No.9 Dajingxiang, Gusu District, Suzhou, Jiangsu, 215005, ChinaView Hotel Details
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Guest Reviews of Manxin Hotel Suzhou Guanqian Street
9.6/10
Excellent
2376 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.7
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All reviews(2376)
Positive reviews(2353)
Reviews with photos/video(552)
Easy to get around(401)
Friendly front desk staff(254)
Close to metro(206)
Delicious breakfast(181)
Convenient for shopping(111)
Would stay again(80)
Perfect for business trips(61)
Nice toiletries(24)
Negative reviews(23)
Guest User
Manxin Twin Suite [Tub]
Stayed in Aug 2025
Family
9 review
9.5/10
Amazing
Posted on Sep 22, 2025
Big rooms for. Family. Very comfortable and nice room. Great amenities. Convenient to go everywhere. Had some issues with the air conditioner and they changed a room for us.
Xinxiang Deluxe Standard Room With Smart Voice Control, Mini Fridge, & 55-inch Screen Casting TV
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Aug 25, 2025
We booked three rooms. The hotel is situated on Guanqian Street, making the transportation incredibly convenient. The front desk staff were very welcoming, and the lobby manager was exceptionally friendly. They even granted us a late check-out until 2 PM the next day and gave small gifts to our children. Overall, highly recommended! 👍
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you sincerely for choosing our hotel and sharing such a detailed experience. We are honored to have you, your family, and your friends here. We are heartened to hear that you were very satisfied with our hotel's convenient transportation, the friendly and professional front desk staff, and the friendly service of our lobby manager. We are even more pleased that the late check-out arrangement and the thoughtful arrangements for your children added a touch of convenience and delight to your trip. Our entire team is committed to providing guests with an experience that exceeds their expectations. We have immediately conveyed your praise to our front desk and lobby team, and this recognition will fuel our continued progress. Your recommendation is the highest affirmation of our work. We will continue to uphold our customer-centric service philosophy and meticulously craft every detail. Thank you again for your kindness and sincere recommendation. The entire Manxin Hotel team looks forward to welcoming you back and providing you and your family with the same warm service as before. Best wishes!
Guest User
Xinxiang Deluxe Double Bed Room With Smart Voice Control, Mini Fridge, & 55-inch Screen Casting TV
Stayed in Sep 2025
Couple
7 review
9.5/10
Amazing
Posted on Oct 28, 2025
Very nice breakfast, staff are very friendly and helpful
Response from Property: 尊敬的賓客:您好!非常感謝您分享入住漫心酒店的暖心體驗!您對優質早餐的肯定,以及對工作人員友好態度、樂於助人精神的誇讚,讓全體員工倍感振奮與榮幸。漫心酒店始終秉持 “創造有温度的旅居空間” 的品牌理念,我們重視餐飲品質的打磨,也致力於通過員工的真誠服務傳遞關懷,力求讓每一位賓客感受到賓至如歸的温暖。未來,我們將繼續堅守這些服務優勢,持續優化餐飲體驗與服務細節。再次感謝您的支持與喜愛,漫心酒店熱切期盼您的再次蒞臨!祝您生活愉快、萬事順意
M519609****
Xinxiang Deluxe Double Bed Room With Smart Voice Control, Mini Fridge, & 55-inch Screen Casting TV
Stayed in Jul 2025
Family
9 review
10/10
Outstanding
Posted on Aug 19, 2025
Excellent choice! The hotel is conveniently located near the metro station, just a few minutes' walk away, and taxis are easily accessible. Plus, the Yiyuan Garden is right next door, perfect for a leisurely stroll. I'll definitely stay here again on my next visit to Suzhou.
Original textTranslated by Google
Response from Property: Dear guest, Hello! Thank you very much for leaving us this detailed and valuable review after your trip. Your recognition and support of our hotel is our greatest motivation to continue providing excellent service. We are delighted to learn that you rated your stay "very satisfactory" and gave such high praise to our hotel's location and surroundings. We believe it is crucial for our guests to enjoy a comfortable and convenient stay. Our hotel is located just a few minutes' walk from the subway station, and taxis are easily accessible nearby, saving you valuable time during your business trips or sightseeing in Suzhou. We are also honored that you specifically mentioned the adjacent Yiyuan Garden. Yiyuan is a tranquil gem in Suzhou, and we hope that guests can enjoy the modern conveniences of our accommodations while also being able to immerse themselves in the elegance and classical charm of Suzhou-style gardens. We are delighted that this unique experience has enhanced your stay. "I'll stay here again when I'm in Suzhou" is undoubtedly the highest compliment we can offer. We will repay your trust with consistent, enthusiastic service, clean and comfortable guest rooms, and a convenient location. Our entire team looks forward to welcoming you back. We wish you all the best and hope to see you soon!
M351432****
Delight Superior Double Bed Room With Mini Fridge & 55-Inch Screen Casting TV
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 18, 2025
The breakfast selection was rich and varied, and the entire place was spotlessly clean. The staff were incredibly friendly and provided excellent service, ensuring a very comfortable stay. The surrounding area is also incredibly convenient. We had a fantastic experience and would definitely recommend it.
Original textTranslated by Google
Response from Property: Dear guest, Hello! Thank you very much for choosing to stay with us and for sharing such a detailed and thoughtful review. Your satisfaction is the greatest recognition of our work, and we are deeply honored! We are always committed to providing guests with a high-quality accommodation experience. Therefore, we select a diverse breakfast menu and strictly control hygiene standards to ensure that every guest enjoys a healthy and delicious dining experience. At the same time, we always uphold the service philosophy of "customer first" and strive to make every guest feel warm and caring. In addition, our hotel's excellent location also provides convenient travel for you. We are pleased to have brought you a pleasant stay. Your recommendation is a great encouragement to us. We will continue to work hard to continuously improve our service quality and look forward to providing you with an even more perfect stay experience in the near future. I wish you a happy life and all the best!
_M1386755****
Xinxiang Deluxe Standard Room With Smart Voice Control, Mini Fridge, & 55-inch Screen Casting TV
Stayed in Jul 2025
Family
7 review
10/10
Outstanding
Posted on Aug 17, 2025
The rooms were great, and the overall ambiance was very pleasant. The breakfast spread was quite generous. A major highlight was the hotel's excellent location; with the subway so conveniently accessible, getting around was a breeze. We had a really enjoyable stay, and the hotel staff provided wonderful service. We even got to experience their robot delivery service!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and sharing such a wonderful experience. Your satisfaction and recognition are our greatest encouragement! We are delighted to know that you were satisfied with the comfort of your room, the hotel environment, and the quality of your breakfast. The hotel is committed to creating a comprehensive and high-quality experience for our guests, from thoughtfully designed rooms to a wide variety of breakfast options; every detail reflects our dedication. We especially appreciate your recognition of our convenient location – it truly makes your travel easier. We are also delighted that you experienced our smart room service. Introducing robot service is to add more fun and enjoyment to our guests while ensuring efficiency. Your recognition is the greatest affirmation of our innovative services! We will continue to maintain our professional and enthusiastic service standards and look forward to bringing you more surprises and convenience on your next visit. Please feel free to contact us with any needs or suggestions. We wish you a pleasant stay and all the best!
M294554****
Xinxiang Deluxe Standard Room With Smart Voice Control, Mini Fridge, & 55-inch Screen Casting TV
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 14, 2025
Absolutely delighted with my stay! The laundry service was a huge bonus, especially for a summer trip. The location is incredibly convenient for reaching all the major attractions. Getting to and from the high-speed train station by taxi was also quick and easy. Our room was spotless and comfortable. Manxin hotels always provide a worry-free experience!
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇入住蘇州漫心酒店,併為我們留下如此暖心的好評!您的滿意是我們最大的追求,很高興得知我們貼心的洗衣服務、便利的地理位置以及整潔舒適的客房為您帶來了愉快的入住體驗。夏日出行輕裝上陣尤為重要,我們很高興洗衣服務能為您帶來便利;同時酒店優越的地理位置能讓您快速抵達高鐵站及各大景點,節省寶貴時間,這正是我們為賓客提供"放心"服務的初衷。您的認可讓我們倍感榮幸,也激勵着我們繼續提升服務品質。期待在您下次蘇州之行時,能再次為您提供温馨舒適的入住體驗!祝您夏日安康,旅途愉快!
北美驴友
Manxin Twin Suite [Tub]
Stayed in Jul 2025
Family
11 review
10/10
Outstanding
Posted on Aug 15, 2025
This hotel is a tranquil oasis amidst the city's hustle and bustle. The service quality is superb; every staff member, from the manager down, was incredibly patient, meticulous, and always ready to assist with any questions. Offering complimentary laundry service during the scorching summer months is a truly rare and thoughtful amenity. This will undoubtedly be my top choice for any future visits to Suzhou.
Original textTranslated by Google
Response from Property: Dear guest, Hello! Thank you very much for choosing our hotel and for leaving us such a sincere and detailed review! We are honored to know that you enjoyed our unique, tranquil location during your stay and praised our excellent service quality. Your praise for the patience, meticulousness, and prompt responses from everyone from the hotel manager to our staff perfectly embodies our customer-centric service philosophy. Thank you especially for your appreciation of our free summer laundry service. During the scorching summer months, we hope these thoughtful touches will bring you added convenience and refreshment. Your commitment to "definitely be your first choice" is a great encouragement to us! We have passed on your encouragement to our entire staff, and it will motivate us to continue maintaining our high standards of service. We look forward to providing you with a warm and comfortable stay again on your next visit to Suzhou. We wish you a pleasant stay and look forward to seeing you again!
E3522****
Delightful Double Bed Room With Mini Fridge & 55-Inch Screen Casting TV
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 12, 2025
The hotel boasts a very convenient location, offering easy access to the subway and tour pick-up points. The rooms were clean and well-maintained, and the laundry service was a particularly thoughtful amenity. All the staff were incredibly polite, providing warm and attentive service. I was especially touched when, noticing my sore throat, a staff member even offered me their own personal chrysanthemum tea. Unfortunately, I forgot to take pictures of the room!
Original textTranslated by Google
Response from Property: Dear guest, Hello! Thank you for choosing to stay with us and for taking the time to share your experience. We are delighted to learn that you were satisfied with our hotel's location, room cleanliness, and laundry service. Your appreciation is a great encouragement to our team. We especially appreciate your praise for our staff's service attitude. Providing warm and thoughtful service is our mission, and we are deeply grateful to hear that our staff proactively offered assistance when you had a sore throat. We are committed to creating a warm and comfortable experience for every guest. We are always happy to assist you. We look forward to providing you with even more wonderful details during your next stay. Thank you again for your review, and we look forward to seeing you again!
Wuchizhitu
Standard Room
Stayed in Jun 2025
Family
13 review
10/10
Outstanding
Posted on Jul 29, 2025
Thanks for the complimentary upgrade to a superior room. Its location is fantastic, with Guanqian Street just around the corner, making it incredibly convenient for shopping and dining. Overall, a truly great experience! The photos I've shared are of some nearby eateries and shops.
Original textTranslated by Google
Response from Property: Dear guest, Hello! Thank you for choosing to stay with us and for sharing such a thoughtful review! Your recognition is the greatest encouragement to our service. We are very pleased to upgrade you to a superior room for a more comfortable stay. Our hotel is centrally located in the Guanqian Street shopping district, and the abundant shopping and dining options nearby truly add a touch of convenience to your stay. We are delighted that you were able to fully experience this advantage. Thank you especially for sharing your photos of nearby restaurants, which will provide valuable references for other guests. We are committed to providing our guests with a "home away from home" experience, and your satisfaction is our driving force for continuous improvement. We look forward to welcoming you again and will continue to provide you with excellent service and a comfortable environment. We wish you a pleasant stay!
M19176****
Xinxiang Deluxe Standard Room With Smart Voice Control, Mini Fridge, & 55-inch Screen Casting TV
Stayed in Jun 2025
Family
6 review
10/10
Outstanding
Posted on Jul 27, 2025
The hotel boasts a fantastic location right on Guanqian Street, making it incredibly convenient – everything is right at your doorstep. It's also just a short walk from the subway station. Despite being situated in a bustling and lively area, the hotel rooms were surprisingly peaceful and quiet. The staff were exceptionally warm and welcoming, which left a lasting positive impression.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and for sharing such a thoughtful review! Your satisfaction is our greatest reward. We are delighted that you highly praised the hotel's location. Maintaining a quiet and comfortable environment despite being situated in the heart of the Guanqian Street commercial district is a feature we are very proud of. Furthermore, your positive feedback regarding the warm and welcoming service from our team is a great encouragement to us. As a boutique hotel committed to providing guests with a tranquil escape from the hustle and bustle, we always prioritize: a superior location with convenient transportation, professional soundproofing to ensure a quiet environment, and warm and personalized service. Your positive feedback will inspire us to continue improving our service quality. We look forward to your next visit and hope to bring you even more delightful experiences! Have a pleasant trip!
Yigesatuodexiaokapangzi
Xinxiang Deluxe Standard Room With Smart Voice Control, Mini Fridge, & 55-inch Screen Casting TV
Stayed in Jun 2025
Business traveler
6 review
10/10
Outstanding
Posted on Jul 26, 2025
The room was decent, and the location is excellent, making it super convenient to get around. Guanqian Street is right across the street downstairs, and there's a subway station nearby. Plus, there are plenty of food options right downstairs. However, a heads-up to everyone: avoid the hot pot restaurant next door. I had a terrible experience there. The food was absolutely awful, hands down the worst hot pot I've ever had.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇入住我們酒店,並抽出寶貴時間分享您的入住體驗!我們很高興得知您對房間設施和酒店優越的地理位置感到滿意。酒店位於觀前街商圈,周邊交通便利、生活配套齊全,確實能為賓客的出行和用餐提供諸多便利。關於您提到的附近火鍋店體驗,我們深表遺憾。您的反饋非常寶貴,我們已將這一訊息記錄,未來在為賓客推薦周邊餐飲時會更加審慎。同時,我們的禮賓團隊很樂意為您提供更多本地特色餐廳的推薦,幫助您獲得更好的美食體驗。再次感謝您的真誠分享,這將成為我們完善服務的重要參考。期待您的再次光臨,我們將竭誠為您提供更優質的住宿體驗!
MoMo77💚
Superior Standard Room
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Jun 28, 2025
My stay here far exceeded my expectations! From the moment I stepped through the door, I experienced impeccable service. The front desk staff were warm and attentive, the room was spotless and comfortable, and the bedding was so soft, it felt like sleeping on clouds. The hotel's location is incredibly convenient, with an abundance of dining, shopping, and entertainment options right on its doorstep. I especially enjoyed the delicious tea from the century-old brand Sanwanchang, and the tasty treats from Shen Wansan, Caizhizhai, and Cha Yan Yue Se, all within easy reach. I will definitely choose to stay here again on my next trip!
Original textTranslated by Google
6/14
Response from Property: Dear guest, Hello! Thank you very much for choosing to stay with us and for taking the time to share such a detailed and thoughtful review. We are honored to learn that your stay far exceeded your expectations. From the warm and attentive front desk service to the comfortable and clean guest rooms, you have been treated to a relaxing, "cloud-like" experience, which is a great encouragement to our team. We are also very pleased that our hotel's prime location facilitates your travels and explorations, allowing you to easily experience Suzhou's authentic century-old brands and unique cuisine. Your recognition and support are the driving force behind our continuous improvement. We look forward to providing you with an even better experience in the near future. If you have any questions or suggestions, please feel free to contact us. We wish you a happy life and a safe journey!
M517548****
Delightful Double Bed Room With Mini Fridge & 55-Inch Screen Casting TV
Stayed in Jun 2025
Family
8 review
10/10
Outstanding
Posted on Jul 20, 2025
The hotel boasts an excellent location, right beside Guanqian Street. Shantang Street and Pingjiang Road are also just a short taxi ride away. My room was clean and quiet, and even food deliveries were brought directly to the room by a robot. The service at the hotel was exceptional. The mini-fridge in the room came with complimentary drinks, which were restocked daily. They also offered free laundry service and even provided a snack pack for the children. These thoughtful details made the stay incredibly comfortable and welcoming. Thumbs up!
Original textTranslated by Google
Response from Property: Dear guest, Hello! Thank you sincerely for choosing our hotel and sharing your thoughtful and thoughtful stay experience! We are delighted to hear that you are satisfied with our hotel's prime location. Located near Guanqian Street, with convenient access to attractions such as Shantang Street and Pingjiang Road, it truly adds a touch of convenience to your Suzhou trip. We are even more pleased that you praised the cleanliness and quietness of our rooms, as well as our smart room service. Thank you especially for noticing our thoughtful touches: the daily replenished mini-bar, free laundry service, and snack packs for children. These thoughtful touches embody our "guest-first" service philosophy, and ensuring you feel comfortable and warm is our greatest achievement. Your five-star review and likes are a great encouragement to us! We will continue to maintain our high standards of service quality and continuously improve every detail. We look forward to providing you with an experience that exceeds your expectations on your next visit to Suzhou. We wish you and your family happiness and look forward to seeing you again!
Yingyingmantou
Delightful Double Bed Room With Mini Fridge & 55-Inch Screen Casting TV
Stayed in Jun 2025
Other
53 review
9.2/10
Great
Posted on Jul 13, 2025
The location of staying at Manxing Hotel this time is really great. The commercial supporting facilities around this store can be found not far from the subway. The service staff is very thoughtful and the sense of active service is very strong.The only bad point is that the sound insulation is relatively poor at night, and sometimes the sound of robots can be heard.And the pillow may be slightly lower, and everything else is perfect.
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Manxin Hotel and taking the time to share such detailed feedback. We are very happy to learn that you are satisfied with the hotel's location, surrounding facilities and staff services. Your recognition is a great encouragement to our team. Regarding the sound insulation and pillow comfort you mentioned, we have recorded and fed back to the relevant departments as soon as possible. We will actively optimize and improve, and strive to provide guests with a quieter and more comfortable rest environment. If you come again, please let us know your needs in advance. We will arrange a more suitable room for you or provide pillow options to ensure that you have a more perfect stay experience. Thank you again for your sincere suggestions, which help us make continuous progress. I look forward to having the opportunity to serve you again in the near future. I wish you a pleasant journey and good health!