Hotels With Pools in Jeju Province, South Korea

For my first trip to Jeju, I opted for a branded hotel, which was very convenient as it's located in the city center, right above Lotte Duty Free, and close to the airport. This saved a lot of travel time, especially on the way back when there were long delays for check-in, baggage drop, and security at the airport. The hotel breakfast was excellent and offered a wide variety. I stayed in a sea view room this time, and it was great; I even had the good fortune to see a double rainbow 🌈. Very satisfied, highly recommend.

The hotel is directly opposite the duty-free shop, making it very convenient for shopping and finding food nearby. The room was a bit small, but the service was good, with staff proactively helping with luggage and storage. Jeju Island is beautiful, but the only downside is that all the attractions are too far apart, which isn't very convenient for independent travelers.

We stayed in Jeju for an 8-day, 7-night vacation, 5 nights at Parnas and 2 nights at Marriott. Our whole family preferred Parnas. The Parnas pool is huge, and breakfast is abundant with a rotating menu every three days, so even after five days, we didn't get tired of it. We booked a club suite, and the executive lounge food also had a rotating menu every three days, so our family loved going there every evening for some food and drinks. Parnas has plenty of public seating for guests to relax, and the staff are very professional and warm. After check-out, I quickly received an email from Parnas surveying satisfaction across various aspects, showing their dedication to service and focus on customer experience. Marriott, despite being the most expensive hotel in Jeju, was a bit disappointing. Breakfast was exactly the same every day with no variety. The brunch, while plentiful, was also identical on both days, which would definitely get monotonous if staying longer. Plus, the Marriott's layout is a bit complicated and involves a lot of walking around. If anyone is torn between Parnas and Marriott, I'd definitely recommend Parnas; it's more satisfying in all aspects. The welcome fruit and wine at Parnas felt much more thoughtful compared to Marriott's three oranges and a snack box.

The room was clean and tidy, and the owners were incredibly nice. The scenery outside the guesthouse was absolutely stunning; a walk in the morning or evening is all you need, no need to go to a distant beach. There are many convenience stores and restaurants nearby, which is super convenient. It's close to the airport, but a bit far from other attractions, which is a minor drawback. Some people mentioned issues with not being able to check-in after 10 PM, and I experienced this too. However, I emailed the owners in advance, and they replied quickly. After asking for my flight number, they helped me book a taxi (though a bit pricey, it was very convenient) and waited for us until 10:30 PM. So, everyone should check their operating hours and communicate in advance when booking to avoid any problems.

The accommodation is really spacious, and having three bathrooms was so convenient. My kids said this was their favorite place to stay, probably because they're teenagers and enjoyed having so much space to themselves, like their own rooms. But honestly, it was my favorite too! The kids could relax on the second floor while my husband and I hung out on the first. The only minor thing I'd personally wish for is slightly lower pillows. Also, it might have been because it rained the day we arrived, but it felt a bit damp after a while. Everything else was great though!

Overall, a pretty good stay for four consecutive nights. The beach is just a 10-minute leisurely walk away. The air conditioning in the room was a bit noisy, but it didn't really bother us. The room itself was very comfortable and spacious.

I've been back home for a week, and I finally have time to write a detailed review of this hotel, named after the ancient Silla kingdom. First, the good points, which are the only things I found worthwhile. The hotel is built into a cliff, boasting unique natural scenery. It cleverly integrates lush vegetation into one side of the hotel, creating a rich and layered temperate island characteristic. Strolling through it is incredibly relaxing. In the distance is the surging sea, and nearby are cliffs and a sandy beach – being there is truly enjoyable. Now that I've covered the good, here are the things I found intolerable and unacceptable: 1. The room the hotel provided was not the one I booked. I had reserved a mountain-view room with a balcony, but they gave me a room without a balcony, and the window overlooked a parking lot. 2. After I requested a change, the hotel moved me to another room. It did have a balcony, but it was still near the parking lot. 3. What made me even angrier was that the hotel clearly hadn't cleaned thoroughly. In the new room, I found uncleaned hair in the sink and water stains in the bathroom. The picture shows hair in the basin. 4. After communicating with the hotel again through Trip.com, the hotel staff at the front desk was expressionless throughout, with dull eyes and mechanical service, showing no apology whatsoever. They showed me another room that was even worse than the current one. I had no choice but to ask the hotel staff to clean it again, and I ended up waiting for nearly two extra hours because of this. 5. The hotel breakfast was terrible. The local specialty food was extremely unappetizing and hard to swallow. The coffee used low-quality beans. There was an area that seemed to be for Chinese food, which was completely unrecognizable. The fruit selection was basic, truly basic. The only edible options were the Western food and ice cream, which were actually good. Perhaps you might think my review is harsh, but given the room rate I paid, I feel I have the right to be this critical. And for breakfast, at nearly 300 RMB per person, honestly, 'basic' is the only word I can use, especially for the fruit. The entire staff at the Shilla Hotel seemed to have a grim, tense, and deliberately distant demeanor, which was genuinely off-putting. Overall, I'd say this hotel completely fails to meet expectations. Many areas need significant improvement. If I had to choose again, I definitely wouldn't stay here.

The hotel is pretty good, conveniently located close to everything. I've noticed that male front desk staff in Korea tend to be friendlier, and the cleaning ladies (ajummas) were also very nice. There's a restaurant at the intersection on the left side of the hotel that I highly recommend; the owner brought us fish every day and they even had Chinese-speaking staff. It was fantastic! Oh, one thing, the cleanliness of the swimming pool could use some improvement.

The overall service was good, and the rooms were marked with nationality, so Chinese-speaking assistance was available by phone. We could also request a child toilet seat. However, the overall facilities for families were a bit lacking compared to domestic parent-child hotels. There were no complimentary toothbrushes or toothpaste, so we had to bring our own or buy them from a vending machine. Only two bottles of mineral water were provided per day, and anything extra had to be purchased. Seogwipo City felt better for exploring than Jeju City, and both were about the same distance. Hyeopjae Beach is highly recommended. There was a sashimi place in the complex that was delicious, but Mom's fried chicken was just okay. For BHC fried chicken, the front desk could help order delivery, and it was a 15-minute walk away.

The facilities are clean and the location overlooking the sea has a wonderful view. The bed is quite comfortable and the room is spacious. Language barrier can be a bit tough and the bath towels could be upgraded and renewed. Overall, I would recommend this hotel for a short stay.