No. 146, Dawa Road, Shangri-La, Yunnan, China, Shangri-La, Yunnan, ChinaView Hotel Details
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Guest Reviews of Xinglan Oxygen-supplying Homestay
9.5/10
Outstanding
221 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.4
Service9.7
Cleanliness9.6
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All reviews(221)
Positive reviews(220)
Reviews with photos/video(80)
Convenient location(57)
Awesome amenities(56)
Large rooms(50)
Offers pick-up/drop-offs(45)
Many amenities(26)
Friendly staff(21)
Amazing natural light(10)
Easy to call taxis(4)
Negative reviews(1)
Guest User
Queen Room
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Sep 8, 2025
The hotel if seeing from outside is a bit trivia, but when entering the room, you are shocked. It's so big and the view is stunning. They are really careful and mind about their job with a oxygen supplying mechanic, a warming electric mattress, and even the heater in bathroom. It also neaby many 5 star restaurant that have Yak beef that u must try. So proud of myself for finding out this cozy hotel. 100% recommend!
Response from Property: 感謝您的認可和點評!能為您提供滿意的服務是我們最大的榮幸,我們會繼續努力保持好的服務態度,期待您的再次光臨呀~
M397801****
Family Suite
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Aug 4, 2025
The place was clean and tidy. Dukezong Ancient City is just a short walk across the street, which was very convenient for us as we were driving. The owner was incredibly hospitable and even helped us carry our luggage upstairs. We had originally planned to stay another day, but unfortunately, I woke up with altitude sickness and dizziness the next morning, so we had to head back.
Original textTranslated by Google
Response from Property: Thank you for your recognition and praise! It is our greatest honor to provide you with satisfactory service. We will continue to work hard to maintain a good service attitude and look forward to your visit again.
Abiao_21
Queen Room
Stayed in Jun 2025
Family
10 review
8.2/10
Very Good
Posted on Aug 31, 2025
Cleanliness: Excellent, truly spotless. The room was spacious and enjoyed excellent natural light. Its location is superb, being conveniently close to the North Gate of Dukezong Ancient City. Plus, there's a fantastic yak hotpot restaurant right next door! Transportation is also very convenient, making it incredibly easy to visit attractions such as Napahai Lake and Songzanlin Monastery.
Original textTranslated by Google
6/7
Response from Property: Thank you for your recognition and comments! It is our greatest honor to provide you with satisfactory service. We will continue to work hard to maintain a good service attitude and look forward to your visit again.
M27vbpeml****
Queen Room
Stayed in Jun 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Jul 20, 2025
The room was incredibly spacious. I felt very assured knowing that all toiletries were disposable. The complimentary snacks and fruits were exceptionally sweet! Given the high altitude, having an oxygen machine available was also a great comfort. Overall, my stay was fantastic! Plus, its proximity to the ancient town was incredibly convenient.
Original textTranslated by Google
Response from Property: 感謝您的認可和好評!能為您提供滿意的服務是我們最大的榮幸,我們會繼續努力保持好的服務態度,期待您的再次光臨呀~
M52410****
Sunshine 2-bed Room
Stayed in Jul 2025
Family
11 review
10/10
Outstanding
Posted on Aug 10, 2025
The night view from the room was beautiful, and dining was also very convenient.
Original textTranslated by Google
Response from Property: 感謝您的認可和好評!能為您提供滿意的服務是我們最大的榮幸,我們會繼續努力保持好的服務態度,期待您的再次光臨呀~
Maw-a
Queen Room
Stayed in May 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Jun 18, 2025
high recommended place , near to ancient town and very big comfortable , clean and tidy room.beside the hotel got supermarket easy to buy.
Response from Property: 感謝您的五星好評!您的認可讓我們充滿動力,能為您帶來滿意的體驗是我們最大的追求~期待下次還能為您服務,祝您生活愉快呀!
M299739****
2-bedroom And 1-living Room Suite
Stayed in May 2025
Family
4 review
10/10
Outstanding
Posted on Jun 17, 2025
The room was incredibly spacious, and it even had underfloor heating. The owner thoughtfully provided complimentary welcome fruit. The airport shuttle service was extremely convenient, and the hotel is very close to the North Gate of Dukezong Ancient City.
Original textTranslated by Google
Response from Property: 感謝您的五星好評!您的認可讓我們充滿動力,能為您帶來滿意的體驗是我們最大的追求~期待下次還能為您服務,祝您生活愉快呀!
Anonymous User
Deluxe Triple Room
Stayed in Apr 2025
Other
1 review
10/10
Outstanding
Posted on May 26, 2025
The room was well-equipped with amenities, including an oxygen concentrator, a humidifier, underfloor heating, and electric blankets. It looked exactly like the pictures. The cleanliness was excellent, with daily housekeeping service. The owner was very friendly and even helped carry our luggage to the room.
Original textTranslated by Google
Response from Property: Thank you so much for your recognition and support! We are honored to receive your positive feedback. We are truly pleased to know that the oxygen supply system, humidifier, and other amenities have met your needs, and that you are satisfied with the room environment and hygiene. Providing warm and attentive service and creating a comfortable and secure stay experience for our guests is our unwavering goal. We look forward to serving you again in the future and wish you a happy life and all the best!
M501893****
Sunshine 2-bed Room
Stayed in Mar 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Jun 8, 2025
The room was very spacious and bright, fully equipped with all amenities. Disposable toiletries were provided. The service was warm and attentive. The location is excellent, very close to the ancient city.
Original textTranslated by Google
Response from Property: 感謝您的五星好評!您的認可讓我們充滿動力,能為您帶來滿意的體驗是我們最大的追求~期待下次還能為您服務,祝您生活愉快呀!
M226842****
Sunshine 2-bed Room
Stayed in Feb 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Mar 15, 2025
After hiking Tiger Leaping Gorge, we took a direct bus to Shangri-La. It was a very cold evening, and my clothes were still soaked with sweat from the hike as I hadn't had a chance to change. I felt absolutely freezing the moment I stepped off the bus. Luckily, the owner had already turned on the heating in our room, which was incredibly comforting. The room was spacious and well-equipped, featuring floor heating and an oxygen concentrator. They even thoughtfully provided complimentary fruits and snacks. Both the owner and staff were exceptionally warm and welcoming, and the free pick-up and drop-off service was truly fantastic!
Original textTranslated by Google
Response from Property: 感謝您對我們民宿的認可,您的肯定是我們前進的動力,我們會繼續做的更好,祝您旅途愉快扎西德勒!本店提供【免費接站、接機】【免費供氧】【地暖】
_WeChat51602****
Queen Room
Stayed in Aug 2025
Traveling with friends
2 review
9.7/10
Amazing
Posted on Sep 12, 2025
The hotel is just a few minutes' walk north of the old town. Our room was very spacious. It's located on the third floor, which means climbing stairs, but the staff were incredibly helpful; they were always ready to carry our luggage if we just asked, and even helped us load our bags into the car when we checked out. The service was excellent! Highly recommend!
Original textTranslated by Google
Response from Property: 感謝您的認可和點評!能為您提供滿意的服務是我們最大的榮幸,我們會繼續努力保持好的服務態度,期待您的再次光臨呀~
M274858****
Queen Room
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 10, 2025
I absolutely loved this guesthouse! It's perfectly located right near the North Gate of the Old Town, and the environment is wonderful. The owner was incredibly kind – he picked us up from the station and even helped carry our luggage to our room. The room itself was very spacious and came equipped with an oxygen machine. When we were in a hurry to catch our bus, the owner, being available, even drove us to the East Gate and helped us load our bags into the car! The service was truly phenomenal, easily deserving a 100-star rating. I'll definitely be staying here again on my next trip to Shangri-La!
Original textTranslated by Google
Response from Property: Thank you for your recognition and comments! It is our greatest honor to provide you with satisfactory service. We will continue to work hard to maintain a good service attitude and look forward to your visit again.
M411458****
Sunshine 2-bed Room
Stayed in Aug 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Sep 4, 2025
The service was incredibly thoughtful and attentive. They offered a complimentary pick-up service from the station and even helped with our luggage, carrying it up to the room and down again at check-out – a truly heartwarming touch. The room was very clean and spacious, with great natural light. It was also well-equipped with amenities, including disposable towels, makeup remover wipes, and snacks, showing excellent attention to detail. On top of that, it's conveniently located very close to the ancient city. Highly, highly recommend!
Original textTranslated by Google
Response from Property: 感謝您的認可和點評!能為您提供滿意的服務是我們最大的榮幸,我們會繼續努力保持好的服務態度,期待您的再次光臨呀~
M676348****
Queen Room
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 31, 2025
The cleanliness of the room was impeccable. The bedding was pristine, and the bathroom was completely odor-free. The toiletries were of excellent quality, showing impressive attention to detail! The room was fully equipped with oxygen supply facilities and a humidifier, which made sleeping at night incredibly reassuring. I didn't have to worry about altitude sickness at all and slept soundly through till morning.
Original textTranslated by Google
Response from Property: 感謝您的認可和點評!能為您提供滿意的服務是我們最大的榮幸,我們會繼續努力保持好的服務態度,期待您的再次光臨呀~
Guohuaman
Queen Room
Stayed in Jul 2025
Traveling with friends
18 review
6.5/10
Posted on Aug 13, 2025
At over 400 yuan a night, the room rate is quite steep and the overall experience certainly doesn't justify the cost. There's no elevator, which is incredibly inconvenient when carrying luggage up to the third floor, especially in a high-altitude region. The facilities are just average. Hot water in the shower takes a very long time to come through. It's also quite noisy because it's located near the road. The only redeeming quality is its close proximity to Dukezong Ancient Town.
Original textTranslated by Google
Response from Property: 非常抱歉此次入住體驗未能達到您的期望,給您帶來了諸多不便,我們深感愧疚。 關於您提到的沒有電梯、高原提行李到三樓不便的問題,我們會認真考慮如何優化,民宿也會幫忙搬運行李,退房時如需搬運行李沒看到老闆,可以和老闆打電話老闆都會安排人員幫忙搬運行李;對於熱水出得慢、設施一般以及靠近馬路較吵的情況,我們也會立刻排查整改,努力提升硬件設施和隔音效果,房間也配有隔音耳塞。 感謝您認可我們地理位置的優勢,也感謝您抽出時間反饋這些寶貴意見,這對我們改進服務至關重要。祝您旅途愉快扎西德勒!