A stay at Superstar Hotel places you in the heart of Dumai, within a 5-minute drive of Chinese Temple and Siak Castle. This hotel is 1.4 mi (2.3 km) from CITIMALL Dumai and 1.6 mi (2.6 km) from Taman Bukit Gelanggang.
Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and a television in a common area.
Satisfy your appetite at the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 48 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and slippers. Conveniences include phones, as well as desks and separate sitting areas.
Ohana provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, take advantage of the hotel's convenient on-site parking facilities.The hotel's daily housekeeping ensures an excellent option for your stay.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this establishment.
1 review
4.0/10
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"room cleanliness is ok
Mushroom area needs attention
The service really needs to be improved
Do we look suspicious huh..😬
We ordered 3 bedrooms total 4 adults, 5 kids.
service at the pool, restaurant, the receptionist seemed afraid of not being paid even though we had a deposit of 300 thousand for the key..
At the pool, we were interrogated first
Borrowing pool towels for kids after swimming to the room, they objected and were suspicious
Breakfast took a long time to refill, we also didn't mind the additional costs for 2 little girls, kindergarten and 1st grade elementary school.
We also saw employees like SPV hanging out for breakfast, it was already past 10 am
The check out process was a bit long..
I rarely check out while waiting.. usually they give me the key to the reception and go straight to the bus cuzz
Okay, let's try, you know
Maybe we're just not used to it because we've almost never experienced service like this in Surabaya & Malang"
"A comfortable and clean hotel. Suitable for couples. In front of the hotel you can walk to eat at restaurants. Again fans of bandrek water"
Amazing
43 reviews
9.6/10
1 night
From 35 AZN
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