Posted on Aug 27, 2026|Family Triple Room
Guest UserThe hotel was very crowded, and there was a wait for check-in. However, while waiting, the front desk gave us temporary room cards so we could visit Panmen.
The pool was the most crowded spot, with many coaches giving lessons both indoors and outdoors. It was swarming with people, and they splashed water everywhere without regard for others. It was only less crowded around noon and early in the morning.
The breakfast was good and served until 10:30 AM. Although there was no announcement before closing, the local specialties were all delicious, and the fruit was very sweet. The only fresh juices available were carrot and cucumber.
However, during our stay, there was renovation work on the floor above us, specifically floor drilling during nap time, with no prior communication. The assumption that guests wouldn't be in their rooms was very disappointing. We called the front desk to complain about the noise, and they kept saying they would look into it, but nothing was done. Eventually, my family had to go upstairs themselves to ask the workers to stop. Afterwards, the duty manager came to apologize and asked if the renovation could continue for just another hour... I almost laughed out loud. We paid to stay here, not to listen to construction noise. They finally offered a welcome fruit basket as an apology, which was also quite amusing, as other hotels provide welcome fruit upon check-in, but here you only get it if something goes wrong.
Neither during check-in nor check-out were we asked if we had a car, nor were we informed that we needed to scan a QR code for free parking. It was also difficult to reach the front desk by phone, as it often rang for a long time without anyone answering.
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Price per night from:DKK 273
Posted on Jul 6, 2026
Anonymous UserThe hotel is a bit far from the city center, but it's conveniently located if you're planning to visit the nearby mountains or Taihu Lake. Right next to the hotel is a shopping mall with a Cha Yan Yue Se (tea house), making dining and shopping very convenient. Although this is a Marriott extended-stay brand, we discovered it's a hidden gem for families with kids. During the May Day holiday, they had daily kids' activities. On our check-in day, we participated in a kite-painting activity at the lobby bar, and after painting, we flew the kites on the lawn in front of the hotel. My child had an absolute blast!
We were assigned the smallest suite and received complimentary welcome desserts. The front desk staff, noticing we had a child, proactively sent kids' toiletries to our room, which felt like a very thoughtful touch. The room is equipped with a refrigerator and microwave, perfectly meeting the needs of an extended stay.
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Price per night from:DKK 349
Posted on Oct 8, 2025
Spongebobsquarepants
Five-Day Stay in Nanjing
Check-in Experience
We arrived early at around 6 AM due to the difficulty of booking train tickets during the holiday season. Although check-in was at 3 PM, the staff kindly accommodated us with an early check-in for an additional fee.
Accommodation
We stayed in two types of rooms during our visit:
Single Room - Spacious and located in a peaceful, quiet area of the property.
RV Room - Situated near the camping area where families and friends gather around a large bonfire for singing, BBQ, and games.
**Ratings**
Staff: 8/10 - Friendly and accommodating throughout our stay.
Shuttle Service: 10/10 - The driver was exceptionally pleasant and always smiling. Since my daughter has asthma and walking long distances is difficult for her, we frequently requested shuttle service between locations. This was especially helpful as ride-share drivers typically drop off at the entrance, which is quite a walk from the rooms and facilities.
Breakfast: 10/10 - Excellent variety of traditional Chinese dishes. They were accommodating when my husband requested takeout.
Cleanliness: 10/10 - Both rooms were clean, including the beds, towels, and bathrooms. As my daughter’s asthma is triggered by dust, I was pleased that the rooms were clean enough that she didn’t experience any sneezing or symptoms. We all slept well for the entire five days.
**Things to Consider**
It’s highly recommended to have your own car, as the property is quite far from the city center.
If you enjoy nature and outdoor activities, this place is ideal. Activities include:
- ATV rides
- Fishing area
- Playground (note: adults are charged rather than children, so it’s more economical for only one adult to enter)
- Small animal area featuring rabbits, ostriches, and llamas (15 RMB entry)
- Train ride (30 RMB)
The coffee shop has a wonderful atmosphere and aesthetic appeal, making it popular for photos. The property itself is spacious and perfect for leisurely walks. There’s also a temple nearby, approximately 20 minutes away by car.
**Challenges We Faced**
My daughter developed a fever and experienced diarrhea during our stay. When I called the front desk for help, the staff member wasn’t very accommodating and suggested my husband go buy medicine. This was difficult for us as foreigners who don’t speak the language well. I felt sad and helpless, especially when we couldn’t get any taxis or cabs to pick us up. We wanted to take her to the hospital, but no cabs were available.
However, the next morning, a staff member spoke with me who was extremely kind and accommodating. They even offered to drive my daughter to the hospital, which I declined because we needed to catch our train and she was feeling better after taking medicine. They drove us to the South Railway Station and thoughtfully gave my daughter bags and drinks. It was a very kind gesture that we truly appreciated.
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Price per night from:DKK 144
Posted on Jan 21, 2026
Guest UserThe room had so much character, you could tell the owner put a lot of thought into every detail. The service was also incredibly attentive; the owner tried their best to accommodate all our requests. Highly recommend! And since it wasn't peak season, the room rate was quite reasonable too.
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Price per night from:DKK 615
Posted on Aug 3, 2026|Superior Room-Twin Bed, Balcony
Xiaoji LilyLast May Day, we visited the Club Med in Taicang, and the GOs recommended the newly opened Club Med in Nanjing. This summer, I brought my child here for a weekend (three days, two nights) during the school holidays, and the experience was fantastic, definitely a full five-star rating!
**Accommodation:** The rooms were clean and tidy, and the housekeeping was meticulous. The cleaning staff were very friendly and patient, always refilling our drinking water. The resort grounds are spacious and comfortable, with excellent natural surroundings. You can overlook the lake from the balcony, offering a wide and open view.
**Activities:** There are plenty of facilities for play, both indoors and outdoors. We happened to be here during a heatwave, so we mostly opted for indoor activities. The indoor sports area includes basketball, badminton, table tennis, billiards, and rock climbing, as well as a 'parkour' area (similar to an adventure course) that my child loved, which we visited for two consecutive days. You can also book KTV sessions. When it's hot, you can also sit at the U Bar and play cards, which is very relaxing. Outdoor activities are also abundant. You can cross a bridge to 'Explore Park,' where you can try archery, kayaking, windsurfing, or even the 'flying trapeze.' However, the flying trapeze requires training, and you need to be able to hang from a bar with both hands for at least ten counts. Neither of us had that much grip strength (we could only manage up to five), so we just watched other 'experts' try it. Kayaking was quite nice; the lake water was clear, and there were little ducks swimming around. It's best to go in the late afternoon, around 5-6 pm, to avoid the intense sun for a better experience. My sister and I kayaked together, and circling the large lake wasn't tiring at all. It's suitable for mothers or older children with moderate physical fitness.
**Service:** The butler service was online throughout our stay, with quick responses and smooth communication. Whether it was booking activities or requesting supplies, they responded and handled everything promptly. When we wanted a clothes drying rack for our swimwear on the balcony after swimming, it was provided very quickly, which was incredibly thoughtful and professional. Being peak summer holiday season, the restaurant entrance traffic was also managed efficiently; just stating your room number allowed for quick entry, which was very user-friendly.
Here, you can shed your fatigue and quietly enjoy your holiday. I'm already planning to come back when the weather isn't so scorching (the 'furnace city' reputation is certainly well-deserved).
**Two additional points:** There's an external food delivery pick-up point near the entrance, which is very convenient. I also loved the hotel's lighting fixtures; they were very artistic.
Finally, a big thank you to our butler, KIKI Angel, for the excellent service!
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Price per night from:DKK 587
Posted on Aug 10, 2026|2 Double Essential
Guest UserThe Kimpton Bamboo Grove Suzhou is absolutely the pinnacle of atmospheric getaways in Suzhou, truly a hidden gem of a garden hotel! Friends who love the ancient charm of Jiangnan and a relaxed vacation vibe will fall deeply in love with this place. The location is truly irreplaceable; nestled in the heart of the ancient city, adjacent to the Master of the Nets Garden and Canglang Pavilion, you step right out into the bustling streets and alleys of old Suzhou. It's within walking distance to commercial areas, offering tranquility amidst the hustle and bustle. You can easily explore ancient streets and visit gardens, yet still enjoy peace and quiet within the hotel – the location is simply superb.
The room experience is incredibly refined and comfortable. The room types are bright and airy with excellent natural light, and the courtyard rooms come with a private small courtyard, allowing you to admire the Suzhou garden scenery right from your bed. The in-room amenities are high-end and complete, featuring branded toiletries and exceptionally high-quality bedding that is soft against the skin and provides comfortable support, ensuring a particularly peaceful night's rest. The independent bathroom is well-designed with thoughtful details, and the mini-bar is fully equipped and convenient to use. Overall, it feels both homey and luxurious, with every detail exuding quality.
What's most heartwarming is the hotel's butler service, which is attentive, meticulous, and responsive throughout. They communicated needs in advance before check-in and were on call during our stay, carefully attending to every aspect from travel and daily routines to replenishing supplies. Their service was gentle yet discreet – special thanks to Ambo! The hotel lobby also features an adorable Golden Retriever named 'Little Sister Jin,' who is incredibly therapeutic. The open and relaxed atmosphere, combined with subtle hints of everyday life, breaks away from the monotonous business hotel model, preserving the unique gentle charm of Jiangnan. It's a niche, luxurious, and highly recommendable place for repeat stays!
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Price per night from:DKK 1,000
Posted on Jul 2, 2026
Guest UserThe location is fantastic, just a stone's throw from Pingjiang Road. After exploring Pingjiang Road, it's perfectly situated to visit the Humble Administrator's Garden and Suzhou Museum. The hotel has an antique charm, offering a quiet retreat in a bustling area. I was pleasantly surprised to find a direct dispenser for hot and cold drinking water in the room. Breakfast isn't a buffet; you choose your items the day before, but it's so delicious and generous that we only wished our stomachs were bigger! From the moment we checked in, every staff member was incredibly warm and welcoming. A special shout-out to Front Desk Agent Xiao Xu, who contacted us even before our arrival to give us directions and continued to check in on us until we checked out. She truly made this short trip perfect, and we're so grateful!
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Price per night from:DKK 1,063
Posted on Aug 3, 2026|Queen Room With City View
Guest UserI stayed at Suning Galaxy for a business trip, and Freya, my personal butler, was professional, reliable, and incredibly efficient, making everything seamless. Her attention to detail was truly heartwarming. The hotel's location is excellent, with complete amenities, and it's quiet and comfortable to stay in. It has become my go-to place whenever I visit Wuxi.
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Price per night from:DKK 602
Posted on Nov 23, 2024|Qi Chi Courtyard Private Hot Spring Double Bed Room [Terrace + Independent Private Hot Spring Pool]
Guest UserWhen we arrived, the dam had been repaired, and we could see the beautiful view of Tianmu Lake from the hotel door. The hotel housekeeper contacted us in advance, and we stayed in the private soup room and gave us fish head vouchers. For other dishes, we ordered black rice and The small bamboo shoots are quite delicious when cooked, and the experience is still very good!
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Price per night from:DKK 1,075
Posted on Apr 26, 2026
Guest User
We checked in very late, and the front desk was so accommodating – they kindly approved our request for a late checkout the next day, which was fantastic. A special shout-out to Xiao Guo for being incredibly thoughtful and proactive in helping us with any issues. Overall, our experience was great, and the room was very spacious and comfortable!
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Price per night from:DKK 392