表示衷心的感謝,我們真誠地期待您的再次光臨。總經理:Merry董
Guest User
Deluxe Double Room
Stayed in Mar 2025
Business traveler
3 review
10/10
Outstanding
Posted on Apr 10, 2025
This hotel have good location, clean, and comfy.
Response from Property: 尊敬的客人:非常感謝您對我們酒店的精彩評論! 我們十分感謝您對我們酒店的認可,您的滿意是我們最大的責任和追求。我們將再接再厲,為您提供更優質的服務。再次感謝您與我們分享您的體驗。真誠地希望您的下一次光臨。總經理:Merry董
Guest User
Four Seasons Room (Double Bed)
Stayed in Oct 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Nov 11, 2025
Very good. Free snacks provided everyday 9pm.
Response from Property: 尊敬的客人:非常感謝您對我們酒店的精彩評論! 我們十分感謝您對我們酒店的認可,您的滿意是我們最大的責任和追求。我們將再接再厲,為您提供更優質的服務。再次感謝您與我們分享您的體驗。真誠地希望您的下一次光臨。總經理:Merry董
Guest User
Film And TV King Size Bed Room
Stayed in Apr 2025
Business traveler
3 review
8.5/10
Very Good
Posted on Jun 2, 2025
The place is fine, breakfast is okay, room was clean and tide.
Response from Property: Dear guest: Thank you very much for your wonderful review of our hotel! We are very grateful for your recognition of our hotel. Your satisfaction is our greatest responsibility and pursuit. We will continue to work hard to provide you with better service. Thank you again for sharing your experience with us. Sincerely look forward to your next visit. General Manager: Merry Dong
Anonymous User
Four Seasons Room (2 Beds)
Stayed in Dec 2024
Family
15 review
6.5/10
Posted on Jan 16, 2025
The location turned out to be very far from the city center and the crowd. The hotel was just ordinary. The receptionist was very slow and unfriendly. The cleaning service lady forced herself to come in and clean the room while the guest was still sleeping. When told to clean it later, they ended up just changing the towels and throwing out the trash and not cleaning the bed that day.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Bouitque hotel Shanghai Chengman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We are excited welcoming you back again soon and to make you 100% satisfaction. Sincerely,
Guest User
Film And TV King Size Bed Room
Stayed in Nov 2024
Solo traveler
6 review
7.0/10
Posted on Dec 30, 2024
The room I got was on the 2nd floor and did not have any views, but other rooms' windows. It cost ONLY 91 cabadian dollars because there is a subway underneath. I got an upgrade to another room on the same floor, which was just a bit far off the subway line. It was a bit annoying as the subway noise only vanished from 2300 to 0500. Be aware when you book this hotel. It was not mentioned in the description at all that there is a subway line. I would not book the hotel if I had known it. The location of the hotel is not that great as well.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Bouitque hotel Shanghai Chengman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We are excited welcoming you back again soon and to make you 100% satisfaction. Sincerely,
Guest User
Four Seasons Room (Double Bed)
Stayed in Apr 2024
Traveling with friends
16 review
9.0/10
Great
Posted on May 21, 2024
They didn't allow us to Change the breakfast for lunch or dinner, even tho that is included in the reservation
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Bouitque hotel Shanghai Chengman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We are excited welcoming you back again soon and to make you 100% satisfaction. Sincerely,
Hương Anh Trịnh
Four Seasons Room (Double Bed)
Stayed in Oct 2024
Couple
5 review
10/10
Outstanding
Posted on Nov 19, 2024
This is such a great accommodation that we really have nothing to complain about. (1) good location, very near the metro but not too near to be bothered by the sound of the train (2) very comfortable furniture with elegant design (3) a top-notch breakfast buffet with so many options to choose from - the best we have experienced so far. This will certainly be our first choice the next time we come back to Shanghai.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Bouitque hotel Shanghai Chengman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We are excited welcoming you back again soon and to make you 100% satisfaction. Sincerely,
Guest User
Deluxe Double Room
Stayed in Sep 2024
Couple
10 review
9.5/10
Amazing
Posted on Oct 27, 2024
It‘s a new Hotel close to a Metro Station where you can take 2 Metro lines. The connection to downtown and to tourist attractions is fast. The beds were super comfortable and the rooms clean.
You feel and hear a rumbeling sound when the metro passes underneath the hotel. Since the metro doesn‘t run between 11pm and 6am it‘s no problem during the night. We can totall recommend this hotel.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Bouitque hotel Shanghai Chengman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We are excited welcoming you back again soon and to make you 100% satisfaction. Sincerely,
Geoffrey Giam
Film And TV King Size Bed Room
Stayed in Feb 2024
Solo traveler
25 review
7.0/10
Posted on Mar 23, 2024
It depends on what type of services you need. The room that I had booked had poor sound insulation , I can hear what the other room is talking about and even the intimate part.
The underground train that passes by every 3-5min early in the morning will actually cost slightly vibration and sound as well.
My advise is that those who are light sleeper to avoid this hotel.
However the room is very clean and projector tv is a plus point
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at the SSAW Boutique Hotel Shanghai Chengman. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies.we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
Guest User
Four Seasons Room (2 Beds)
Stayed in Mar 2025
Business traveler
1 review
10/10
Outstanding
Posted on Apr 29, 2025
The service ıs very good
Response from Property: 尊敬的客人:非常感謝您對我們酒店的精彩評論! 我們十分感謝您對我們酒店的認可,您的滿意是我們最大的責任和追求。我們將再接再厲,為您提供更優質的服務。再次感謝您與我們分享您的體驗。真誠地希望您的下一次光臨。總經理:Merry董
Florence Sjah
Four Seasons Room (2 Beds)
Stayed in Feb 2024
Traveling with friends
5 review
9.5/10
Amazing
Posted on Jun 1, 2024
The room was big enough for 2 persons. The hotel was clean and comfortable, and the bed comfy. I wouldn’t mind staying here again.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Bouitque hotel Shanghai Chengman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We are excited welcoming you back again soon and to make you 100% satisfaction. Sincerely,