Ruby Mimi Hotel Zurich Reviews

Response from Property: Hey Zhang Jiacheng,We appreciate you taking the time to share your experience with us. It's wonderful to hear that you found our location so convenient for exploring Zurich, whether that's heading to Bahnhofstrasse, exploring the old town, or visiting the Zurich Polytechnic Institute. We're all about providing a central location to help our guests make the most of their visit.We're also pleased to hear that you found the room clean and tidy, and that the size suited your preferences. It's great to hear you made the most of your drinking voucher by trading your daily cleaning for it and enjoyed a drink at the bar.We hope to have the pleasure of welcoming you back again to Ruby Mimi in the future.Your Ruby Mimi Team

Response from Property: Hey c‍o‍c‍o‍～,Thank you for sharing your experience at Ruby Mimi. We're delighted to know you appreciated our central location with a nice view of Zurich. It's great to hear you enjoyed the unique features of our rooms, such as the speakers, and found our facilities new and clean.We understand your point about the room size. Our rooms are designed to be compact yet comfortable, reflecting our Lean Luxury philosophy. However, if you need more space, particularly for luggage, we recommend our larger Loft or Wow rooms for your next visit. These offer additional room to move around and may better suit your needs.We're glad we could assist you with the window situation - our team is always ready to help make our guests' stays as pleasant as possible.Looking forward to welcoming you back to Ruby Mimi on your next trip to Zurich.Your Ruby Mimi Team

Response from Property: Hey Kean Lee,Thank you for taking the time to share your experience with us. It's wonderful to hear that you felt warmly welcomed from the moment you stepped foot into Ruby Mimi, especially by Mojo. Our team is always here to make our guests' stays as comfortable and convenient as possible. We're also glad to know that you appreciated the central location of our hotel. As you've mentioned, our location is indeed a great starting point for exploring the vibrant city life of Zurich.Your comment about the unique attic look of your room and the view of Zurich's old town is also much appreciated. We've made an effort to create a space that is unique, comfortable, and offers a great view of the city.We hope to have the pleasure of welcoming you back to Ruby Mimi in the future. Your Ruby Mimi Team

Response from Property: Hey Sunshine,Thanks for the kind words. Great to hear the location worked well for you and that our hosts made a good impression. Being right by the main station puts you in the middle of Zurich’s buzz, which makes Ruby Mimi a handy springboard for city strolls, riverside walks, and quick trips across town.Nice spot about the drink perk, too. Skipping housekeeping for three days and enjoying a tipple at the bar fits neatly with our Lean Luxury approach, keeping things simple while adding a little treat along the way.We appreciate your feedback and look forward to seeing you back for another easy city break soon.Your Ruby Mimi Team

Response from Property: Hey Sunshine,Thanks a lot for the lovely review. We’re really glad you enjoyed the central location and found the room spotless and modern – that’s exactly the blend of comfort and Lean Luxury philosophy we aim for. Being right in the middle of Zurich’s buzz makes Ruby Mimi a handy base for exploring the city, and it’s great to hear that worked well for you.About check-in: our self check-in is designed to be quick and simple as part of our Lean Luxury philosophy, with our hosts always around to jump in if needed. We appreciate your note about the welcome and your understanding.We’d be happy to see you back at Ruby Mimi for another cosy stay with down-to-earth service and a central location that keeps the city at your doorstep.Your Ruby Mimi Team

Response from Property: Hey Sunshine,Thank you for sharing your experience with us. We're sorry to hear that your stay at Ruby Mimi didn't meet your expectations, as we aim to provide a comfortable and enjoyable stay for all our guests.We understand your concerns about housekeeping. As part of our commitment to the environment, we offer our guests the option to choose between daily or every three-day room cleaning. Choosing the latter option even comes with a complimentary drink.Regarding amenities, our Lean Luxury philosophy focuses on providing essential services, with communal amenities like Galleys and a 24/7 bar. Our hosts are available round the clock to assist with anything you might need during your stay.We're disheartened to hear about your experience with our team. We pride ourselves on our down-to-earth service and friendly hosts, and we're sorry if this wasn't your experience. We have forwarded your feedback to our on-site team to continue improving our service.We hope you'll consider giving us a second chance to show you the true Ruby Mimi experience. We appreciate your feedback and will take it into account as we continually strive to improve our service.Your Ruby Mimi Team

Response from Property: Hey Sunshine,Thank you for your fantastic review. We're thrilled to hear that you enjoyed your stay at Ruby Mimi and found our location to be ideal. Being in the heart of Zurich, we indeed offer easy access to the city's vibrant life and main transport links, such as the Zurich Central Station.We're also delighted that you had a good experience with our friendly team and enjoyed the vibe at our check-in bar. It's our aim to create a relaxed and welcoming atmosphere for all our guests. We appreciate your high recommendation and can't wait to welcome you back for another great stay.Your Ruby Mimi Team