Posted on Sep 25, 2025|Superior Room-Non-Smoking
FIFO TravellerThe hotel good , the aircon is also cold . Everything was fine .
Only the downside is im almost trip because one of the tile is actually loose and left a big gap .
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Price per night from:€ 10
Posted on Jun 24, 2026
Guest User
The staff were very friendly, and the housekeeping and hygiene services were excellent. The breakfast at the restaurant was delicious, with a great selection of food, drinks, fruits, pastries, cakes, coffee, juice, and milk. The bar was also very good.
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Price per night from:€ 23
Posted on Jul 25, 2026|Superior Room, Terrace & Pool Access-2 Single Beds
HiddenGemExplorerCheck in had some issues but eventually resolved with satisfactory outcome. Toilet shower flooded after every use but housekeeping resolved after feedback. Gym is good. Breakfast is more towards local dishes. Location is easy to go anywhere. Aircon is strong and bed is comfortable. Weekend may be noisy due to event space near the pool. Sound proof may be an issue for light sleepers. Good service staff. Nice pool but I did not use as too many kids.
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Price per night from:€ 31
Posted on Jun 1, 2026
Guest UserThe main reason I booked this hotel was because it is part of an international hotel chain and is rated as a 4-star property. However, I was very surprised by the building condition and the quality of the renovations.
What made this even more disappointing is that the hotel has been open for less than a year. Given that it is a newly opened property, I expected everything to be in excellent condition. Instead, I felt that the hotel was not fully completed and may have been opened in a rush. There were still many areas that appeared unfinished and in need of touch-ups and further renovation work.
Another issue was the shower’s hot water supply, which was very unstable. Even after setting the temperature to a comfortable level, the water would frequently fluctuate between hot and cold without warning. At times, it became unexpectedly too hot or too cold, making the shower experience quite unpleasant.
Overall, my stay was disappointing. The hotel’s condition and facilities did not meet the standards I would expect from a 4-star international hotel, especially one that has been operating for less than a year.
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Price per night from:€ 33
Posted on Jun 28, 2026
Marlynna SarkawiThis was the first time I stayed in Tower 2. The rooms are great! It has open ventilation system at the lower levels which was great for the kids. However, you need to walk to Tower 1 to use the swimming pool.
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Price per night from:€ 21
Posted on Apr 22, 2026
liuzhilong
The man on frontdesk so low attitude , and mood swing , haven't a good hospitality ; the room is large but a little old , the hotel located in central of the city ; near with coffee street , ”Ligo” supermarket walking around 10 minutes, and flamboyan traditional market nearest by walking 5 minutes 😊 overall the breakfast so good simple but complete •
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Price per night from:€ 16
Posted on Jul 9, 2024|Deluxe Double Room, 1 Queen Bed
Nurfa777Hotel lobby looks nice. But people smokes openly inside this air conditioning space, such a turn off. Check in without hassle. Very fast. 2 person at the counter working. Warm face towel and welcome drinks offered complimentary. Swimming pool available but its raining during my visit. Didn’t get to utilize it. Room is okay but air conditioning is bad. Not cold. Complaint to receptionist but doesn’t seem to have any impact after the maintenance check it. View from room 1909 is amazing since its the 19th floor. Overall for a 4star hotel, its overated and overpriced
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Price per night from:€ 22
Posted on Dec 26, 2023
barry
One recommendation for bringing the family, the place is nice, the atmosphere is like a village and the swimming pool rides are also quite good for children and families
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Price per night from:€ 18
Posted on Mar 26, 2026
Anonymous User
Decent room. May book again for next visit. Can do better on the buffet for breakfast. Service and bathroom conditions can be improved too. Overall okay experience.
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Price per night from:€ 13
Posted on Feb 7, 2026|Harris Room
BuMa285Rating: 4 out of 5 stars
HARRIS Hotel Pontianak scores with a good location, friendly staff and an overall solid package. The public areas look modern and well maintained, and both check‑in and check‑out were efficient and helpful.
The point deduction is for the bed: the linens were freshly made but had visible stains, and the mattress underneath was clearly soiled – this is where the hotel urgently needs to improve its quality standards. With spotless bedding and a renewed or thoroughly cleaned mattress, this property would easily be a 5‑star choice within its category for me.
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Price per night from:€ 29