To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.5
Service8.7
Cleanliness8.8
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All reviews(152)
Positive reviews(144)
Reviews with photos/video(23)
Awesome rooms(38)
Great service(35)
Close to airport(35)
Offers pick-up/drop-offs(32)
Easy to get around(28)
Convenient location(23)
Delicious breakfast(12)
Awesome gym(8)
Negative reviews(8)
Guest User
Superior Twin Room
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 24, 2025
Really good service all the time from checkin to checkout. Restaurant has a good variety for evening meals. There is shuttle bus which is £4 one way to and from the airport. Buffet breakfast has great options too. Perfect if flying in and out of Stansted.
World Traveller 世界
Superior Queen Room
Stayed in May 2025
Couple
31 review
10/10
Outstanding
Posted on Jun 23, 2025
Nice room with very comfortable bed, especially the pillows! Convenient to get to the airport, which was a £4 shuttle bus. Parking is £15 per day for guests, which is a bit of a rip-off as this should be free and included in the room rate… but other than that, no complaints. There was air con in the room, which was much needed as it was very hot.
Guest User
Superior Queen Room
Stayed in Apr 2025
Couple
3 review
6.0/10
Posted on May 25, 2025
Room was overly heated AC would only go down to 18° we had breakfast included however when asked for vegetarian sausages for breakfast they came burnt
Guest User
Superior Queen Room
Stayed in Mar 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Apr 28, 2025
Room is very clean and comfortable. There is shuttle bus service to the terminal and it’s very convenient for travelers.
Guest User
Superior Queen Room
Stayed in Sep 2025
Couple
2 review
9.0/10
Great
Posted on Oct 27, 2025
Very clean, convenient when we had a flight at 6 the next morning, comfortable and well decorated rooms. Only part that was a less great was the bar/restaurant which was dirty and messy, with a really slow queue to get drinks when we visited.
Guest User
Superior Queen Room
Stayed in Sep 2025
Solo traveler
33 review
6.5/10
Posted on Oct 18, 2025
The AC was blowing cold air in October and I got a cold as I wasn't able to turn it off initially. I had to call the front desk a couple of times before this issue was addressed.
Guest User
Superior Queen Room
Stayed in Sep 2025
Solo traveler
5 review
9.5/10
Amazing
Posted on Nov 1, 2025
Great location, comfortable rooms and very friendly staff. Gym could do with upgrading.
Guest User
Superior Queen Room
Stayed in Mar 2025
Solo traveler
2 review
7.5/10
Posted on May 15, 2025
Hotel is easy for the airport. Shuttle every half an hour £4. Gym and restaurant
Guest User
Superior Queen Room
Stayed in Jul 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 1, 2025
Very convenient location and the shuttle service to and from the airport is right in front of the hotel. Friendly staff and clean rooms
Guest User
Superior Queen Room With Sofa
Stayed in Jul 2025
Family
1 review
8.5/10
Very Good
Posted on Aug 26, 2025
The room is well maintained and clean. The staff of reception and restaurant are almost friendly. But £15 is quite expensive for car parking overnight.
Guest User
Superior Queen Room
Stayed in Jul 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 8, 2025
Good clean place, breakfast had a good selection, not much for vegans however on the hot food. Dinner menu was a little more expensive than high street, but a captive audience allows for that I suppose.
Others
Superior Queen Room
Stayed in Jun 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Jul 26, 2025
10 mins from airport, can order Uber eats. Super convenient, room was clean and spacious. The only thing I don’t like is the payment for shuttle bus to airport- (4 euros per trip). Otherwise everything was great!
Guest User
Superior Queen Room
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 20, 2025
Excellent service. Friendly staff. The rooms were very clean, and the bed was a delight to sleep in.
mfrancis1104
Superior Queen Room
Stayed in Jun 2025
Couple
2 review
9.5/10
Amazing
Posted on Jul 16, 2025
Another great stay at the Novotel Stansted.
Comfortable clean rooms with everything you need.
Excellent staff in all roles.
Anonymous User
Superior Twin Room
Stayed in Jun 2025
Traveling with friends
5 review
8.0/10
Very Good
Posted on Sep 1, 2025
The hotel offers an airport shuttle every 30 minutes, and there are Chinese-speaking staff at the front desk. Overall, it's very convenient, especially for those catching early morning flights the next day.