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Posted on Jan 15, 2025
Guest User
What a fabulous hotel perfectly located a block from the Grand Canal and close to both the Rialto Bridge and St Marks Square.
The receptionists are outstanding and answered all of our many questions with comprehensive answers, patience and respect. Can’t rave enough about them.
The rooms are even prettier than indicated on line, with plush bedding, a large bathroom and plenty of space.
Breakfast was convenient and offered a large variety of choices. Service was also exceptional.
Without question - you will enjoy this full service hotel. As a bonus, there is also an elevator so you don’t have to lug your suitcase up the stairs.
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Price per night from:AU$ 239
Posted on Aug 8, 2025|Superior Double Room Golden Leaf
Anonymous User
The hotel boasts an excellent location, right by the pier, and the restaurant offers breathtaking views. Dinner service was acceptable. However, the compulsory service charge on the bill was excessively high. Bar service, on the other hand, was disappointing, with one particular staff member always having a cold demeanor. There was no complimentary bottled water provided in the rooms. Booking a superior room often results in being assigned an accessible room or a subpar one on the ground floor, and even if you're unhappy with your room, they refuse to allow a change.
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Price per night from:AU$ 475
Posted on Apr 19, 2025
Guest User
We all absolutely lived it! The first impression is the super friendly staff. You have to climb quite some steps to reach the room (ard one floor of stairs? Not recommend if you have a lot of luggages) however the staff ran out and helped us to move most of the luggage's to our room. The check in time is actually quite flexible since we arrived at 1230 and the staff still allowed us to check in. The room is very spacious with clean toilets and bathroom, there are Shampoo and body washing separated and some to spare (since we ordered an extra bed in a double room) We are also very surprised about the extra bed because it is not an ordinary expandable sofa bed, but a normal bed. Apart from the nicest service we have ever received, the breakfast is also a highlight. There are tons of choices (sweets like milk pudding, croissant, fruits, normal breakfast like ham and bread) and you can order some specials from the menu. We did try their scrambled eggs and smoked salmon salad, absolutely spot on! It has to be the best breakfast I've ever had from hotel! The location of the hotel is very close to the train station, but quite some walk to piazza San Marco (ard 20 min if you didn't get lost) The hotel provide us a map so that we can find places easier, and turns out we did use this map way more than google map (Google map gets really inaccurate on the island), one service we like a lot again. Overall it's a very pleasant experience and we like the hotel very much! Definitely recommend!
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Price per night from:AU$ 202
Posted on Jul 1, 2026
Amitang123456This was my second stay here. The last time I visited, I left my charger in the room, and they had it ready for me this time – excellent service! The hotel is directly across from the train station, and a car rental place is just about 100 meters away, so the location is absolutely superb. It's incredibly convenient for getting to the main island and all the smaller islands. The room was clean and very spacious, almost like a mini-suite. It came with an electric kettle, hairdryer, shower cap, and disposable slippers. Breakfast was good; the variety was decent. Since I don't eat bread or pastries, I stuck to the scrambled eggs, bacon, ham, etc. The coffee was excellent.
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Price per night from:AU$ 154
Posted on May 11, 2026
Guest User
The room was indeed very compact, only 17 square meters, with simple decor and no view. Luckily, the bed was large and comfortable, and the bathroom was quite spacious, though the shower stall was a bit narrow. Slippers were provided, but no toothbrushes. The breakfast was delicious and varied, with small portions of each item. If you like bread, you'll be very satisfied. The biggest advantage is its super close proximity to the pier, offering direct access to the airport or various places along the canal. The service was also very warm, attentive, and polite.
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Price per night from:AU$ 290
Posted on May 25, 2026|Comfort Room
leejoanThe hotel facilities are very new, and you need to use your card to access the elevators, which makes it feel very secure. The room amenities are exquisite and of high quality. The hotel's location is excellent, very close to both bus stops and the train station. There are also plenty of dining options nearby, which is very convenient. The breakfast was decent, but there's room for improvement.
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Price per night from:AU$ 146
Posted on May 21, 2026
Guest UserThe room itself was alright – quiet and quite spacious. There was a two-person dining table and a TV at the foot of the bed, and the large window could be opened.
There was a €1.4 fee upon check-in. The front desk staff weren't particularly friendly; they assigned me to the worst-facing room, number 425, which was sandwiched between a highway and railway. I've seen comments about discrimination, particularly against Chinese guests, and I'm seriously starting to suspect it's true. However, the double-glazed window provided decent sound insulation. Even though there was some noise late at night, I was too tired to notice.
The only real plus was the extremely well-stocked kitchenware: cups, plates, bowls, frying pans, saucepans, cutlery, and even a dishwasher. The fridge was pretty useless as it didn't get cold. You can cook your own meals, and there's a big supermarket just a 5-minute walk away.
There were also 4 coffee capsules, which I assume were complimentary.
Overall, it was just okay, nothing special. The 1200 price point might be normal for this season.
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Price per night from:AU$ 114
Posted on Apr 1, 2026|QUEEN GUEST ROOM
Guest UserThe room isn't big, but it's very clean. The front desk staff were warm and welcoming. The bus stop right outside is really convenient for getting to the main island, and there are lots of Chinese restaurants nearby. My only minor complaint is that it's still quite cold, and the heated towel rail was turned off.
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Price per night from:AU$ 122
Posted on May 31, 2025
TDoris
The shuttle boat we booked with the hotel cost 22 euros per person and took us directly to the hotel entrance, which was a great experience. It was perfect for enjoying the beautiful scenery of Venice without anyone else around. You can also take a bus directly to the entrance. I didn't visit the Glass Island last time, so I wanted to explore it this time. The hotel is right outside the scenic area, so it was a great place to wander around. The bus from the entrance goes directly to the main island, which is quite convenient, but you still have to walk a bit to the boat station. The room was average, not very clean, and the view from the window was lacking, so choose carefully if you mind. I stayed at a five-star hotel in San Marco on the main island last time and was dissatisfied because it was too old. I wonder if Venice is just like that. The beautiful weather and the beauty of Venice these days may make up for some of these shortcomings.
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Price per night from:AU$ 212
Posted on Dec 24, 2022
Anonymous User
Very good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
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Price per night from:AU$ 101