Sheraton Hotels in Xi'an

The location is incredibly convenient! Right outside Exit B of Longshouyuan Station on Metro Line 2, you'll find the hotel. This was a lifesaver for someone like me who easily gets lost! It's quick and easy to get to the Bell Tower, Muslim Quarter, and the high-speed train station. The hotel definitely has a classic, 'old-money' charm. Initially, I thought the facilities might be a bit dated, but they are actually very well-maintained. Overall, the service was truly commendable. As soon as you approach the hotel, staff are there to help with your luggage, and the front desk handled things very smoothly. What truly impressed me was the exceptional daily housekeeping. Whether we were in the room or not, they would consistently come to replace disposable amenities and towels, and tidy up. Another highlight for me was the heated swimming pool. We brought our child on this trip, and they went there every single day! Even though it was a bit chilly these past few days, the heated pool meant it didn't affect our enjoyment at all. Overall, it's definitely worth recommending. It might not be the best fit for young people seeking the latest tech gadgets or a super modern feel, but it's very suitable for family trips or business travel.

Great and helpful staffs. The hotel is nice and extremely comfortable. The location is not too far from the Bell Tower, you can just book an e-hailing service with an average of about 12 yuan.

Sheraton Xi'an really hit the spot! My room was super comfy and had a good view of the city. But the real star was Candy at the reception. She was super friendly and helped me out with everything from local tips to booking rides. Made my stay super smooth. The food was solid, especially the breakfast buffet. Overall, Sheraton Xi'an was a great stay. Highly recommend it if you're in town. Big shoutout to Candy for making my trip awesome!

This time I stayed at Sheraton, and the experience was very good. First of all, the hotel facilities are very new. The exclusive room I stayed in is larger than the general room or even the executive room. When checking in, I met the staff Ms. Helen, who patiently introduced the differences and advantages of the hotel rooms to me. The processing speed was also very fast. After checking in, she tried her best to meet our accommodation needs, which was very nice. The room service staff Zhao Xiaoning was also very serious. He always cleaned the room every day and was friendly. Finally, I would like to praise Mr. Guo Jiabao, a hotel staff member. During the few days of stay, Mr. Guo greeted me with a smile every time, and I felt the real five-star service quality. Next time I have the opportunity to go to Xi'an again, I will choose this Sheraton.