Explore 4-Star Hotels in Venice

What a fabulous hotel perfectly located a block from the Grand Canal and close to both the Rialto Bridge and St Marks Square.  The receptionists are outstanding and answered all of our many questions with comprehensive answers, patience and respect. Can’t rave enough about them.  The rooms are even prettier than indicated on line, with plush bedding, a large bathroom and plenty of space. Breakfast was convenient and offered a large variety of choices. Service was also exceptional. Without question - you will enjoy this full service hotel. As a bonus, there is also an elevator so you don’t have to lug your suitcase up the stairs.

We all absolutely lived it! The first impression is the super friendly staff. You have to climb quite some steps to reach the room (ard one floor of stairs? Not recommend if you have a lot of luggages) however the staff ran out and helped us to move most of the luggage's to our room. The check in time is actually quite flexible since we arrived at 1230 and the staff still allowed us to check in. The room is very spacious with clean toilets and bathroom, there are Shampoo and body washing separated and some to spare (since we ordered an extra bed in a double room) We are also very surprised about the extra bed because it is not an ordinary expandable sofa bed, but a normal bed. Apart from the nicest service we have ever received, the breakfast is also a highlight. There are tons of choices (sweets like milk pudding, croissant, fruits, normal breakfast like ham and bread) and you can order some specials from the menu. We did try their scrambled eggs and smoked salmon salad, absolutely spot on! It has to be the best breakfast I've ever had from hotel! The location of the hotel is very close to the train station, but quite some walk to piazza San Marco (ard 20 min if you didn't get lost) The hotel provide us a map so that we can find places easier, and turns out we did use this map way more than google map (Google map gets really inaccurate on the island), one service we like a lot again. Overall it's a very pleasant experience and we like the hotel very much! Definitely recommend!

A very satisfying experience! The room was spacious, bright, and comfortable. The family room was very thoughtfully designed with two shower rooms. The front desk staff were enthusiastic and provided detailed explanations. The hotel is very close to the train station, just a 3-minute walk, making it convenient to take a train to Venice. There are Chinese restaurants nearby that cater to Chinese tastes. We enjoyed delicious Wenzhou fried rice, classic fried rice, stir-fried rice cakes with beef, and tomato and egg soup. We were very happy! 🎉

The location and staff was nice. However the posted photos show fake wooden floors. In reality our room (and it seems like most rooms) had extremely old carpets. I personally am grossed out and get allergies from poorly cleaned carpets. It's an old and charming hotel, but they shouldn't lie by advertising modified photos... the giant ugly TV in the middle of the room killed the charm for us anyways. For the price I was let down. It would have been better to stay in an Airbnb... the AC didn't work great and they provided just one small bottle of water even though we were 2 people. We tried a couple times to get water from the lobby but the bottles in the complimentary drink area were usually empty. I feel bad to leave this review, but I really don't get how the ratings are so high.

The hotel is near the train station, with many dining options around. The 'Mo Yu Mian' noodle place downstairs is delicious – it's actually next door to the hotel, not part of it. This is a modern-style hotel. The photos I've shared aren't of the hotel's dining, but rather of a fantastic restaurant right next to the hotel. Their food is great and affordable. I think the hotel's price is justified because you can easily find a wonderful restaurant for dinner just by stepping downstairs in the evening. I think that's a real plus.

The hotel's location is super convenient, just a short walk from the train station. It was great not having to take a water taxi. The hotel facilities are quite old, but there are plenty of restaurants right outside. The breakfast was pretty mediocre, and the staff's attitude was generally so-so. One young man, in particular, was quite rude; when I politely explained I was communicating with Trip.com about a room issue, he snapped back, ”Why didn't you just tell us directly?” On the bright side, the gentlemen with glasses were very friendly and smiled when greeting us! While the location is indeed excellent, if you have someone to help with luggage, I'd recommend choosing a hotel in a different area to better enjoy the charm of Venice's waterways.

This is a fantastic hotel! The front desk staff were incredibly warm and welcoming, making me feel right at home. I didn't experience any of the discrimination towards Asians that some previous reviews mentioned. The facilities are great; there's a large Jiajiayue supermarket just 200 meters after crossing under the bridge, where you can buy fruits, vegetables, yogurt, and even pre-baked pizzas and bread. The hotel provides amenities like an induction cooker, oven, and utensils, which is really convenient for guests to heat up their own food! Although the room was close to the railway, the soundproofing was quite good and didn't disturb my rest. Plus, there were hardly any trains passing after 11 PM. Transportation is also very convenient; you can walk about 10 minutes from Mestre train station or take one stop on bus route 2. To get to the main island of Venice, you can also take bus route 2, which only takes about fifteen minutes to reach Piazzale Roma. The only minor drawback is that adjusting the air conditioning fan speed is a bit tricky, and I felt a little cold in the middle of the night.

Lovely hotel , very handy for airport. Nice touch to provide water and croissants to guests on welcome. Nice outdoor space with loungers by the pool, pool too icy to swim in though.. nice high ceilings in superior rooms and comfortable beds. We were impressed with the breakfast, lots of choice for continental, eggs too, a lot of effort gone to. As upper floor to room was quite hot either air con or a fan up there as standard would have made it perfect.

The room isn't big, but it's very clean. The front desk staff were warm and welcoming. The bus stop right outside is really convenient for getting to the main island, and there are lots of Chinese restaurants nearby. My only minor complaint is that it's still quite cold, and the heated towel rail was turned off.

It takes at least half an hour to get to the hotel from the main island. If you go to places further away, the return trip will take even longer. There aren't many restaurants near the hotel, but there's a supermarket where it's convenient to buy water and other necessities. The room was bad; the window offered no view, making it very oppressive. The hotel's exterior walls completely blocked the window, and there was also clutter outside. I don't know if the air conditioning was broken or if there wasn't any air conditioning at all; they provided a fan. It wasn't hot at night, but during the day, while unpacking, I was drenched in sweat. The breakfast was very limited and not very good. It was nowhere near as good as the NH Collection I stayed at a few days ago.