Guest Reviews of DoubleTree by Hilton Zhuhai Hengqin
9.5/10
Outstanding
3143 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(3143)
Positive reviews(3091)
Reviews with photos/video(858)
Friendly front desk staff(361)
Delicious breakfast(263)
Clean pool(87)
Great swimming pool(87)
Fantastic river view(47)
Delicious buffet(32)
Has facilities for children(25)
Has an infinity pool(21)
Negative reviews(52)
༄juejian®
King Guest Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 29, 2025
Service is good.the staff Lore is very helpful for me
Response from Property: 尊敬的客人您好,珠海橫琴希爾頓逸林酒店向您表示最誠摯的問候!很高興看到您對入住體驗感到滿意,對此我們表示感謝。我們已將您的表揚第一時間轉達給了員工,我們會一如既往不斷為我們尊貴的賓客提供優質的入住體驗。您的認可是我們最大的動力,希望不久之後能與您再次相遇,祝您旅途順利,生活愉快!
Hayls
Twin Guest Room
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Mar 25, 2025
We had a fabulous stay at this hotel, great location and very clean. The staff were very helpful especially Eva Wu at front desk! Eva was very attentive and provided a lot of information about the hotel and nearby area, also treat my son cookies and he loved it!!!
Response from Property: Dear guest, thank you for choosing to stay at DoubleTree by Hilton Zhuhai Hengqin and taking the time to share your experience so carefully. As a distinguished guest of the hotel, your recognition of us has always been our goal and motivation! I am glad that you and your family spent an unforgettable and happy time here. From the lines between the lines, I seem to feel the atmosphere surrounded by warmth and happiness. We will continue to work hard to bring our guests a more perfect experience! I wish you good work and a happy life!
so fong vicky
Twin Guest Room
Stayed in Jan 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Feb 26, 2025
restaurant and front desk guys they are very good service and kindly help us to enjoy a trip. we will come back again next time. see you
Response from Property: 尊敬的客人,感謝您選擇下榻珠海橫琴希爾頓逸林酒店並利用寶貴時間如此細緻用心地分享您的體驗。感謝您對我們服務方面的認可,我們會不遺餘力地繼續努力,為客人帶來更加完美的體驗!祝您工作順利,生活幸福美滿!
falxon AScending
Egyptian Lovely God Doubletree Twin Room
Stayed in Jan 2025
Family
13 review
10/10
Outstanding
Posted on Feb 28, 2025
Very delicate and professional ,facilities was new and the design was marvelous
Response from Property: 尊敬的賓客,非常感謝您選擇珠海橫琴希爾頓逸林酒店,並花費寶貴的時間給予我們好評。我們非常榮幸得知酒店的服務及設施為您帶來了滿意的入住體驗,這也是我們一直以來努力和追求的目標。再次感謝您的讚賞與喜愛,酒店每位員工都真誠地期待與您的下一次見面!
狄先生
Family Connecting Room
Stayed in Feb 2025
Traveling with friends
19 review
10/10
Outstanding
Posted on Mar 16, 2025
Good location free parking. Breakfast good. Hotel cleanliness good
Response from Property: 尊敬的賓客,感謝您選擇珠海橫琴希爾頓逸林酒店。很榮幸獲得您對酒店服務及早餐的好評,我們每一位員工都非常樂意為您提供貼心備至的服務,為您帶來賓至如歸的入住體驗。您的滿意,就是對我們最大的嘉許,也是我們不斷進步的動力。期待您的再次光臨。
Guest User
King Guest Room
Stayed in Dec 2024
Solo traveler
6 review
8.0/10
Very Good
Posted on Jan 8, 2025
Service is nice. Close to border. Clean room. Nice view. Restaurants and convenient stores nearby.
Response from Property: Dear guest, thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Zhuhai Hengqin. We are very delighted that you generally enjoyed our overall image, we will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Yuen Mei Wendy
Twin Guest Room River View
Stayed in May 2025
Family
3 review
8.0/10
Very Good
Posted on Jul 4, 2025
Nice and tidy hotel, with pleasant front desk officer. There was welcome cookie which are very yummy and warm.
The breakfast was international , but I would suggest to have traditional bacon and hash brown.
The flushing water was the only problem I have with this hotel. Other than that, everything seems great!
Response from Property: 尊敬的顧客,感謝您入住珠海橫琴希爾頓逸林酒店!我們很高興您能獲得舒適滿意的入住體驗並感謝您對於酒店服務的認可。同時也感謝您對早餐菜品及客房設施提供建議,我們已傳達至相關部門。酒店團隊成員致力於用温暖的待客之道提供卓越的服務體驗。您的認可是我們最大的動力,希望不久之後能與您再次相遇,祝您旅途順利,生活愉快!
Lim
King Guest Room
Stayed in Oct 2024
Business traveler
7 review
10/10
Outstanding
Posted on Jan 18, 2025
The reception is not at the ground floor. You need take take the lift to reception. The hotel is very nice and comfortable. The hotel will help u keep the luggage if you reached earlier.
Response from Property: 尊敬的賓客,非常感謝您選擇下榻珠海橫琴希爾頓逸林酒店!感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們很榮幸能為您提供最優質及多元化的服務。非常歡迎您無論出差或是旅行選擇我們酒店!春節期間我們提供來回長隆海洋王國的穿梭巴士(1.28除夕-2.4初七),也提供美味的年夜飯和新春下午茶,歡迎您和家人前來品鑒,祝您一切順利!
Guest User
King Guest Room
Stayed in Apr 2025
Couple
5 review
10/10
Outstanding
Posted on Jul 24, 2025
It is right next to the Macau border crossing. Super convenient if you are staying in Zhuhai and exploring Macau. It’s a relatively new hotel with delightful room.
Response from Property: 尊敬的客人,珠海橫琴希爾頓逸林酒店坐落於橫琴粵澳深度合作區,坐擁澳門及橫琴天沐河景觀,毗鄰橫琴口岸,步行5分鐘可達。酒店交通便利,僅需10分鐘車程便可到達長隆海洋王國和珠海國際會展中心,25分鐘車程可到達珠海金灣機場。非常歡迎您無論出差或是旅行選擇我們酒店,真誠期待您的光臨,祝您出行愉快!
Guest User
King Guest Room
Stayed in Apr 2025
Traveling with friends
10 review
8.5/10
Very Good
Posted on May 11, 2025
Location nears Hengqin custom, just 12mins walk which is very convenient. Service is good. However, the room got the smoky smells which is doesn’t feel very good.
Response from Property: 尊敬的賓客您好!非常感謝您選擇下榻珠海橫琴希爾頓逸林酒店,並分享您的入住感受!顧客至上是我們服務的宗旨,提供優質及多元化服務是我們的承諾。如入住期間遇到任何問題可隨時反饋至我們酒店,以便第一時間幫您解決問題。我們致力於為您提供親切周到的入住體驗,真誠期待您的再次光臨!
Guest User
Twin Guest Room
Stayed in Mar 2025
Couple
1 review
9.0/10
Great
Posted on Apr 19, 2025
so good
Response from Property: 尊敬的賓客,感謝您選擇入住珠海橫琴希爾頓逸林酒店。很高興您喜歡我們温馨舒適、熱情好客的服務,我們每一位員工都非常樂意為您提供貼心備至的服務,為您帶來賓至如歸的入住體驗。您的滿意,就是對我們最大的嘉許,也是我們不斷進步的動力。期待您的再次光臨。
Guest User
Twin Guest Room River View
Stayed in Mar 2025
Family
6 review
10/10
Outstanding
Posted on Apr 22, 2025
Our family had a lovely stay at the Hilton Zhuhai Hengqin. The staff there were all very welcoming and friendly. We had decided to extend our stay and it was done without a hassle. Special thanks to the staff Aries Yu for his help.
Response from Property: 尊敬的賓客,感謝您選擇入住珠海橫琴希爾頓逸林酒店。很高興您喜歡我們温馨舒適、熱情好客的服務,我們每一位員工都非常樂意為您提供貼心備至的服務,為您帶來賓至如歸的入住體驗。您的滿意,就是對我們最大的嘉許,也是我們不斷進步的動力。期待您的再次光臨。
Guest User
King Guest Room
Stayed in Oct 2024
Family
20 review
10/10
Outstanding
Posted on Feb 11, 2025
booked during the air show zhuhai2024, service was nice and welcoming
Response from Property: 尊敬的賓客,感謝您選擇入住珠海橫琴希爾頓逸林酒店。感謝您對於酒店住宿服務給予的好評,希望您能繼續支持我們,我們會繼續努力為您帶來更優質的服務體驗。您的支持是我們進步的動力,希望不久之後能再次和您相遇,祝您旅途順利,生活愉快。
Guest User
Twin Guest Room
Stayed in Nov 2024
Couple
1 review
8.0/10
Very Good
Posted on Jan 1, 2025
Comfortable room but confuse light system
Response from Property: Dear guest, thank you for choosing DoubleTree by Hilton Zhuhai Hengqin on your recent visit to Zhuhai and taking time to post feedback. We have noted the light system did not meet your satisfaction during your stay. We would like to apologize for the inconvenience caused. We have discussed your feedback with the department heads concerned, to take the corrective measures for overall improvement. We appreciate your patronage and look forward to welcoming you back at your next stay in Zhuhai.
dw301
Twin Guest Room River View
Stayed in May 2025
Traveling with friends
25 review
10/10
Outstanding
Posted on Jun 15, 2025
Great location very close to hengqin port. Great value for cheap price.
Response from Property: 尊敬的賓客,非常感謝您選擇下榻珠海橫琴希爾頓逸林酒店!感謝您在百忙之中抽空對您的入住體驗進行點評和分享給其他賓客,您的耐心和細緻點評是對我們服務最大的肯定,也是促使我們去做的更好的源源不斷的動力。我們非常珍視每一位來到我們酒店入住的客户體驗,給您帶來良好的服務體驗是我們的服務宗旨和首要任務。我們會不斷優化我們的服務和產品給您帶來更好的體驗,更難忘的入住經歷,真誠期待您的再次光臨,祝您出行愉快,工作順利!