To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities9.0
Service9.0
Cleanliness9.0
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All reviews(50)
Positive reviews(45)
Reviews with photos/video(6)
Friendly host(3)
Negative reviews(1)
Guest User
Traditional King Room
Stayed in Jan 2024
Travel with friends
21 review
9.5/10
Amazing
Posted on Feb 24, 2024
Very clean with variety of breakfast buffet choices. Staff is also very polite and ready to accommodate guests. Nice and stylish reception area. Good security system at the gate with every vehicle checked before entering the premises.
Guest User
King Room with Mountain View
Stayed in Dec 2023
Couples
9 review
9.5/10
Amazing
Posted on Jan 24, 2024
Very good service. Excellent room with auto upgrade as a Marriott Bonvoy member. It was a happy stay.
Guest User
Single Bed Room
Stayed in Oct 2023
Solo travellers
1 review
7.5/10
Posted on Nov 4, 2023
The location was kind of convenient but then again, to what?
The service was friendly, proficient and professional.
I spilled a beverage on the bathroom floor so I used some tissues to wipe it off, lo and behold the tissues turned black. I was gobsmacked. Similar situation occurred in the living area with identical results. So needless to say hygiene is not of primary importance. Also when closed the toilet seat, the rear of the cover was stained with, I would imagine, urine.
The Kitchen: The Chef and the maitre de saved the day as the dinner was of a very high standard, Congratulations guys, well done ๐ โ๏ธ
Niranjan Naik
Single Bed Room
Stayed in Aug 2024
Couples
4 review
10.0/10
Outstanding
Posted on Sep 17, 2024
Excellent service and food
Fais Yazid
Traditional King Room
Stayed in Sep 2024
Business travellers
14 review
8.0/10
Very Good
Posted on Dec 30, 2024
Everything is good
javed0099
Stayed in Nov 2024
Other
10.0/10
Outstanding
Posted on Dec 17, 2024
ew for Sheraton Srinagar โThis was my second visit to Srinagar, and my first stay at Sheraton Srinagar. The experience was wonderful! The staff were very lovely and helpful, especially Usman Tahir, Chef Waseem Khan, and the entire team. A small suggestion for improvement: please consider enhancing the breakfast menu for more variety. Thank you to the Sheraton Srinagar team for making my stay memorable!โ Let me know if youโd like further refinements!
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
Roam36493241242
Stayed in Oct 2024
Family
10.0/10
Outstanding
Posted on Nov 19, 2024
Everything was good at hotel, specially the housekeeping person WASEEM was very helpful with all services.m and also guide us the places to explore with best view in srinagar. All other staff members were also just a call away for the help at any time.
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
Agarwalgauravlko
Stayed in Mar 2025
Other
10.0/10
Outstanding
Posted on Apr 14, 2025
Its a nice cosy hotel to stay in Srinagar. Hotel looks chic and facilities are well maintained. Rooms are surprisingly big and some have balconies too which make you feel royal and welcomed. The staff is extremely hospital - Rayees at reception and Ishfaq at restaurant made is feel comfirtable and cateted to our requests with smile. Overall a great experience.
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
Vacation19727734589
Stayed in Mar 2025
Family
10.0/10
Outstanding
Posted on Apr 3, 2025
We had a v nice & amazing & a comfortable stay at Sheraton Srinagar V nice staff , v kind & caring..they were full of hospitality Thnks to Fayaz, Firdous (manager) Usama & all the other staff, They served us v well ! I highly recommend this hotel ! to anyone who wants to stay in Srinagar !
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
virtualKunal
Stayed in Feb 2025
Other
10.0/10
Outstanding
Posted on Mar 28, 2025
We had a great stay at this property. Rooms are comfortable. Location is 10 mind away from Dal Lake. Staff and hospitality is extra ordinary. Housekeeping can be improved a bit to take care of refills etc but nothing to complain about. Restaurant staff for ex Wasim and others are extremely courteous. Due to bad weather our flight got canceled and hotel staff was quick to reciprocate and give us a room on the fly.
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
Mukesh P
Stayed in Feb 2025
Couples
8.0/10
Very Good
Posted on Mar 24, 2025
All staff very friendly. Special thanks to house keeping. Bilal ,zahoor and Fahad. Chef very helpful and catered for our taste .security and door keepers are very friendly and caring . Hotel is clean and only need little attention. Great location.
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
sahilbarora
Stayed in Feb 2025
Family
10.0/10
Outstanding
Posted on Mar 22, 2025
We stayed here just for a night, but were very impressed with the room, service and overall experience. The hotel is overall very nicely made and very well maintained. Each and every person who served us was prompt and courteous and few even went out of their way to help and serve us.
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
Global14312464416
Stayed in Feb 2025
Travel with friends
10.0/10
Outstanding
Posted on Mar 20, 2025
We were provided fantastic service, the staff were very courteous and went out of their way, they served with a smile special mention for restaurant servers Farookh n Fayaz, Chef Wasim Khan and Tahir in house keeping.. would recommend this property to everyone
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
Chetna K
Stayed in Feb 2025
Couples
10.0/10
Outstanding
Posted on Mar 20, 2025
Farookh, Ishaq, Sharif and Fayaz as servers and chef wasim khan in the restaurant are very good...they went out of their to give very good service to us ... all house keeping staff like Tahir and Tusdaq did a good job too ...we will definitely recommend this hotel...location is good...front desk staff is very good too
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
Gaurav K
Stayed in Feb 2025
Solo travellers
8.0/10
Very Good
Posted on Mar 16, 2025
All Good , Staff was cooperative especially Mr Syed. He is very humble and dedicated person. The surrounding environment is breath taking and took my breath away, Located at exceptional place mounted by beautiful scenery. The hotel food and accommodation services are top notch. I loved the experience and would strongly encourage tourists to book this hotel.
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir