Atour Hotel (Shenzhen Nanshan Xili University Town)

Atour Hotel (Shenzhen Nanshan Xili University Town) Reviews

Atour Hotel (Shenzhen Nanshan Xili University Town)

Building 20, Pingshan Industrial Park, No.1283 Liuxian Avenue, Pingshan Community, Taoyuan Street, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Atour Hotel (Shenzhen Nanshan Xili University Town)
Atour Hotel (Shenzhen Nanshan Xili University Town)Atour Hotel (Shenzhen Nanshan Xili University Town)Atour Hotel (Shenzhen Nanshan Xili University Town)
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Guest Reviews of Atour Hotel (Shenzhen Nanshan Xili University Town)

9.6/10
Excellent
2375 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(2375)
Positive reviews(2351)
Reviews with photos/video(176)
Delicious breakfast(292)
Quiet & comfortable(176)
Friendly front desk staff(161)
Easy to get around(125)
Perfect for business trips(76)
Close to metro(70)
Convenient parking(64)
Awesome gym(29)
Negative reviews(24)
Anonymous User
Superior King Room
Stayed in Oct 2025
Solo traveler
13 review
10/10
Outstanding
Posted on Nov 13, 2025
Very good and highly recommended to book on trip.com. Will stay again
Response from Property: 尊敬的賓客，感謝您的五分好評哦。每個城市總會有人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望亞朵會是您回憶裏最温馨最獨特的那個！
Guest User
Superior 2-bed Room
Stayed in May 2025
Solo traveler
2 review
7.5/10
Posted on Jul 1, 2025
Breakfast spread is good, room is generally clean. Comfortable bed and pillow, clean sheets. Good laundry service . Only feedback is the lighting not bright enough, room quite dim eventhough all lights are switched on. The fridge is not cold at all . So we can't keep fruits in the cooler
Response from Property: 親愛的朵友您好，感謝您對朵兒認可。沒能得到您全5分好評，定是朵兒還需要努力，朵兒誠邀您再次入住希望能看到朵兒的成長。待客如鄰里一直是朵兒們的初心，希望每一位朵友到亞朵就像回到家一樣温暖，您的肯定是對朵兒最貼心的認可，朵兒感謝一路有您的支持和伴隨，期待您的再次光臨哦！
Guest User
Superior King Room
Stayed in Apr 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jun 1, 2025
Very clean and friendly, I’m glad they were able to help me despise the language barrier.
Response from Property: 去了不同的地方，看了不同的風景，知道了不同的事，感悟了不同的人生... 我們一直在旅行中尋找一場美麗的遇見，能夠陪我們經歷一段特有的記憶.... 小朵很開心遇到您，也很開心陪您在這個城市有這麼一份温暖的記憶，親愛的朋友，常回家看看哦~~~ 祝您生活幸福！
Guest User
Executive King Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 21, 2025
Room very clean. Staff service is very good and we would like to visit again.
Response from Property: Your love for Duoer is the best encouragement! Duoer is very happy to provide a little warmth to the travelers in this small place! Looking forward to your next visit!
Guest User
Executive King Room
Stayed in May 2025
Business traveler
3 review
10/10
Outstanding
Posted on Jul 2, 2025
Clean and super helpful! Highly recommend
Response from Property: 去了不同的地方，看了不同的風景，知道了不同的事，感悟了不同的人生... 我們一直在旅行中尋找一場美麗的遇見，能夠陪我們經歷一段特有的記憶.... 小朵很開心遇到您，也很開心陪您在這個城市有這麼一份温暖的記憶，親愛的朋友，常回家看看哦~~~ 祝您生活幸福！
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Jan 3, 2025
Th experience was nice, very convenient location and comfortable room
Response from Property: Atour can enter your heart, thanks to the attentive service of Duoduo. Your satisfaction is just our starting point. We are lucky to accompany you on your journey and add a touch of brilliant color to you. I hope Atour will accompany you all the way~~
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
1 review
10/10
Outstanding
Posted on Sep 5, 2024
Very satisfied with our stay over at this hotel. Especially the friendly people and the laundry service is really good. Will stay over here next time!
Response from Property: Thank you for your affirmation, praise and support for Duoduo. Your five-point praise is our fuel, with which we can fly farther and higher. Atour will continue to innovate and improve, and provide the best and warmest fourth space for people on the road.
Guest User
Executive 2-bed Room
Stayed in Jun 2025
Traveling with friends
14 review
10/10
Outstanding
Posted on Jul 20, 2025
Good service, good location.
Response from Property: 去了不同的地方，看了不同的風景，知道了不同的事，感悟了不同的人生... 我們一直在旅行中尋找一場美麗的遇見，能夠陪我們經歷一段特有的記憶.... 小朵很開心遇到您，也很開心陪您在這個城市有這麼一份温暖的記憶，親愛的朋友，常回家看看哦~~~ 祝您生活幸福！
Garth Elzerman
Elegant Queen Room
Stayed in Oct 2024
Solo traveler
7 review
9.0/10
Great
Posted on Nov 4, 2024
Friendly service, clean comfortable rooms, and a decent buffet breakfast.
Response from Property: Dear Duoyou, thank you for your recognition of Duoer. If we cannot get your full 5-point praise, Duoer must still need to work hard. Duoer sincerely invites you to stay again and hopes to see Duoer's growth. Treating guests like neighbors has always been Duoer's original intention. We hope that every Duoyou will feel as warm as returning home when visiting Atour. Your affirmation is the most intimate recognition of Duoer. Duoer thanks you for your support and companionship along the way and looks forward to your visit again!
Guest User
Superior King Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 24, 2025
It was clean and rooms were spacious
Response from Property: 去了不同的地方，看了不同的風景，知道了不同的事，感悟了不同的人生... 我們一直在旅行中尋找一場美麗的遇見，能夠陪我們經歷一段特有的記憶.... 小朵很開心遇到您，也很開心陪您在這個城市有這麼一份温暖的記憶，親愛的朋友，常回家看看哦~~~ 祝您生活幸福！
Guest User
Superior King Room
Stayed in Aug 2024
Business traveler
141 review
10/10
Outstanding
Posted on Sep 19, 2024
Room is clean and spacious Hotel staffs are very helpful Walking distance to MTR
Response from Property: After parting, I am very happy, and I am lucky to receive such a good review! "Thank you very much for your good review. Duoer is very moved. Duoer believes that every encounter in life is not easy. I am very happy to bring you beautiful memories after parting. Duoer is a warm-hearted Atour person. I hope that every friend who comes to Atour can feel the warmth and comfort of neighbors. Duoer likes your arrival and looks forward to meeting you again!
Guest User
Executive 2-bed Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 5, 2025
Very nice~~ very spacious;)
Response from Property: 您對朵兒的喜歡，就是最好的鼓勵！能給匆匆來往的旅人，在此方寸之地，提供一點點的温暖，朵兒十分開心！期待您的下次到來！
Guest User
Executive 2-bed Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 19, 2025
Very kids friendly hotel.
Response from Property: 您對朵兒的喜歡，就是最好的鼓勵！能給匆匆來往的旅人，在此方寸之地，提供一點點的温暖，朵兒十分開心！期待您的下次到來！
Guest User
Executive King Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 20, 2025
Very nice and clean
Response from Property: 您對朵兒的喜歡，就是最好的鼓勵！能給匆匆來往的旅人，在此方寸之地，提供一點點的温暖，朵兒十分開心！期待您的下次到來！
Rohit Singh (@taste._.r0hit_hk)
Executive King Room
Stayed in Jun 2023
Solo traveler
14 review
9.5/10
Amazing
Posted on Jul 17, 2023
Hotel was quite nice. I am not from China and my putonghua is limited so it was a little bit difficult to communicate with staff without a translator app, but it was still a decent experience. Room was really nice and so was the bathroom. The hotel also has a small gym. Breakfast was just standard and not too amazing, but the inclusion of it is nice to have. There is a nearby mall which is about a 5 minute walk. Only thing is this location is far from Futian which is where I usually visit for travel.
Response from Property: Dear Customer：Thank you for your cooperation，We are more than happy to accept your suggestions，We will enrich the variety of breakfast，Hope to see you again and wish you all the best！