Decent hotel but far from anything special. I think its still riding on its reputation. Overkill on security which is just a formality, but great if you get a kick out of staying at an extra ”secure” hotel with people kissing your ass. Also good for leg day because it takes about 10 minutes to get to your room due to stupid amounts of security and how big the place is.
Hotel rooms outdated, there are much better options for literally half the price. I just booked to see what the fuss was about (and this is coming from someone who regualrly stays ar 4/5 star hotels all around the world)
Reception staff also need to be more approachable, personality dead as a wooden top
Its a good place to stay if you want the illusion of being wealthy or having prestige. If you already have that, you wont like it.
Just my 2 cents.
The size of the room is neither too big nor too small. It is just right. The bathroom is separated. There are many types of breakfast, especially desserts and cakes. There are also a lot of people. Overall, it is not bad.
excellent service! Very serious and patient! More formal! Suitable for a family holiday! Safe and secure! Security staff is also very polite! The restaurant staff has a Chinese-speaking boy! Learning Chinese for several months! Overall good! Great! for safety! The windows won't open here! Are all closed! The hotel should be the same!
The hotel itself is good but the service at reception was terrible. Since I had strange noise continually at my room, I requested to change room. But due to fully booked on that day, the reception staff couldn’t change. That’s is fine not to change due to fully booked but they didn’t do any reaction to stop noise. I invited reception staff (Mr.A) 2 times to let Mr.A hear what kind of noise I heard and Mr.A said maybe housekeeping on different floor is still working (1 am at night!), I will check it etc, but even 1 hour later I still had strange noice. Obviously Mr.A didn’t do anything to stop noise and I again invited reception other staff (Mr.B, senior of Mr.A)to my room but Mr.B didn’t hear anything from Mr.A and Mr.B didn’t know also anything what Mr.A did for the noise even Mr.B is senior position. Mr.B promised to ask Mr.A what Mr.A did for the noise and give me feedback. But Mr.B didn’t give me any feedback.next day on 8am I requested to change room but since the reception staff (Mr.C)seems to be sick, Mr.C said Mr.C request other staff to change room. But nothing happened. So around 11am,I again went to reception to request change room. But then other staff (Mr.D) said still there are no available rooms since check out time is 12 noon.but it means even I requested to change room at 8, until 11pm I again went to reception, they didn’t inform me anything. They should have informed to wait until noon etc in advanced. I was very much disappointed such poor service. They didn’t react anything about the notice issue at all and next day they didn’t inform me anything about changing room until I requested again and again. Very poor and unprofessional staff at reception.
Hotel near Gulberg,Lahore50% of visitors choose this area
GGuest User2024.05.06
The front desk upgraded me to a deluxe single room for free, but there were guests staying in the hotel talking outside in the corridor all night, which was a bit noisy.
Yes, I go to this place every year. If it's not for business, I won't go there. Chinese are not allowed to go out unless they arrange a bulletproof car + security. Otherwise, they can only be taken to the hotel. It was boring to death. I couldn't stand it after staying for 6 days, so I changed my flight ticket and left early.
Hotel near Gulberg,Lahore District50% of visitors choose this area
IIgor2025.04.07
Good hotel, they bring complimentary water and apples. The room is of normal size.
In the restaurant, dinners are either a menu or a la carte, depending on the requests. There is a lot of meat and sweets on the buffet, vegetables and fruits are minimal, but this is everywhere in Pakistan.
There is a swimming pool - women's and men's visiting hours are separate.
The hotel has a small guarded area.
The area is normal, better than in the center. Only a taxi takes you to the sights.
UBL ATM in the hotel - you can withdraw from foreign cards - this is rare in Pakistan.
The service is excellent!
Apart from the old hardware in the room, everything else is very good! The whole building is very local and historical! Dinner in the hotel restaurant in the evening with local singers performance appreciation, it is also a very good experience!
Despite it's an old hotel and facilities are a big old, the design are quite impressive!
The service is good, especially the counter staffs are friendly and efficient, security man at main door are also friendly and nice! Highly recommended!!!
Very Good
116 reviews
8.2/10
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HK$ 756
per night
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8.0/10
Very Good
GGuest UserThe hotel itself is good but the service at reception was terrible. Since I had strange noise continually at my room, I requested to change room. But due to fully booked on that day, the reception staff couldn’t change. That’s is fine not to change due to fully booked but they didn’t do any reaction to stop noise. I invited reception staff (Mr.A) 2 times to let Mr.A hear what kind of noise I heard and Mr.A said maybe housekeeping on different floor is still working (1 am at night!), I will check it etc, but even 1 hour later I still had strange noice. Obviously Mr.A didn’t do anything to stop noise and I again invited reception other staff (Mr.B, senior of Mr.A)to my room but Mr.B didn’t hear anything from Mr.A and Mr.B didn’t know also anything what Mr.A did for the noise even Mr.B is senior position. Mr.B promised to ask Mr.A what Mr.A did for the noise and give me feedback. But Mr.B didn’t give me any feedback.next day on 8am I requested to change room but since the reception staff (Mr.C)seems to be sick, Mr.C said Mr.C request other staff to change room. But nothing happened. So around 11am,I again went to reception to request change room. But then other staff (Mr.D) said still there are no available rooms since check out time is 12 noon.but it means even I requested to change room at 8, until 11pm I again went to reception, they didn’t inform me anything. They should have informed to wait until noon etc in advanced. I was very much disappointed such poor service. They didn’t react anything about the notice issue at all and next day they didn’t inform me anything about changing room until I requested again and again. Very poor and unprofessional staff at reception.
GGuest UserThe hotel was great
Only thing is you should have complimentary
Spa not to charge 3200 rupees to use the sauna and steam room
That’s is not good
I have stayed in Serena hotel
Defence raya, pc, and avari hotel
None of them charge for this service
I was put off because of this
TTravelTime11Decent hotel but far from anything special. I think its still riding on its reputation. Overkill on security which is just a formality, but great if you get a kick out of staying at an extra ”secure” hotel with people kissing your ass. Also good for leg day because it takes about 10 minutes to get to your room due to stupid amounts of security and how big the place is.
Hotel rooms outdated, there are much better options for literally half the price. I just booked to see what the fuss was about (and this is coming from someone who regualrly stays ar 4/5 star hotels all around the world)
Reception staff also need to be more approachable, personality dead as a wooden top
Its a good place to stay if you want the illusion of being wealthy or having prestige. If you already have that, you wont like it.
Just my 2 cents.
侯侯Apart from the old hardware in the room, everything else is very good! The whole building is very local and historical! Dinner in the hotel restaurant in the evening with local singers performance appreciation, it is also a very good experience!
IIgorGood hotel, they bring complimentary water and apples. The room is of normal size.
In the restaurant, dinners are either a menu or a la carte, depending on the requests. There is a lot of meat and sweets on the buffet, vegetables and fruits are minimal, but this is everywhere in Pakistan.
There is a swimming pool - women's and men's visiting hours are separate.
The hotel has a small guarded area.
The area is normal, better than in the center. Only a taxi takes you to the sights.
UBL ATM in the hotel - you can withdraw from foreign cards - this is rare in Pakistan.
The service is excellent!
SSHANSHANexcellent service! Very serious and patient! More formal! Suitable for a family holiday! Safe and secure! Security staff is also very polite! The restaurant staff has a Chinese-speaking boy! Learning Chinese for several months! Overall good! Great! for safety! The windows won't open here! Are all closed! The hotel should be the same!
GGuest UserDespite it's an old hotel and facilities are a big old, the design are quite impressive!
The service is good, especially the counter staffs are friendly and efficient, security man at main door are also friendly and nice! Highly recommended!!!
DDongnanyalaonanrenYes, I go to this place every year. If it's not for business, I won't go there. Chinese are not allowed to go out unless they arrange a bulletproof car + security. Otherwise, they can only be taken to the hotel. It was boring to death. I couldn't stand it after staying for 6 days, so I changed my flight ticket and left early.
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