MM I ParamitaWe reached at midnight due to a delay in our flight, and there’s no staff around at all. After finding clues, we found out we had to check in on our own in the machines provided. There could have been better signage to point out this or chat to the travel agencies, especially during hours that there’s no staff around to prevent wasting time. There’s no cleaning given to the rooms on days 1& 2, and cleaning will be done on day 3, so if you stay just for 2 nights? Bummer like ours. However, to our surprise, the trash bin in the toilet was not cleaned, and there’s even blood there! It was a very unpleasant experience for us. It’s one thing not to clean for 2 nights, but at least make sure everything is properly cleaned! We found out on our own also that there’s free storage, but you had to activate it correctly before checking out; otherwise, it would not work. Thankfully, we found out about this on time; otherwise, we would incur charges and hassle to keep our luggage in luggage services elsewhere since we would not be able to keep things inside the room without a card issued by the machine. Again, it’s one thing to do everything automatically, but you must inform customers first on this. Hotel location was great. Not so far from metro and tram station. At midnight, tram was still working from the central station to the hotel side thankfully as metro has closed for the day. I have not tried the metro since tram is more convenient to go to the sightseeing places.
11Finn1FilipinoMe and my mom needed an apartment to be able to visit family member who was in hospital. We needed a kitchen and a washing machine. The room had both and no problem with those. I suspected kitchen knife would be dull and it was, but I brought a knife sharpener and got it sharp. Otherwise everything in kitchen was okay but stove wasn't that powerful.
The building's main door's lock wasn't functioning and we informed about it and it was fixed but only after about a week. Our apartment's lock worked all the time without problem. Also one lamp was broken.
Mom said it was cold there and it wasn't exactly warm there, good enough for me and blankets were really thick. I complained about coldness and a serviceman came there to do something to radiators but it didn't really change anything. We were there in very early spring. It was 0C outside at night and 5-10C at daytime.
There was some communication errors but nothing major and I was able to get hold of someone quickly and easily with the online chat.
It was quite clean there except if you take bedclothes off you might enjoy the sight on pillow and blanket.
All and all I was quite pleased of the room and stay.
GGuest UserBeautiful place, really good location not far from the center of Helsinki and close to the port in case you have to take a cruise. Neighbours nice clean and quiet. Rooms were clean and neat, really good smell on the aisle and in the room, everything was on point. The room was not to big neither to small, you have a full kitchen in there, with a dishwasher, bathroom is perfect, nice shower with a really good water pressure, a cherry on the cake was finding the washing machine pods available in the bathroom. First floor is mostly for sharing time, you have a kitchen, a chilling area, in addition there available offices and call cabins if you need to run some errands work related, at the end of each floor there is the utilities wardrobe, you need an iron, or a hairdryer and you did not get it you in the luggage, don’t panick this place have you covered! There is also a small terrace rooftop to enjoy some view. Again this place is amazing! 10/10
GGuest UserThe location is extremely convenient; the train station for the airport and city center is just a few minutes' walk away, and there's a bus stop nearby too. It's a self check-in hotel. Make sure to remember the main door code before you arrive to enter the building. The room was clean and tidy. My only complaint is that our room was right next to the elevator, which was very noisy. We couldn't get in touch with staff, so we just had to put up with it.
DDr.SunshineDespite being a bit far from my Helsinki business trip destination, the surrounding scenery and facilities were excellent. I had a wonderful two weeks in this well-appointed hotel.
My only regret, however, was that the room temperature control instructions and controls were unclear, which made it difficult to sleep due to the cold.
I wish there had been more guidance on how to use the temperature control devices. Also, slippers were not provided in the room, and there needs to be a clear designation at the entrance where shoes must be removed.
헬싱키 출장지에서 조금 떨어져 있었음에도 불구하고 주변 경치와 시설은 훌륭했습니다. 시설 좋은 호텔에서 2주 동안 멋진 시간을 보냈습니다.
하지만 유일하게 아쉬웠던 점은 객실 온도 조절 지침과 조절 장치가 명확하지 않아 추워서 잠을 설쳤다는 것입니다.
객실 온도를 조절할 수 있는 장치의 활용법에 대한 충분한 안내가 있었으면 좋겠고 또한 객실에 슬리퍼가 제공되지 않았고, 입구에서 신발을 벗고 들어갈 수 있도록 구분이 필요해 보입니다.
MMrBlueSkyThere's nothing else to complain about, just that it's a bit far. It's a 10-15 minute walk from the train station, and it was a bit tough dragging luggage up the slope. This is an older apartment, but all the facilities are complete. There's a fridge, an iron, a microwave, and a kettle. Overall, it's considered clean, even though it's genuinely old.
GGuest UserI booked on the day of my stay and I didnt get my check in details til 5 minutes past the check in...The 5 minutes is not the issue but no update from 8am to 4pm about check in was a real pain and worry
Kkem2002The hotel's location is incredibly convenient; with a location like this, you really can't ask for more. The room's layout is quite unique, making it feel surprisingly spacious. It's keyless entry and has a 12 PM checkout (which is a rare find!). Plus, it even has a fridge and microwave (though no plates), so I think it's perfect for short trips.
GGuest UserVery beautiful hotel and the staff was friendly with a smile.
The room I entered was not cleaned and I changed the room immediately when I told him.
It was a quick and nice response.
The cleaning was kind to call me if I was in trouble.
The facility itself is very beautiful! The sauna was also the best
Amenities such as toothbrush were not attached. Also, it is high to stay alone, so it is recommended to stay 2 ~ (^^)