Zhangjiajie Longxiang International Hotel (Tianmenshan Cableway) Reviews
Zhangjiajie Longxiang International Hotel (Tianmenshan Cableway)
Building 3, Phase 2, Weile Yuhuayuan, Yongding District, Zhangjiajie, Hunan, ChinaView Hotel Details
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Guest Reviews of Zhangjiajie Longxiang International Hotel (Tianmenshan Cableway)
9.2/10
Very Good
977 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.1
Service9.3
Cleanliness9.2
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All reviews(977)
Positive reviews(954)
Reviews with photos/video(439)
Delicious breakfast(150)
Convenient parking(122)
Friendly front desk staff(122)
Close to scenic area(76)
Perfect for business trips(48)
Good air conditioning(41)
Luxurious(14)
Negative reviews(23)
M422348****
Business 2-bed Room
Stayed in Aug 2025
Other
5 review
10/10
Outstanding
Posted on Sep 10, 2025
**Location:** The hotel is very close to Tianmen Mountain, making it incredibly convenient for getting around.
**Facilities:** All the facilities are quite new, and the ventilation system works perfectly.
**Cleanliness & Service:** Excellent! There was absolutely nothing to be dissatisfied with. The front desk staff were also very helpful and answered all our questions.
**Overall:** Extremely satisfied, definitely a 5-star rating!
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Response from Property: 親愛的賓客您好!非常感謝您的入住與讚賞!您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱枕,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!
M757768****
Business 2-bed Room
Stayed in Aug 2025
Business traveler
1 review
10/10
Outstanding
Posted on Sep 8, 2025
My stay here was excellent. The room was spacious, and the facilities were new and very functional. There are plenty of dining options around the hotel, and it's very convenient for getting around. The hotel breakfast offered a wide variety of choices, and the taste was quite good. Overall, an excellent hotel.
Original textTranslated by Google
Response from Property: 尊敬的旅客,您好! 張家界龍翔國際酒店感謝您的入住!龍翔國際大酒店地處張家界市火車站附近,交通非常便利,距天門山國家森林公園索道下站僅5分鐘車程!,地理位置絕佳。龍翔國際大酒店以嶄新的面貌,熱情的態度,周到的服務,迎接八方來客。 我們會以更加熱情,更加專業的服務,期待您的再次光臨!祝您生活愉快!
M2bryyrt5****
Business 2-bed Room
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 7, 2025
I booked this hotel for a friend. After checking out, my friend couldn't stop raving about how great it was. They mentioned that the room facilities and amenities were brand new. Plus, breakfast was provided upon check-in. My friend accidentally left an item behind during check-out, and the front desk staff immediately called and even helped mail it back. My friend insisted I leave a five-star review. Highly recommended!
Original textTranslated by Google
Response from Property: 親愛的翔友,您好!感謝您的入住與誇獎,酒店秉承“為顧客提供最具品味價值和服務的精品酒店”的經營理念,熱忱歡迎天下賓客的到來,您的滿意是我們的榮幸也是我們服務的源動力,您反饋的隔音問題已向上級彙報,我們一定會繼續努力,力爭做得更好期待您的下次入住哦!祝:旅途愉快,想念您的龍翔人!
M377427****
Business 2-bed Room
Stayed in Aug 2025
Other
2 review
10/10
Outstanding
Posted on Sep 6, 2025
The hotel overall was quite good. The room was spacious and spotlessly clean, and the service was also excellent. Additionally, the front desk staff provided us with a detailed travel guide during check-in, and they even offered complimentary breakfast. We absolutely loved it – a truly satisfying stay.
Original textTranslated by Google
Response from Property: 親愛的賓客,很高興能為您服務,用心服務是酒店員工的服務宗旨, 出門在外,住的舒心是每位賓客的期望,也是酒店的終極目標,我們會再接再厲,相信通過我們的不斷努力,會讓您的下次入住更加舒適,期待您的再次光臨,祝您生活愉快!!
M490636****
Business 2-bed Room
Stayed in Aug 2025
Other
1 review
10/10
Outstanding
Posted on Sep 4, 2025
My stay at this hotel was fantastic, offering great value for money. The front desk staff was incredibly friendly and welcoming during check-in, not only upgrading our room but also providing complimentary breakfast. Hotel parking was very convenient and free of charge. Overall, a truly great hotel!
Original textTranslated by Google
Response from Property: 敬的賓客您好!看到您的好評真的是好激動呢,而且還這麼認可我們的服務,酒店追求的就是為每位賓客提供最為貼心細緻的服務,為每位貴客帶來超值的體驗,龍翔國際酒店是一個富有年輕活力的酒店,酒店以簡約的風格、温馨體貼的服務向賓客們展示酒店的獨特魅力,您的點評是對酒店最大的支持與鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇。
M349430****
Business 2-bed Room
Stayed in Aug 2025
Other
3 review
10/10
Outstanding
Posted on Sep 2, 2025
The hotel was very clean. The front desk staff even offered complimentary breakfast. The room was also very comfortable. Parking was very convenient, with both above-ground and underground options, all free. The breakfast was pretty good too. Highly recommended.
Original textTranslated by Google
Response from Property: 親愛的翔友,您好!感謝您的入住與誇獎,酒店秉承“為顧客提供最具品味價值和服務的精品酒店”的經營理念,熱忱歡迎天下賓客的到來,您的滿意是我們的榮幸也是我們服務的源動力,我們一定會繼續努力,力爭做得更好期待您的下次入住哦!祝:旅途愉快,想念您的龍翔人!
M250bg8tv****
Tianmenshan Scenic Double Bed Room (with Comfort Bedding And Movie VIP)
Stayed in Aug 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Sep 2, 2025
The receptionist was very friendly, and the hotel's central location made it super convenient for getting around. I would definitely stay here again.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店並給予好評!您的滿意就是對我們最好的肯定與激勵,龍翔人致力於為您提供親切周到的入住體驗,真誠期待您的再次光臨!
M870467****
Business 2-bed Room
Stayed in Jul 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Aug 31, 2025
The hotel is ideally located right next to Tianmen Mountain, making it incredibly convenient to reach both the scenic area and the city center. Plus, there are plenty of dining options just downstairs.
Original textTranslated by Google
Response from Property: 親愛的翔友,您好!感謝您對龍翔的肯定,我們一直致力與為賓客提供滿意加驚喜的服務,微笑您、快樂我,您的微笑是我們工作的動力,您的滿意是對我們服務的成功,我們會不斷努力,令每位來客旅途盡善其美,期待您的再次入住!
M530744****
Business 2-bed Room
Stayed in Jul 2025
Other
4 review
10/10
Outstanding
Posted on Aug 30, 2025
The hotel is very easy to find, conveniently located right next to the bus and train station. It's also about a 10-minute walk to the Tianmen Mountain Scenic Area. The rooms are relatively new and quite spacious. The hotel staff were very friendly and helpful, providing prompt service. We were also offered a complimentary breakfast, which was quite good with a wide variety of options. Overall, it was a very pleasant stay.
Original textTranslated by Google
Response from Property: 親愛的賓客,您好!非常感謝您對我們服務的認可,您的滿意是給予我們最大的肯定,我們一定會繼續保持優質的服務,讓每一位到張家界龍翔國際酒店的客人不虛此行,給您的旅途增添一點快樂,期待您的再次回家
DaryM
Deluxe Queen Room
Stayed in Jul 2025
Couple
2 review
6.5/10
Posted on Sep 2, 2025
We ordered mountain view no smoking room and got a room with the view to the building and smell of cigarettes. With yellow spots on the walls and floor. It was disgusting.
We asked them to change the room. They did. It took some time because turned out that this hotel don’t really have mountain view and also people are smoking everywhere here. In the end we got a room on the family floor and doesn’t smell as bad as previous rooms. But funny thing even on this floor with all “No smoking” signs there are ashtrays everywhere. And people are smoking. A lot. In the lobby as well 10 “No smoking” signs and people are smoking non stop.
So, to be short, be aware that if you are booking a room in this hotel and you want to get clean non smoking room you won’t get it.
Breakfast also is not for tourists, they don’t have coffee there.
Thank you that they changed the room, but I won’t coming back to this hotel.
Response from Property: 尊敬的賓客:您好!首先,我們對您在入住期間遇到的問題表示誠摯的歉意,我們非常重視您的反饋,對您反饋的問題積極採取改進措施,加大查房力度,同時將加強員工培訓,確保每位客人的需求都能得到及時妥善的處理,我們承諾會持續改進我們的設施和服務,以確保每位客人都能享受到最佳的住宿體驗,非常感謝您的反饋,這將幫助我們不斷改進和提升服務質量,我們期待有機會再次為您服務,並希望屆時能給您帶來更加滿意的體驗,再次為給您帶來的不便表示歉意,祝您生活愉快
M512791****
Deluxe Queen Room
Stayed in Jul 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 22, 2025
The hotel room was very spacious and spotlessly clean, with excellent facilities. I booked it because of a power outage at home, and it's just a stone's throw away. Check-in was swift, the air conditioning was powerful, and the service was incredibly warm. They even upgraded me to a deluxe room and offered a complimentary late check-out. A truly wonderful hotel, I had a very comfortable stay!
Original textTranslated by Google
Response from Property: 親愛的翔友,您好!感恩遇見,龍翔所有的家人衹有一個願望,就是希望所有入住我們家的客人都能住得舒適、開心,能換來您的一聲讚美,什麼都是值得的,我們用心工作,用心服務,衹要您開心就好,龍翔人也期待與您下次美麗的邂逅····
M29k9hd7q****
Business 2-bed Room
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Aug 6, 2025
This is a really nice hotel. The rooms were very clean, and the staff were friendly and helpful. There are plenty of supermarkets and restaurants nearby, and the Tianmen Mountain Cableway is just a short distance away. Plus, it's very close to the airport, making it extremely convenient.
Original textTranslated by Google
Response from Property: 親愛的賓客,很高興能為您服務,用心服務是酒店員工的服務宗旨, 出門在外,住的舒心是每位賓客的期望,也是酒店的終極目標,我們會再接再厲,相信通過我們的不斷努力,會讓您的下次入住更加舒適,期待您的再次光臨,祝您生活愉快!
M405383****
Business 2-bed Room
Stayed in May 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 8, 2025
The hotel boasts a very convenient location with easy access to transport. Rooms are clean, tidy, and well-appointed. The front desk staff are friendly and provide excellent service. Guests can also enjoy free laundry facilities. The breakfast offers a great variety, rooms are spacious, and the air conditioning is very effective.
Original textTranslated by Google
Response from Property: 尊敬的貴賓您好!在張家界的這片奇妙的山水中能相遇已經是一種緣分,感謝您對龍翔的滿意,讓全體的小龍人倍感開心,我們會繼續保持這種初心,砥礪前行,希望能再次相見,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
M499183****
Business 2-bed Room
Stayed in May 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 2, 2025
The room was excellent – spacious, clean, and tidy. The air conditioning worked well, and the Wi-Fi was fast. Complimentary breakfast was provided, offering a wide variety of delicious options. The hotel offers free parking with ample spaces. The front desk staff were incredibly warm and attentive, even providing great recommendations for local attractions. Its location is fantastic, very close to Tianmen Mountain and within walking distance. Transportation is also very convenient. Highly recommended!
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your recognition. Every need of our guests is what we strive to achieve. We will work even harder to create a better service standard and look forward to your next trip, where we can provide you with an even more perfect service.
M478665****
Deluxe Queen Room
Stayed in May 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 27, 2025
The hotel's location is fantastic, right by the train station, and just a 10-minute walk to the Tianmen Mountain ticket office. The front desk staff was very friendly and welcoming during check-in, and they even offered complimentary breakfast. Overall, I had a great experience and would definitely recommend this hotel.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for your recognition of our service. Your satisfaction is our greatest affirmation. We will continue to maintain our high-quality service, ensuring that every guest at Zhangjiajie Longxiang International Hotel has a worthwhile trip and adding a touch of joy to your journey. We look forward to welcoming you back again!