"The room was upgraded, the hotel facilities were nice, and the view was great. However, here are some disappointments: 1. The time allotted for the activities was too short. I'd recommend specifying the actual time. I had planned a full day. For example, the meditation activity was listed as one hour, but it was actually less than 15 minutes. The Eight-Section Brocade activity was listed as 30 minutes, but it was only 10 minutes. If I had known this would happen, I wouldn't have made the time to plan it. I'm impressed. 2. The outer cloth bag for the sachet was gone, leaving only a thin inner bag. You should cancel this activity. I was also disappointed. 3. Breakfast was incredibly basic. Both days, it was the same lobster noodles per person. On the second day, I was really glad I only booked two nights, otherwise I wouldn't have known what to eat. 4. We ordered horse meat for dinner, which was delicious. The waiter's professionalism was at best acceptable. When the pot was brought over, I asked if they wanted to light it. They did, and the lid was removed. I saw white smoke coming out. I went back to the waiter and asked if it was ready to cook. The waiter said, ”Okay, I'll open the lid.” I have no idea what kind of service this is. 5. Then, late at night, I heard a loud noise from the room. I called front desk and was put on hold for over 20 minutes. I called again, but it seemed like there was no handoff. I don't know what happened, so I explained it again and was put on hold for another 10 minutes in the middle of the night. 6. When checking out, they asked a day in advance if they could check out late, but they told me to come back that morning (and I wouldn't see the room status the next day?). They also said if it wasn't possible then, they could just say no extension. I couldn't handle that, so I checked out right away at 10:00. There was also a hiccup when checking out. I thought the black leather case was a souvenir, so I gave it back to the front desk. They took the card and then held it out again. I was speechless. They said, ”Why don't you just use paper? If I knew my leather case had been touched by so many people, I wouldn't have used it.” Overall, the hardware is 90+, but the software (including service, content settings, etc.) is barely a passing grade."